Author Topic: Data downloading dialogue box stays on too long  (Read 827 times)

0 Members and 1 Guest are viewing this topic.

Online johnd

  • Forecaster
  • *****
  • Posts: 3959
    • www.weatherstations.co.uk
Re: Data downloading dialogue box stays on too long
« Reply #25 on: January 13, 2021, 09:20:34 AM »
John, have you heard what the problem was and why only certain stations were affected?

No, afraid not - no news at all, at least as yet.

Why only certain stations? That's not surprising in general. Weatherlink.com is a pretty complex operation now with (IIRC) at least 7 different upload device types and multiple geographical locations for the data gateways to cope with something between 50K and 100K uploading stations. Each device type does I suspect have a different data ingestion module and so it's entirely plausible for only one or two types of  upload devices to be affected and maybe only in certain geographies or on certain servers. But beyond that I don't have any detail.
Prodata Weather Systems
Prodata's dedicated Davis EnviroMonitor website
UK Davis Premier Dealer - All Davis stations, accessories and spares
Littleport, Ely, Cambs UK

Sorry, but I can't help with individual issues by email. Please post your issue in the relevant forum section here & I will comment there if I have anything useful to add.

Offline meteosat

  • Member
  • *
  • Posts: 15
Re: Data downloading dialogue box stays on too long
« Reply #26 on: January 15, 2021, 03:06:10 PM »
Just had this reply from Davis support .

Jan 15, 2021, 10:23 AM PST

Hello,

We have had several people report this. We have not made any changes on your system. It seems that last week, Microsoft pushed out a bad USB driver.
Most people are reporting that this has been resolved now."

Technical Support
Davis Instruments

I've had no further problems since it was fixed.

Offline larryk

  • Member
  • *
  • Posts: 17
Re: Data downloading dialogue box stays on too long
« Reply #27 on: January 15, 2021, 04:36:31 PM »
Just had this reply from Davis support .

Jan 15, 2021, 10:23 AM PST

It seems that last week, Microsoft pushed out a bad USB driver.

Technical Support
Davis Instruments


Interesting, considering that I have disabled auto-updates on my Win 7 PC. Maybe it affected things on the server level instead of individual computers.

 

anything