Author Topic: Wu PWS and Account Migration Status Updates  (Read 5125 times)

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Offline wunderground-PWS

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Wu PWS and Account Migration Status Updates
« on: March 29, 2019, 03:46:11 PM »
Update: 4/11/19 

Rapidfire re-enabled
webcam association fixed
units obey prefs everywhere

TODO:
Add decimal precision.  Working on this, but still a couple weeks off
couple tweaks to dials and graphics

UPDATE 2 4/1/19

Devices will now show the correct reporting status on your
https://www.wunderground.com/member/devices
pages.
In a few cases, offline stations will continue to report as online. We are aware, and a fix for that is being discussed


UPDATE 4/1/19

Webcams Issue:  We found the root cause of PWS and Webcam association not working.  We are working on a fix, but this is new development so it might take some time to get out.

All.  Some status updates on the PWS changes

"My Devices" - we're aware that the page is incorrectly showing status.  We have a fix for this is will go out next week. 
"Associated Webcams"  Working through this one, no ETA on a fix, but we're looking into it.  If you are experiencing this bug, it would be helpful if you reply with your station IDs in the following format. 

PWSID|webcamID
this should look something like "KCASANFR11|wu_18763CAM1"

"Rapidfire" PWS page. fix is being worked on hopefully will go out next week pending developer availability.
"Unit conversion" this has been fixed will go out in a release within the next week
404 error when trying to get to your page, not being able to.  This is being investigated
Login Errors: clear your cookies, clear your cache, try another browser, if none of those things work, contact support.  We're still working through some issues after account migration
"Summary Data" This has been fixed, fix will be deployed in an upcoming release


Addendum:
I'm happy to help folks that are looking for support.
if you want to complain, bemoan the death of WU, rail against IBM, tell me i'm the dumbest person you have ever met and you can't believe how dumb i am and you would have done proper qa on the site and you can't believe how dumb I am.... take it somewhere else, i'm not gonna answer.
« Last Edit: April 11, 2019, 05:14:57 PM by wunderground-PWS »

Offline WSWeather

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Re: Wu PWS and Account Migration Status Updates
« Reply #1 on: March 29, 2019, 04:54:40 PM »
re:  "Login errors"

Depending on which page you go to on the site you're logged in or out.  There doesn't seem to be any consistent trigger, except that if (for example) I go directly to a regional weather page (e.g. https://www.wunderground.com/weather-radar/united-states-regional/il/springfield/animated) it never has me logged in even though other pages do.  You also appear to have cross-contaminated previously healthy logins with erroneous data. 

This is a new issue.  One step forward, two steps back.

Offline korey

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Re: Wu PWS and Account Migration Status Updates
« Reply #2 on: March 29, 2019, 11:19:24 PM »

Webcam not showing on new page: https://www.wunderground.com/dashboard/pws/KNVHENDE476#history

KNVHENDE476|KoreyCAM1

Thanks [tup]
KNVHENDE476

<a href="https://www.wunderground.com/dashboard/pws/KNVHENDE476"><img src="http://banners.wunderground.com/cgi-bin/banner/ban/wxBanner?bannertype=wxstnsticker&weatherstationcount=KNVHENDE476" height="160" width="160" border="0" alt="Weather Underground PWS KNVHENDE476" /></a>

Offline chrispyt2

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Re: Wu PWS and Account Migration Status Updates
« Reply #3 on: March 29, 2019, 11:53:33 PM »
I know youve been getting a lot of suggestions and bug reports on this forum lately, but Id like to add another suggestion. The solar, uv, and associated webcam tiles should not be displayed if a user does not have the hardware. It is a waste of space to display unused tiles.
My Sites
WU: KNJMONTV22
CWOP: FW2458
PWS: KNJMONTV22
NWS: FW2458

Online galfert

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Re: Wu PWS and Account Migration Status Updates
« Reply #4 on: March 30, 2019, 06:13:11 AM »
Webcam not showing.

KFLWINTE111|galfertCAM1

I think part of the problem is that when I go to edit the webcam I see two issues. First there is a Device Name field that says Required that is blank. But my Webcam has a device name. Well at least it did on the old site. But now under My Devices the webcam are there with no device names. If I go to Wundermap I see my webcams.

The other problem is that at the bottom of the editing webcam page is has a box with Accept / Deny regarding "You Make Our Forecasts More Accurate, We Respect Your Privacy." Then a Save button at the bottom. Why should I have to accept or deny for an existing already set up webcam?  This should already default to Deny for existing webcam if this is a new requirement as I don't remember seeing this when I set the webcam up. If it isn't a new requirement then you should have migrated this Accept / Deny status.....as the Device name also should have been migrated. I can't click Save after I click either Accept or Deny because it requires a device name but I don't want to enter one in as because I know my webcam has a device name and I don't want to mess things up and tinker as you put your fixes in, for fear that then later everyone is up and running except me because I impatiently decided to tinker.

Thank you for all you dedication and hard work.
« Last Edit: March 30, 2019, 06:52:18 AM by galfert »
WS-2000 & WS-2902A | Ecowitt GW1000 | WeatherBridge (Meteobridge)
WU: KFLWINTE111  |  PWSweather: KFLWINTE111
CWOP: FW3708  |  AWEKAS: 14814
Windy: pws-f075acbe
Weather Underground Issue Tracking
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Offline prestwickwx

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Re: Wu PWS and Account Migration Status Updates
« Reply #5 on: March 30, 2019, 09:48:12 AM »
Webcam missing - https://www.wunderground.com/dashboard/pws/KSCMYRTL2 but does show in Wundermap and Wunderstation.

KSCMYRTL2|WU_54013CAM2

Thanks,

Chuck

Offline wunderground-PWS

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Re: Wu PWS and Account Migration Status Updates
« Reply #6 on: March 30, 2019, 11:52:11 AM »
You have 2 cameras associated with your PWS, one is not reporting.  That might be the issue.  We'll take a look



Webcam not showing.

KFLWINTE111|galfertCAM1

I think part of the problem is that when I go to edit the webcam I see two issues. First there is a Device Name field that says Required that is blank. But my Webcam has a device name. Well at least it did on the old site. But now under My Devices the webcam are there with no device names. If I go to Wundermap I see my webcams.

The other problem is that at the bottom of the editing webcam page is has a box with Accept / Deny regarding "You Make Our Forecasts More Accurate, We Respect Your Privacy." Then a Save button at the bottom. Why should I have to accept or deny for an existing already set up webcam?  This should already default to Deny for existing webcam if this is a new requirement as I don't remember seeing this when I set the webcam up. If it isn't a new requirement then you should have migrated this Accept / Deny status.....as the Device name also should have been migrated. I can't click Save after I click either Accept or Deny because it requires a device name but I don't want to enter one in as because I know my webcam has a device name and I don't want to mess things up and tinker as you put your fixes in, for fear that then later everyone is up and running except me because I impatiently decided to tinker.

Thank you for all you dedication and hard work.

Offline wunderground-PWS

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Re: Wu PWS and Account Migration Status Updates
« Reply #7 on: March 30, 2019, 12:02:57 PM »
OK, webcams are still causing issues. I don't know why.  It seems to be for a small subset of people. All of our test accounts work, so I'm at a loss!

We'll get the QA team on it next week and get this solved.  In the meantime, please PM me the full response you get from here
https://profile.wunderground.com/p and I will see if i see any patterns

-tim

Offline SoMDWx

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Re: Wu PWS and Account Migration Status Updates
« Reply #8 on: March 30, 2019, 12:03:35 PM »
Thanks for all you are doing.......

KMDLEXIN4

Still unsure what password WU is looking for in Virtual Weather Station to be able to upload data to WU....

Is it a password that we log into WU with or is it an API key?

Jim
Jim Wyman
Southern Maryland Weather
http://somdweather.com
http://scit.somdweather.com

Offline tim273

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Re: Wu PWS and Account Migration Status Updates
« Reply #9 on: March 30, 2019, 12:24:33 PM »
Just thought I'd mention it, maybe it's already fixed with the summary data update or being looked into.  The wind speed and gusts on the graph are the same value.


Offline wunderground-PWS

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Re: Wu PWS and Account Migration Status Updates
« Reply #10 on: March 30, 2019, 12:33:34 PM »
upload key on https://www.wunderground.com/member/devices

Thanks for all you are doing.......

KMDLEXIN4

Still unsure what password WU is looking for in Virtual Weather Station to be able to upload data to WU....

Is it a password that we log into WU with or is it an API key?

Jim

Online galfert

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Re: Wu PWS and Account Migration Status Updates
« Reply #11 on: March 30, 2019, 12:40:51 PM »
You have 2 cameras associated with your PWS, one is not reporting.  That might be the issue.  We'll take a look



Webcam not showing.

KFLWINTE111|galfertCAM1


From what I can tell on my end both are reporting, galfertCAM1 is FTP and that is my main webcam that shows up on Wondermap, where galfertCAM2 is set up to use URL and that URL works but this method has always proven unreliable with WU. I don't really care about galfertCAM2, it was just set up as a test to compare FTP vs URL method of uploading. Thank you for looking into it. You can delete galfertCAM2 if you want....or I can delete it later. I'm just hesitant to make any changes to my account when things are in flux.


WS-2000 & WS-2902A | Ecowitt GW1000 | WeatherBridge (Meteobridge)
WU: KFLWINTE111  |  PWSweather: KFLWINTE111
CWOP: FW3708  |  AWEKAS: 14814
Windy: pws-f075acbe
Weather Underground Issue Tracking
Tele-Pole

Offline SoMDWx

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Re: Wu PWS and Account Migration Status Updates
« Reply #12 on: March 30, 2019, 01:24:15 PM »
upload key on https://www.wunderground.com/member/devices

Thanks for all you are doing.......

KMDLEXIN4

Still unsure what password WU is looking for in Virtual Weather Station to be able to upload data to WU....

Is it a password that we log into WU with or is it an API key?

Jim

I assume it's the associated key in the Key column on the line for PWS.... correct?
Jim Wyman
Southern Maryland Weather
http://somdweather.com
http://scit.somdweather.com

Offline ocala

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Re: Wu PWS and Account Migration Status Updates
« Reply #13 on: March 30, 2019, 01:53:58 PM »
Under My Devices it says offline but station shows up on app and on the WU website.
Also is the Rapid Fire option not available any more.
Also saving the map type in the Wundermap does not save the particular map selected. This has been broken for a while.
KFLBELLE2
« Last Edit: March 30, 2019, 01:59:36 PM by ocala »

Offline Jim_S

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Re: Wu PWS and Account Migration Status Updates
« Reply #14 on: March 30, 2019, 02:01:52 PM »
All.  Some status updates on the PWS changes

Thanks for keeping us informed (I wasn't expecting updates over the weekend). Much appreciated!

I took a break and went skiing on Thursday, when I checked back Friday I was pleased to see the map was expanded to fill the block on my iPad and that the graphs now show a full 24 hours. Looking forward to Rapidfire returning and the summary data fix.

Offline Gretnawx

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Re: Wu PWS and Account Migration Status Updates
« Reply #15 on: March 30, 2019, 05:29:07 PM »
WU does not recognize my log in e-mail address which is the same one I've always used.  Password reset obviously doesn't work since the e-mail address is not accepted.  What now?
There are 10 types of people in the world - Those that know binary and those that don't

Offline rpegg

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Re: Wu PWS and Account Migration Status Updates
« Reply #16 on: March 30, 2019, 07:02:54 PM »
"Associated Webcams"  Working through this one, no ETA on a fix, but we're looking into it.  If you are experiencing this bug, it would be helpful if you reply with your station IDs

Responding per your request.  Associated Webcam is not found for KWVRIO3 / WU_534531CAM1

Also, I had Favorited my local forecast which has worked in Chrome on Windows10 until a week or so.   The saved working URL was www.wunderground.com/dashboard/pws/KWVRIO3&cm_ven=localwx_pwsdash but now it reports a 404 error.  If I change the & symbol in the URL to a ? the page will partially load.   There is a major compatibility issue with WU and Chrome on Windows 10.   Very little works correctly.   Cache has been cleared.   Works better but not perfectly with Microsoft Edge.

These comments are all just information for you.   I know it's all being worked.
« Last Edit: March 30, 2019, 07:04:58 PM by rpegg »

Offline Jjm457

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Re: Wu PWS and Account Migration Status Updates
« Reply #17 on: March 31, 2019, 08:13:25 AM »



"Associated Webcams"  Working through this one, no ETA on a fix, but we're looking into it. 

KVAROANO68|WU_jmorg57CAM2

Thank you!

Offline Rychu

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Re: Wu PWS and Account Migration Status Updates
« Reply #18 on: March 31, 2019, 02:13:41 PM »
WU does not recognize my log in e-mail address which is the same one I've always used.  Password reset obviously doesn't work since the e-mail address is not accepted.  What now?

... delete cookies and temporary...

Offline jkshutt1

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Re: Wu PWS and Account Migration Status Updates
« Reply #19 on: April 01, 2019, 06:40:00 AM »
WebCam not showing...

KNYHANNI2|jkshutt1CAM1


Thanks for the updates - most appreciated!

Offline jmmctighe

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Re: Wu PWS and Account Migration Status Updates
« Reply #20 on: April 01, 2019, 08:54:22 AM »
Webcam issue, not uploading via FTP.  Test fails.  Worked fine up until 3/29/19.  FTP test shows login/password not accepted.  However, I login fine to my station/MyProfile with same password as directed so credentials are not the issue.
Station:  KMAIPSWI7
webcam name:  jmmctighecam1

Offline doane00

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Re: Wu PWS and Account Migration Status Updates
« Reply #21 on: April 01, 2019, 10:37:44 AM »
Webcam not showing
KMTBELG26/DOANE00CAM1

Offline wunderground-PWS

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Re: Wu PWS and Account Migration Status Updates
« Reply #22 on: April 01, 2019, 02:27:27 PM »
UPDATE 4/1/19

Webcams Issue:  We found the root cause of PWS and Webcam association not working.  We are working on a fix, but this is new development so it might take some time to get out.

Offline wunderground-PWS

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Re: Wu PWS and Account Migration Status Updates
« Reply #23 on: April 01, 2019, 04:43:24 PM »
UPDATE 2 4/1/19

Devices will now show the correct reporting status on your
https://www.wunderground.com/member/devices
pages.
In a few cases, offline stations will continue to report as online. We are aware, and a fix for that is being discussed

Offline Mchd17

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Re: Wu PWS and Account Migration Status Updates
« Reply #24 on: April 05, 2019, 07:48:44 AM »
KILTOWAN6

No associated webcam.....I am using url

Graphs....wind speed and wind gust always the same