Author Topic: not getting new message notifications  (Read 633 times)

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Offline Jasiu

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not getting new message notifications
« on: July 20, 2018, 07:58:21 PM »
I just noticed that I'm not getting emails about new messages on threads on which I've participated - or at least not for the METAR thread that I posted in the web site section today. Is there a way to debug/reset this?

Offline saratogaWX

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Re: not getting new message notifications
« Reply #1 on: July 20, 2018, 09:46:01 PM »
I just checked your Profile->Notifications and all seems normal (see attached).

I'm not getting any bounce messages saying your hotmail account rejected the messages.  Maybe hotmail is filtering them to your Junk folder??
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
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Free weather PHP scripts/website templates - update notifications on Twitter saratogaWXPHP

Offline Jasiu

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Re: not getting new message notifications
« Reply #2 on: July 20, 2018, 10:30:41 PM »
Hah! I got the notification for this...

The notifications are going to a gmail address - where do you see hotmail?

Offline Jasiu

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Re: not getting new message notifications
« Reply #3 on: July 20, 2018, 10:32:12 PM »
Annnnnd.... I *just* got a notification email for the METAR thread.  The Internet pipes must be a bit clogged.

Offline saratogaWX

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Re: not getting new message notifications
« Reply #4 on: July 20, 2018, 11:18:59 PM »
Sorry, I misspoke.. your email in your profile is a gmail address, and that is where the notifications should go.

Yes, there could be a few clogged pipes, but usually mail messages to gmail or hotmail addresses transfer very quickly.

Glad you got the notification at last.
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
Davis VP1+ FARS, Boltek-PCI/NexStorm, microSferics ToA, Blitzortung RED, GRLevel3, WD, WL, VWS, Cumulus, Meteobridge/hub
Free weather PHP scripts/website templates - update notifications on Twitter saratogaWXPHP

Offline openvista

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Re: not getting new message notifications
« Reply #5 on: July 21, 2018, 09:51:12 AM »
I've been having this same issue (notifications delayed for hours) and when I examine the raw source of the email, I see Google reporting it's uncertain if the message is spam because of the lack of an SPF text record for the sending server. That might cause some delay. In any event, just to ensure delivery, the site admin should add the IP to the appropriate record in the DNS zone for wxforum.net.
Davis Vantage Pro2 FARS | https://marquetteweather.com | EW7933

Offline saratogaWX

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Re: not getting new message notifications
« Reply #6 on: July 21, 2018, 02:44:13 PM »
I've been having this same issue (notifications delayed for hours) and when I examine the raw source of the email, I see Google reporting it's uncertain if the message is spam because of the lack of an SPF text record for the sending server. That might cause some delay. In any event, just to ensure delivery, the site admin should add the IP to the appropriate record in the DNS zone for wxforum.net.
Sadly, on our 1and1 shared server, I'm not given the option to add an SPF text record to the DNS for the sending server (the real 'sender' is a set of common mail servers at 1and1 used for email egress).
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
Davis VP1+ FARS, Boltek-PCI/NexStorm, microSferics ToA, Blitzortung RED, GRLevel3, WD, WL, VWS, Cumulus, Meteobridge/hub
Free weather PHP scripts/website templates - update notifications on Twitter saratogaWXPHP

Offline openvista

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Re: not getting new message notifications
« Reply #7 on: July 21, 2018, 03:04:09 PM »
I'm not totally sure that would have solved the problem anyway, but it was worth mentioning.

It's weird. I used to get notifications immediately, every time. Starting around a week ago, I noticed long delays. Sometimes several hours would elapse before I would receive thread updates. But almost always now they arrive at least 15 minutes late. It's Gmail, so I don't believe it's a provider issue, especially since it's been going on so long. Plus, I haven't noticed it with other incoming emails. I just sent a test email from another email provider and received it right away. So....
Davis Vantage Pro2 FARS | https://marquetteweather.com | EW7933

Online galfert

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Re: not getting new message notifications
« Reply #8 on: July 22, 2018, 07:57:26 PM »
I just noticed that I've never gotten email notifications. I do have a Hotmail address. I looked in Junk/Spam folder and there were all my notifications. So it seems Hotmail thinks these messages are junk/spam. I marked a couple "Not Junk' and they got moved into my inbox. I don't know what will happen to future notifications. I may need to whitelist these notifications (if it is possible).
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