Author Topic: Davis Weather Station Repair/Refurb Information  (Read 54056 times)

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Offline capeweather

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Re: Davis Weather Station Repair/Refurb Information
« Reply #200 on: July 11, 2018, 05:30:35 PM »
I sent them an email and they honored the $140 price they quoted me over the phone.

I was quoted on the phone that my VP2 with 24 hour fan was going to cost $140 to refurb + shipping costs ($30). I just received an email that all repairs are completed and it is now going to cost $200 for the refurb plus the additional $30 for shipping. Am I missing something?

The $200 is consistent with at least posts 17 and 42 in this thread. However, contact Brett Lane, the tech supervisor at Davis, and see what he might be able to do.

Chris
Cape Coral, Florida
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Offline stormtracker

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Re: Davis Weather Station Repair/Refurb Information
« Reply #201 on: August 03, 2018, 11:08:10 AM »
I sent them an email and they honored the $140 price they quoted me over the phone.

I was quoted on the phone that my VP2 with 24 hour fan was going to cost $140 to refurb + shipping costs ($30). I just received an email that all repairs are completed and it is now going to cost $200 for the refurb plus the additional $30 for shipping. Am I missing something?

The $200 is consistent with at least posts 17 and 42 in this thread. However, contact Brett Lane, the tech supervisor at Davis, and see what he might be able to do.

I have come across a company called Scaled Instruments which seems to be a seller of Davis replacement parts.  The prices look good, for future reference.

Offline SteveFitz1

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Re: Davis Weather Station Repair/Refurb Information
« Reply #202 on: August 03, 2018, 12:55:11 PM »
I have come across a company called Scaled Instruments which seems to be a seller of Davis replacement parts.  The prices look good, for future reference.

Ryan is a super guy. I, as well as many others on this forum, have done lots of business with him.

Steve

Offline JohnN

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Re: Davis Weather Station Repair/Refurb Information
« Reply #203 on: February 06, 2019, 10:53:57 PM »
I'll just chime in here to share my experience with the Davis refurbish program. My 2-year-old VP2 Plus anemometer would frequently show a North wind direction, and when I had high humidity my station would read 1%. I figured the refurbishing program would be more cost-effective than repairing everything myself. I'll outline what I went through and how long everything took, so everyone can get an idea of what to expect. I'll also provide a bullet-point summary at the bottom for anyone who doesn't want to read all this.

I called Davis on Jan 8 to get an RMA number. I went to the Post Office to ship out my weather station on Jan 9. The lowest I was able to get the shipping was USPS Retail Ground for $73.99 ($59.64 shipping and $14.35 for $1,000 worth of insurance, since I really didn't trust my packaging). The weather station was delivered to Davis on Jan 17 (a day late).

Davis sent me an e-mail stating repairs were done on Jan 25, a Friday. I called them on Jan 28 to give them credit card info (they only take Visa and MasterCard). The total cost for the refurbishment was $200, and $30 for return shipping. They shipped the weather station back on Jan 29, and it was delivered to me yesterday, Feb 5, via FedEx.

The invoice said Davis replaced my temperature/humidity sensor, anemometer, and updated my console firmware. They also did a few things that weren't mentioned. They included new mounting hardware and a new ISS battery. They also replaced my tipping bucket rain gauge, because the chrome was peeling off of that. I'm not sure if they did anything else.

Bullet point summary:
- Cost: $75 to ship to Davis, $200 for refurb (VP2 Plus w/ 24 hr FARS), $30 return shipping ($305 total)
- Called Davis on 1/8, sent out on 1/9
- Davis received unit on 1/17, e-mailed me that repairs were completed on 1/25
- Called Davis with credit card info on 1/28, Davis shipped the unit back on 1/29, it was delivered by FedEx 2/5
www.monmouthcountyweather.comUK Met Office: 45560463
Twitter: @John_N_WxCoCoRaHS: NJ-MN-64
CWOP: E1682Davis Vantage Vue, Pro2Plus w/24 hr FARS, Ambient Weather WS-1000
PWS/WFY: SOUTHARDNJCumulusMX
Wunderground: KNJHOWEL11
                       KNJHOWEL15
LiveATC: KWRI/KNEL/New York Center
             KMJX/KBLM/3N6/N12

Offline Bushman

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Re: Davis Weather Station Repair/Refurb Information
« Reply #204 on: February 07, 2019, 12:16:14 AM »
Does not sound all that economic to me!!

Offline JohnN

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Re: Davis Weather Station Repair/Refurb Information
« Reply #205 on: February 07, 2019, 01:02:00 AM »
No, it certainly wasn't an economical repair. I couldn't figure out how to get everything broken down into a smaller box, so I couldn't cut shipping costs that much. FedEx and UPS were around $80+, and I'm not sure what their deal is with insurance, so it might've even been more. I added all the parts to my shopping cart on Scaled Instruments, and it came out to about $200 after adding shipping, so I think I got a "good" deal. I basically ended up spending $100 to have Davis look over everything and professionally replace all the parts. I'm not too happy that I had all these issues after 2 years, but what are you going to do? For the record, I also have a Vue that's been going strong for probably at least 5 years, with no issues whatsoever. I must just have a dud of a VP2.
www.monmouthcountyweather.comUK Met Office: 45560463
Twitter: @John_N_WxCoCoRaHS: NJ-MN-64
CWOP: E1682Davis Vantage Vue, Pro2Plus w/24 hr FARS, Ambient Weather WS-1000
PWS/WFY: SOUTHARDNJCumulusMX
Wunderground: KNJHOWEL11
                       KNJHOWEL15
LiveATC: KWRI/KNEL/New York Center
             KMJX/KBLM/3N6/N12

 

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