WXforum.net

Weather Related Organizations => WeatherUnderground => Topic started by: quailvalleywx on October 30, 2018, 11:15:13 AM

Title: Webcam FTP server status
Post by: quailvalleywx on October 30, 2018, 11:15:13 AM
I keep a log file of WU webcam ftp activity and check it periodically.  WU's 3 ftp servers are generally much more reliable than a ~year ago but still have occasional problems.  If I see problems identified in the log file I'll post them here for information and hopefully subsequent resolution by WU.
To start it off - (52.36.136.128) has been down since Oct 25th ~20:00 GMT with can't connect to remote host: Connection refused.  Other two ftp servers are OK.
Title: Re: Webcam FTP server status
Post by: galfert on October 30, 2018, 01:45:08 PM
In case anyone is wondering

WU camera FTP address:
webcam.wunderground.com

DNS resolves to:
52.36.136.128
54.148.11.142
52.37.52.183

But I ask why use or specify one of those IP addresses instead of using the domain name which is set up for Round-Robin? If you happen to be using the full domain name end up with a DNS query and get the failed server's IP it will fail but then on your next try it should hopefully work. But if there is a server that is down for good then WU should remove that bad address from the Round-Robin DNS lookup results.

Title: Re: Webcam FTP server status
Post by: quailvalleywx on November 06, 2018, 05:08:47 PM
Nov 5th ~17:00 GMT - 52.36.136.128 is back up.  All 3 ftp webcam servers running.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on November 25, 2018, 08:29:44 PM
Nov. 23 ~23:30 GMT,  ftp server 54.148.11.142 is down again with what appears to be its usual failure mode (disk full?).  Other 2 ftp servers are running fine.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on November 29, 2018, 05:08:26 PM
Back to 100% as of Nov 28, 18:30 GMT:
52.36.136.128 - OK
54.148.11.142 - OK
52.37.52.183 - OK
Title: Re: Webcam FTP server status
Post by: quailvalleywx on February 13, 2019, 07:47:53 PM
52.36.136.128 - OK
54.148.11.142 - down since 02-05-2019 05:00 UTC
52.37.52.183 - OK

Since the 3 servers get selected round-robin from pics ftp uploaded to webcam.wunderground.com then currently 1/3 of the images are being dropped. Eventually a subsequent periodic FTP upload will be sent to a working server.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on February 23, 2019, 11:04:48 AM
All 3 ftp webcam servers are back up.

52.36.136.128 - OK
54.148.11.142 - OK - restored 02-21-2019 17:30 UTC
52.37.52.183 - OK
Title: Re: Webcam FTP server status
Post by: quailvalleywx on March 13, 2019, 08:37:06 AM
52.36.136.128 - OK
54.148.11.142 - down since Mar-10-2019 20:00 UTC, not accepting logins
52.37.52.183 - down since ~Feb 4th, accepts images but does make them available to wundermap nor station pages

Only 52.36.136.128 is working at the moment.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on March 25, 2019, 08:51:01 AM
52.36.136.128 - OK
54.148.11.142 - OK  back up Mar-24-2019 07:00 UTC
52.37.52.183 - down since ~Feb 4th, accepts images but does make them available to wundermap nor station pages
Title: Re: Webcam FTP server status
Post by: ghall118 on March 26, 2019, 08:14:56 PM
Is this possibly why my webcam has gone dark since 1/5/19 even though FTP checks from the webcam are OK? Is it possible to specify the good working FTP server to try to get my camera back? Also the new landing page effective for my station today does not even show the wind or temp on the wundermap...and I notice a new webcam place holder but no way to add a webcam or change the webcam on the page as was in the past....frustrating....

KAKHOMER37
Title: Re: Webcam FTP server status
Post by: seismet on March 30, 2019, 04:02:08 AM
Hi Guys,
Just wondering if any of you can shed some light on my problem.
I have a webcam at a remote site uploading to WU every 30 minutes and since the new look of WU the webcam image is no longer available.
In the area where the cam image should it just says "Associated Webcam" No associated webcam" .
looking at my "Devices list" it is listed but classified as "Offline" .
Is there anything I need to do to my system or account since the WU new look or is this happening because of a problem with WU.
I do know that I can login to the server and it accepts username and password from a command line on my laptop.
Thanks for any help.
Title: Re: Webcam FTP server status
Post by: jmmctighe on March 30, 2019, 02:55:05 PM
I'm having the same issue, either get 'FTP create Dir failed' or when  I test the access to the ftp server I get the server is rejecting the login info.  Using the specified IP addresses of their online servers is not changing anything.
If anyone has any ideas or updates, please let us know
Title: Re: Webcam FTP server status
Post by: HighStationXray on March 30, 2019, 03:15:59 PM
                My Webcam cannot log into the FT server and download an image - Is the path still  ftp://webcam.wunderground.com ?            What is the deal? I had spent hours learning and trying to understand how webcams work along with FTP sites. After hours of reading and experimenting, I had finally made the connection and I was seeing current image updates for days on end. Then all at once, nothing. Now I am confused. What can I do to help correct the problem, is it the way I have set things up or is this a major malfunction that is outside of my control at this time. My PWS does not show up as any available PWS in the area but the link is still active and reporting accurate data from my station. My PWS is KCALAKEA59   and my Camera ID is   WU_7055533CAM1 link is https://www.wunderground.com/dashboard/pws/KCALAKEA59

Note: When I run a test from my webcam UI to the FTP site the test status now says "invalid username/password"
Title: Re: Webcam FTP server status
Post by: quailvalleywx on March 30, 2019, 04:50:58 PM
52.36.136.128 - OK
54.148.11.142 - OK
52.37.52.183 - down since ~Feb 4th, accepts images but does make them available to wundermap nor station pages

Is this possibly why my webcam has gone dark since 1/5/19 even though FTP checks from the webcam are OK? Is it possible to specify the good working FTP server to try to get my camera back?
KAKHOMER37
WU's 3 FTP servers seemed OK in January so this is likely not a server issue.  2 of the 3 are working now so webcam.wunderground.com should be fine.  The recent "refresh" of the pws pages messed a whole bunch of stuff up. Looks like they just got the devices page active - not sure if it is working to add a camera.  Maybe log in and try it https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices).

since the new look of WU the webcam image is no longer available.
In the area where the cam image should it just says "Associated Webcam" No associated webcam" .
looking at my "Devices list" it is listed but classified as "Offline" .
My webcam is associated but I have no image.  Is yours showing up on wundermap?  Mine is so the association to my weatherstation (which tells the map the lat/lon of the camera) is still working.  They got https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices) going so maybe try logging in and adding/editing your webcam and make sure your weatherstation ID is entered under the camera.  So much is broke after the refresh though - hopefully that works.

I'm having the same issue, either get 'FTP create Dir failed' or when  I test the access to the ftp server I get the server is rejecting the login info.  Using the specified IP addresses of their online servers is not changing anything.
If anyone has any ideas or updates, please let us know
I just checked my webcam log file and all 3 WU FTP are taking images today at webcam.wunderground.com.  WU said they were working on logins so maybe something got messed up there.  The webcam ftp login should be your cam name from https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices) and your WU password.

Is the path still  ftp://webcam.wunderground.com ?  is it the way I have set things up or is this a major malfunction that is outside of my control at this time.
I bet WU messed up something with your camera association.  Mine is not on my pws page either but it's still updating on wundermap?  You could try logging in and verifying your camera info on the devices page https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices).  Make sure your camera is associated with your PWS station ID.
Might even have to re-add your camera but the concern there is if you may lose previous history of the camera.

Title: Re: Webcam FTP server status
Post by: Squatcher on March 30, 2019, 04:56:24 PM
I am experiencing the same issue. I have a camera setup to upload and it seems to periodically stop showing up on their map. Right now, it keeps telling me that my password/ username is invalid or incorrect. Nothing has changed, but now its invalid or incorrect. Not sure what to do. I attempted to FTP into the site, not sure if I can or not, but it says the same thing, invalid password. When I go into the device page, it says my camera is offline.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on March 30, 2019, 06:05:00 PM
When I go into the device page, it says my camera is offline.
My devices page says offline too yet there are a bunch of cams showing up on wundermap, mine included.  My cam picture is not showing on my pws page...but is on the map??

I bet WU still has things messed up such that the ftp servers haven't got the most recent cam IDs and WU passwords. Mine hasn't changed in a long time so maybe I got lucky. From your devices page are you using your cam ID as the name for the ftp login and your WU password for the ftp password?
Title: Re: Webcam FTP server status
Post by: Squatcher on March 30, 2019, 06:54:38 PM
Correct. I am using the webcam id as the username and the password that I use to log in as the webcams password.

Its the same setup thats been there for a long time.
Title: Re: Webcam FTP server status
Post by: Aardvark on March 30, 2019, 07:08:59 PM
since they did their new webcam page, mine no longer shows up.  I am going to just wait until they get their act together.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on April 02, 2019, 05:10:19 PM
52.36.136.128 - OK
54.148.11.142 - down since Mar-31-2019 18:00 UTC, same fail mode as many times in the last few months
52.37.52.183 - down since ~Feb 4th, accepts images but does not make them available to wundermap nor station pages

Down to 1 working FTP server again.  Only 1 in 3 image sends will work.  This is moot anyway for many that can't log in, not add cameras, and other problems. Ugh.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on April 12, 2019, 07:43:04 PM
52.36.136.128 - OK
54.148.11.142 - accepts images as of 17:00 UTC but does not make them available to wundermap nor other apps
52.37.52.183 - accepts images as of 17:00 UTC but does not make them available to wundermap nor other apps

Only 1 in 3 image sends will make it to Wundermap / dashboard / video creator.  You could send directly to 52.36.136.128 instead of webcam.wunderground.com to make that 3 for 3 - unless you have problems with associations of existing cameras<==>stations or even adding a camera.

For me my existing camera, CollegeAntiochCAM2, shows on Wundermap but no image appears on Associated Webcam on my dashboard page, KKSSHAWN60.  Under My Devices -> Edit an Existing Personal Weather Station -> Associate Webcam  my camera does not appear in the pull down list as an option to add yet it does show Online on My Devices page.  The station association to the camera must be working since my camera's LAT/LON position is correct on Wundermap.  Summary, station is associated with the camera but option to associate camera to station does not appear.

Title: Re: Webcam FTP server status
Post by: SoMDWx on April 12, 2019, 08:36:46 PM
What did you use for username and password to log into the FTP servers?

Jim
Title: Re: Webcam FTP server status
Post by: quailvalleywx on April 13, 2019, 09:36:50 AM
What did you use for username and password to log into the FTP servers?

Jim
For username I use the Webcam ID from this page when logged in https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices) and my WU password.

A WU team member posted at one time that they were reworking the handling of logins/passwords across the various products and I'm guessing that impacted the webcam ftp servers too.  Hopefully all that work is done now.  Many times in the last few months some webcam ftp servers have been down (not taking logins) but today, at least, they are all taking logins/images.  Only one uses them though  :-(
Title: Re: Webcam FTP server status
Post by: Gretnawx on April 13, 2019, 10:19:51 AM
What did you use for username and password to log into the FTP servers?

Jim
For username I use the Webcam ID from this page when logged in https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices) and my WU password.

A WU team member posted at one time that they were reworking the handling of logins/passwords across the various products and I'm guessing that impacted the webcam ftp servers too.  Hopefully all that work is done now.  Many times in the last few months some webcam ftp servers have been down (not taking logins) but today, at least, they are all taking logins/images.  Only one uses them though  :-(

Unfortunately I am unable to upload my images using my webcam ID and WU password.  It keeps prompting for a different password.  Logging in to the main WU page works fine.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 13, 2019, 10:50:57 AM
I have to comment that the information related to configuring a webcam is extremely vague and non-specific.  The user name needs to be specified, the port for FTP uploads would be nice, just to confirm we're all on the same page with that and any specifics regarding security/encryption would also be a big plus.  As it stands at the moment, none of that is mentioned and makes any troubleshooting a shot in the dark.  Hopefully, with time, that will improve.
Title: Re: Webcam FTP server status
Post by: galfert on April 13, 2019, 11:28:51 AM
I have to comment that the information related to configuring a webcam is extremely vague and non-specific.  The user name needs to be specified, the port for FTP uploads would be nice, just to confirm we're all on the same page with that and any specifics regarding security/encryption would also be a big plus.  As it stands at the moment, none of that is mentioned and makes any troubleshooting a shot in the dark.  Hopefully, with time, that will improve.

People asking for help are also often extremely vague.

Who knows maybe they aren't really asking for help and they are just informing us that something is broken. Maybe they think it couldn't possibly be a problem on their end.

Title: Re: Webcam FTP server status
Post by: SoMDWx on April 13, 2019, 11:37:21 AM
I have to comment that the information related to configuring a webcam is extremely vague and non-specific.  The user name needs to be specified, the port for FTP uploads would be nice, just to confirm we're all on the same page with that and any specifics regarding security/encryption would also be a big plus.  As it stands at the moment, none of that is mentioned and makes any troubleshooting a shot in the dark.  Hopefully, with time, that will improve.

Most of the users here are previous subscribers to the wunderground PWS/Webcam system. I think most of them know what their WU user ID and passwords are.

I agree that the FTP login information regarding WU is vague. What makes it even more frustrating is that servers are going up and down, and software/hardware/server updates are still undergoing modifications on WU's side...

Maybe once they nail this down, things will stabilize...
Title: Re: Webcam FTP server status
Post by: jasonbopp on April 13, 2019, 11:42:48 AM
What did you use for username and password to log into the FTP servers?

Jim
For username I use the Webcam ID from this page when logged in https://www.wunderground.com/member/devices (https://www.wunderground.com/member/devices) and my WU password.

A WU team member posted at one time that they were reworking the handling of logins/passwords across the various products and I'm guessing that impacted the webcam ftp servers too.  Hopefully all that work is done now.  Many times in the last few months some webcam ftp servers have been down (not taking logins) but today, at least, they are all taking logins/images.  Only one uses them though  :-(

Unfortunately I am unable to upload my images using my webcam ID and WU password.  It keeps prompting for a different password.  Logging in to the main WU page works fine.

I also recently added a webcam, and it will not accept my camera ID and wunderground password.  I just get incorrect username/password message.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 13, 2019, 01:15:01 PM
I just tried a ping of webcam.wunderground.com, 52.36.136.128, and it times out.  A tracert also fails.  So either the server(s) are offline or there's a router somewhere that lost a routing table.
Title: Re: Webcam FTP server status
Post by: galfert on April 13, 2019, 01:51:25 PM
I just tried a ping of webcam.wunderground.com, 52.36.136.128, and it times out.  A tracert also fails.  So either the server(s) are offline or there's a router somewhere that lost a routing table.

Nope. It is not uncommon for ping and trace route to fail at the last leg if the administrator of the system chooses to drop those packets from being responded to. Trace route is like an advanced ping (both use ICMP).

My camera is uploading just fine*. The issue probably has to do with account setup/migration and/or synchronization of the database with the front facing login servers. Either you have to wait or they need to fix the issue.

Since working cameras are a relatively new thing on WU with the new site they probably don't have it all yet figured out.

* EDIT
Well I shouldn't say my cameras are working just fine. There are several failed attempts as depending on round robin routing I may end up on only one of the 3 working servers (which seems to change all the time which is working).
Title: Re: Webcam FTP server status
Post by: awsum140 on April 13, 2019, 01:57:45 PM
Based on that, I'd speculate the front end isn't aware of what the back end is doing.  Lots of room with that one I'll leave alone though  :lol:
Title: Re: Webcam FTP server status
Post by: WSWeather on April 13, 2019, 02:08:26 PM
Based on that, I'd speculate the front end isn't aware of what the back end is doing.  Lots of room with that one I'll leave alone though  :lol:

You can easily test to see if an FTP server is up right from your browser.  In this instance enter ftp://52.36.136.128/ into the address bar and press [enter].  If the server is up you should (eventually) get a login prompt.
Title: Re: Webcam FTP server status
Post by: SoMDWx on April 13, 2019, 02:43:28 PM
And when i enter my ID ans password, it won't log you into anywhere..... ](*,)  ](*,)  ](*,)
Title: Re: Webcam FTP server status
Post by: awsum140 on April 13, 2019, 02:47:22 PM
 Like I said, apparently the front end doesn't know what the back end is doing   :lol:
Title: Re: Webcam FTP server status
Post by: WSWeather on April 13, 2019, 02:49:48 PM
Like I said, apparently the front end doesn't know what the back end is doing   :lol:

They badly botched the "import" of user data into the new system; I suspect a very old backup was used.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 13, 2019, 03:02:06 PM
I've got a full "new" ID since the "upgrade" and still can't get an FTP going.  I created the new account after not being able to get into the old one after the "upgrade".  They must have used a backup from over five years ago or had major corruption issues when they did the restore to the new site.

I'll just let it percolate and hope that it starts working, magically, someday in the not too distant future.
Title: Re: Webcam FTP server status
Post by: WunderTodd (PWS PM) on April 13, 2019, 04:56:59 PM
They badly botched the "import" of user data into the new system; I suspect a very old backup was used.

To put an end to the 'suspecting' of things, let's just say there's clearly a problem here with FTP logins to webcam.wunderground.com, which I was just able to verify myself.  We'll investigate it and get it figured out.  Thank you.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 13, 2019, 05:36:08 PM
Todd, while that's appreciated it's the weekend man.  Take the weekend off, unless it's part of your regular schedule.  Yeah, we may grouse, complain and whine, but we'll survive...trust me.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 15, 2019, 04:05:28 PM
One more item that might be helpful when configuring a webcam is the maximum image size.  Given the way camera resolution has increased it would be good to know if the image has to have a lower resolution than 2MP or higher.
Title: Re: Webcam FTP server status
Post by: SoMDWx on April 16, 2019, 04:24:13 PM
How does WU know the difference between the FTP uploads if you have more than 1 camera?

They want the image name to be image.jpg....

I was able to log in using NO FTP username and just my WU password...... The login was successful but the actual image upload failed.....    ](*,)  ](*,)  ](*,)

Jim


Title: Re: Webcam FTP server status
Post by: galfert on April 16, 2019, 05:23:27 PM
How does WU know the difference between the FTP uploads if you have more than 1 camera?

They want the image name to be image.jpg....

I was able to log in using NO FTP username and just my WU password...... The login was successful but the actual image upload failed.....    ](*,)  ](*,)  ](*,)

Jim

WU knows which camera via FTP by the camera ID that is used as the username. Every camera has its own ID. The way it works in FTP is that every username has its own root folder. When you FTP a file that file ends up in that users root folder that is designated for FTP uploads. So there is no filename conflict if all the files are image.jpg as they all are in their own folder on the server.

The fact that your upload worked with no username is inconsequential. That just didn't accomplish anything. The server most likely discarded it.
Title: Re: Webcam FTP server status
Post by: SoMDWx on April 16, 2019, 06:47:02 PM
"The fact that your upload worked with no username is inconsequential. That just didn't accomplish anything. The server most likely discarded it"

The fact is if I use the camera ID supplied by WU, the FTP doesn't log in... If I leave the username blank, then the login works put actual FTP transfer fails...
Title: Re: Webcam FTP server status
Post by: awsum140 on April 16, 2019, 06:56:22 PM
Without the "user name", camera name in this case, you're trying to upload to the root of the directory structure which isn't going to work and, if it does, will never get read/posted.  I've tried logging in with no user name and that doesn't work either.  Like Todd said, they're aware of this and either are, or will be, addressing it.
Title: Re: Webcam FTP server status
Post by: Aardvark on April 17, 2019, 09:19:09 AM
Now I have this picture that no camera is associated with the station.   looking at the setup, they have removed that box that allowed to associate.  that is the name insert no longer exists.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 19, 2019, 06:48:12 AM
Anyone seeing a connection start up?  Mine still fails at login.
Title: Re: Webcam FTP server status
Post by: konz on April 19, 2019, 08:39:40 AM
Anyone seeing a connection start up?  Mine still fails at login.

I haven't checked my upload process but I can tell from looking at the image that it's working.  I use Linux wput to upload every 5-minutes.  EDIT: I did notice, however, that the displayed image is 20-30 minutes behind.  Also, consider downloading and installing Fiddler (easy to use) or Wireshark (difficult to use) on your computer to watch your traffic to see if/where it's failing.  Fiddler may not work with FTP traffic.

https://icons.wunderground.com/webcamramdisk/k/o/konz/1/current.jpg (https://icons.wunderground.com/webcamramdisk/k/o/konz/1/current.jpg)
Title: Re: Webcam FTP server status
Post by: konz on April 19, 2019, 09:22:01 AM
Here I've attached the last part of my log file.  I use the webcam.wunderground.com FTP location and as you can see from the log, it bounces around between the three IP addresses.  If anyone wants to know how to do this, I use VLC to spit out and overwrite an image and the ftp process to upload it.  This method gives you better insight into what's happening - don't know if you get the same logging from a direct webcam or D/NVR upload.
Title: Re: Webcam FTP server status
Post by: Aardvark on April 19, 2019, 11:06:29 AM
I have pretty much given up the idea of connecting the Bloomsky unit again to WU.  I would be surprised if it worked. Ideally, I should dig out one of my IP cameras and use that for a ftp setup, but I doubt it will work.  MEH.. it does accept the weather station data and that is fine with me.   BUt whatever they are doing to the Webcam FTP servdr, the kid needs to read the instruction manual.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 19, 2019, 11:25:04 AM
I've tried every permutation of the ID and still can't log in.  I was hoping to see a comment from Todd.  Time to make some more popcorn.
Title: Re: Webcam FTP server status
Post by: WunderTodd (PWS PM) on April 24, 2019, 03:33:15 PM
Digging into this issue and have tentatively found what's going on.  We'll be fixing it up, might take a bit, but giving this one some priority.  Thanks.
Title: Re: Webcam FTP server status
Post by: wunderground-PWS on April 24, 2019, 05:27:33 PM
WEBCAM issues...

TL/DNR - working on it, URL cams should be slow to approve, but will work. FTP is going to remain a challenge until we can implement some fixes

Sorry about the cam issues folks, we are seeing problems on 2 fronts.
1) password corruption. As many know, we moved to a new login system, by design this doesn't talk back to the webcams, we are working on a solution, and have a framework for a solution. We will begin working on implementation next week, new WU accounts will not work until a full solution is realized, older wu accounts will be fixed sooner
2) URL cams, again and issue with the new signup not talking to the old correctly. These can be fixed relatively easily and we will go through the list periodically to make sure your URL cams work, you will see slightly longer delays in approval

Reasons,
As i have stated many times, the legacy systems of WU are falling apart, they are over 20 years old in many cases, and sheer volume of cruft that has accumulated is staggering. Rather than let things fall apart completely, sometimes we need to get updates out before they are 100% tested. This was one of those cases, although to be fair to you, the webcam portion was not well tested due to our focus on PWS data. While I wish we could have tested more, and wish these issues hadn't cropped up, sometimes to move quickly we need to break things slightly. We will work to get this fixed expediently and hope the impact to your lives is minimal

-tim
Title: Re: Webcam FTP server status
Post by: galfert on April 24, 2019, 05:44:34 PM
Great job Weather Underground! Thank you for continuing to keep us informed of the great progress.

To mitigate the influx of new users here that just keep rehashing the same issues over and over because they don't read before posting, I think it would help everyone if we had a road map master view. Sort of like your Trello but better managed and maintained. Then everyone could see high priority issues that are being worked on or next up to bat order of issues and then details of progress. Then even less impact issues could also be viewed. I'm sure you have to have some kind of organization for this internally already. Perhaps this is duplication of effort and management of such tools may not seem worth it. But not only would this cut down on the repetitive requests for help but it would also more clearly show that work is being done and that things are getting checked off that list. This progress of completed items should also remain view-able as this would present a better picture for those nay-sayers that do nothing but cast a bad light on themselves and your efforts. I think a lot of nay-sayers are currently eating crow but there are still some out there.
Title: Re: Webcam FTP server status
Post by: WunderTodd (PWS PM) on April 24, 2019, 05:58:44 PM
Great job Weather Underground! Thank you for continuing to keep us informed of the great progress.

To mitigate the influx of new users here that just keep rehashing the same issues over and over because they don't read before posting, I think it would help everyone if we had a road map master view. Sort of like your Trello but better managed and maintained. Then everyone could see high priority issues that are being worked on or next up to bat order of issues and then details of progress. Then even less impact issues could also be viewed. I'm sure you have to have some kind of organization for this internally already. Perhaps this is duplication of effort and management of such tools may not seem worth it. But not only would this cut down on the repetitive requests for help but it would also more clearly show that work is being done and that things are getting checked off that list. This progress of completed items should also remain view-able as this would present a better picture for those nay-sayers that do nothing but cast a bad light on themselves and your efforts. I think a lot of nay-sayers are currently eating crow but there are still some out there.

Nice ideas, thanks for suggestions.  External roadmapping isn't something we have the bandwidth for.  One of the reasons we closed the megathread, made a stickied thread noting this, and asked for individual threads for discussion was to make it easier for us to spend our 'free' time helping out here.

This wxforum community is great and we appreciate the seasoned people who shepherd the new folks along.

Speaking of, this thread is for Webcam/FTP issues.  Let's keep it on topic please.

--WuT

Title: Re: Webcam FTP server status
Post by: awsum140 on April 24, 2019, 07:31:04 PM
Any updates on the FTP server?
Title: Re: Webcam FTP server status
Post by: WunderTodd (PWS PM) on April 24, 2019, 07:42:39 PM
Any updates on the FTP server?

Please see the response from wunderground-pws about 3 posts before yours.
Title: Re: Webcam FTP server status
Post by: awsum140 on April 24, 2019, 08:15:49 PM
Sorry, I was out most of the day and missed that one.
Title: Re: Webcam FTP server status
Post by: BustedFlush on May 02, 2019, 07:51:46 PM
Great job Weather Underground! Thank you for continuing to keep us informed of the great progress.

But there is nothing about this on the WebCam setup page. I've spent many hours trying to get FTP working this week. I finally deleted my account and signed up with a brand new one just to try to fix this.

Disable the feature, put a note up - something! Very frustrating. I only found this thread searching for some reason my brand new account still couldn't connect to the FTP server.

Title: Re: Webcam FTP server status
Post by: galfert on May 02, 2019, 10:03:54 PM
Great job Weather Underground! Thank you for continuing to keep us informed of the great progress.

But there is nothing about this on the WebCam setup page. I've spent many hours trying to get FTP working this week. I finally deleted my account and signed up with a brand new one just to try to fix this.

Disable the feature, put a note up - something! Very frustrating. I only found this thread searching for some reason my brand new account still couldn't connect to the FTP server.

I hear your frustration. I totally agree with your request to be informed via the WU website and I've suggested it myself. As I've suggested that they have a systems status page with issue tracking and feature fix road mapping and resolution tracking. They responded (here in this forum) that it sounds like a great idea but that they just do not have the manpower to provide information in this manner. Same reason they can't answer the flood of emails they get. The fact that some WU employees even step in this forum is something that they have said they do on their own time.

Realize that WU needs us because they need our data. But we are not the customer, we are the product. Follow the money. The customer is the companies and organizations that buy the data. Even if you pay to remove ads (for those that don't have a weather station) you are still not the customer, you are just providing enough revenue to keep the services running same as the ads do. So that is just to cover running costs. You pay to remove ads and that's your only benefit, you aren't entitled to any other special services because of it.

That said WU does care about us and they listen to us through this forum. It is just that their resources are limited and one just needs to realize that things are not going to resolve themselves quickly because of all I've said...we are not the customer, hence the importance of our happiness is commensurate to what is required to keep things moving and their real customers happy and only incurring expenses that keep investors and shareholders happy. So of course if they totally didn't care about us and there were never improvements made then everyone would leave and stop providing data. It's about balance. So it will never be that they totally abandon our concerns...because they need us. We just need to be kept happy enough. Everyone is different and your level of tolerance for what you feel is right is going to be different, so there will be defectors at different levels of system functionality. That is something they can gauge and see happening. Empty threats don't matter. Trash talking doesn't matter. So I think it best to be patient, try to be part of the solution and offer constructive polite feedback, or just leave. If you are one of the first to leave then you really don't matter and they really don't need you, and you don't understand the dynamics of the service and where you fit in the puzzle. They have over 300,000 stations. When it starts getting really bad and you hear of many many people leaving then and only then does that mean that things must have gotten really really bad and very neglected. We aren't even near that point.

Ask yourself how bad and desperate are you for WU to be working at 100% functionality. And then ask yourself if that is because WU is the only weather service your weather station reports to? If that is the case then realize that there are other people to blame for your bad situation. Other people with this blame are the company that made your weather station. Why don't you demand from them that they add functionality so that you can utilize other weather services. Another part of the blame is for yourself if you didn't invest in the right weather station that lets you expand on the usage of your data. My weather station only provided data uploads to 3 services. But I expanded it (extra hardware and software) and now I report to 12 services plus my own SQL data backup and I could spin up my own hosted website if I wanted as many people do. So don't put your eggs in one basket. Lots of people have a weather station and they don't realize that it is even possible to add hardware and software (3rd party) to expand on your available services. So if you aren't informed and don't know how then read this forum and ask questions. There is plenty of help for that here.

Realize in this message when I say "you" I'm not singling you out....I'm saying "you" in the sense of everyone out there.
Title: Re: Webcam FTP server status
Post by: BustedFlush on May 02, 2019, 10:28:02 PM
How hard can it be to make some sort of note on the webcam setup page through?
At some point it has to be causing MORE work.
Title: Re: Webcam FTP server status
Post by: galfert on May 02, 2019, 10:41:40 PM
How hard can it be to make some sort of note on the webcam setup page through?
At some point it has to be causing MORE work.

Where do you stop? You have a problem with the webcams. But there are many issues. So if they do it for webcams then does that indicate the wrong message that other features that are also messed up that they are all okay when they really aren't? We have issues with graph precision, graphs rapidfire, temperature precision, rain rate functionality, layout issues, login problems, map location problems, neighborhood name problems, unable to edit/delete bad data, 10 day forecast problems, and on yeah webcams, and I probably forgot a few other things, not to mention many feature that were removed that people want to see added back like data exporting.
Title: Re: Webcam FTP server status
Post by: BustedFlush on May 02, 2019, 10:50:29 PM
You stop at FTP webcams. Because I deleted a perfectly good account trying to fix my webcam, totally oblivious to the fact that the problem was not on my end.

The other stuff still sorta works. At least it wouldn't be something I'd delete my account to try to fix.

I hear what you're saying; I get it, they got issues, I'm not the money...but c'mon...<H1>We are currently experiencing an issue with FTP webcam authentication. Please be patient while we work to fix.</H1> Click Save. Done.
Would have saved me a whole lot of time and frustration.
Title: Re: Webcam FTP server status
Post by: galfert on May 02, 2019, 11:04:30 PM
Deleting a perfectly working account was not necessary to create and test a new account.
Title: Re: Webcam FTP server status
Post by: BustedFlush on May 02, 2019, 11:07:53 PM
Maybe not, but can we agree that a notice would be real nice?
Title: Re: Webcam FTP server status
Post by: galfert on May 02, 2019, 11:13:20 PM
Yes we can agree on that. As I said I suggested it and they told me no can do.
Title: Re: Webcam FTP server status
Post by: BustedFlush on May 08, 2019, 06:41:26 PM
Guessing no news is no news?
Title: Re: Webcam FTP server status
Post by: awsum140 on May 09, 2019, 08:28:32 PM
More like no noose is good noose.
Title: Re: Webcam FTP server status
Post by: wunderground-PWS on May 10, 2019, 02:21:46 PM
working on webcams, have to do some significant re-engineering
Title: Re: Webcam FTP server status
Post by: galfert on May 10, 2019, 03:39:02 PM
Thank you. We appreciate the update.
Title: Re: Webcam FTP server status
Post by: awsum140 on May 10, 2019, 04:44:52 PM
This noose is bad noose.
Title: Re: Webcam FTP server status
Post by: Siftah on May 15, 2019, 09:37:15 AM
Argh, glad I found this thread, couldn't work out why my newly created image upload wasn't working, now I know! :(
Title: Re: Webcam FTP server status
Post by: Aardvark on May 15, 2019, 11:36:07 AM
I am at the point of just waiting it out.  I invested several years ago in a Bloomsky camera because I thought having a solar power camera that I really don't need to worry about.  It also would work well with my website (I have discontinued it because of cost ).   And for a while Weather Underground would accept the images and things were great.  Then came the big site revision and it hasn't worked since.  I do have  my data going from Weatherlink.com to them just fine, but the webcam isn't connecting.

Bloomsky says to put in the camera ID that WU issues, but it won't do that if you change the name of the product.   I suspect if I changed the name of the camera it should work and it won't.  Oy.

Then I read somewhere that they were working on the problem but couldn't find a workaround.

My thought for me,   Bloomsky isn't able or willing to  use a static name such as "image.jpg"  as every image is time stamped and WU isn't able to capture that.  so....   I am going to wait it out as I stated before.  IF they (either company) works it out fine, if not, fine.   But I see it as a big problem for those who have websites.
Title: Re: Webcam FTP server status
Post by: crawdad62 on May 15, 2019, 02:28:32 PM
I was like you Aardvark. I used my BloomSky exclusively for the cam. It's quite the coincidence that about the time WU started to make all the changes was the same time my BloomSky stopped working. I decided to just get a dedicated (and cheap) IP camera to use as a weather cam. Ended up with a Foscam that actually very nice. Of course I couldn't get it to work and for the longest time I just assumed I didn't have something right and it needed fixed on my end. Finally put two and two together and found others (most I assume looking at the very sparse cams on the map) were having issues too. At this point I'm just glad I didn't spend much on a new camera that probably will never work with the site. I check ever couple of day but deep down I don't think it's high on their list of priorities.
Title: Re: Webcam FTP server status
Post by: kodiac.shepard on May 27, 2019, 09:25:29 PM
Looks like it's still down.  Any update on the resolution?

27-May-19 10:36:18 - FTP Exception occurred
Traceback (most recent call last):
  File "/home/pi/Documents/Scripts/wunder.py", line 19, in <module>
    ftp.login('XxxxxXxx','Xxxxxxxxxx')
  File "/usr/lib/python3.5/ftplib.py", line 419, in login
    resp = self.sendcmd('PASS ' + passwd)
  File "/usr/lib/python3.5/ftplib.py", line 272, in sendcmd
    return self.getresp()
  File "/usr/lib/python3.5/ftplib.py", line 245, in getresp
    raise error_perm(resp)
ftplib.error_perm: 530 Login authentication failed
Title: Re: Webcam FTP server status
Post by: PaulMy on May 27, 2019, 10:08:59 PM
My webcams are working.on WU
One is by URL on station IONTARIO226
The other is Bloomsky on station IONTARIO1189  https://www.wunderground.com/dashboard/pws/IONTARIO1189

Enjoy,
Paul
Title: Re: Webcam FTP server status
Post by: BustedFlush on June 07, 2019, 09:09:22 PM
Any progress? Just checking.
Title: Re: Webcam FTP server status
Post by: Aardvark on June 07, 2019, 11:20:30 PM
My webcams are working.on WU
One is by URL on station IONTARIO226
The other is Bloomsky on station IONTARIO1189  https://www.wunderground.com/dashboard/pws/IONTARIO1189

Enjoy,
Paul

How get your bloomsky to load on Wu?   I have tried on the bloomsky/wun and it won't take the name of the camera
Title: Re: Webcam FTP server status
Post by: awsum140 on June 08, 2019, 08:17:09 AM
Still getting the "530 login failure" with FTP.  I guess getting FTP to work with the "cloud" is a high mountain to climb.
Title: Re: Webcam FTP server status
Post by: PaulMy on June 10, 2019, 12:40:25 AM
Quote
How get your bloomsky to load on Wu?   I have tried on the bloomsky/wun and it won't take the name of the camera
   
Sorry for being late as I am still in the new home relocation process...
 
My Bloomsky settings in Weather Underground are still from original about 3-4 years ago, associating the Bloomsky with my WU IONTARIO1189 PWS and using the key issued at the time.
It was offline for quite a while but likely with the recent WU changes/fixes it is now being uploaded regularly.

Enjoy,
Paul
Title: Re: Webcam FTP server status
Post by: looney2ns on June 11, 2019, 12:32:53 PM
Just to taunt everyone.  [tup]
Not mine, found it.
https://www.wunderground.com/dashboard/webcam/apreslin/1
Title: Re: Webcam FTP server status
Post by: quailvalleywx on June 11, 2019, 01:39:22 PM
Just to taunt everyone.  [tup]
Not mine, found it.
https://www.wunderground.com/dashboard/webcam/apreslin/1
Nice! If your login credentials work and you send to 52.36.136.128 rather than webcam.wunderground.com then this is the way it should work. However, WU still has 2 functionally dead servers since April 12th ~and beyond:

Assuming any of the servers accept your login credentials:
52.36.136.128 - OK (recommended for now IMHO)
54.148.11.142 - accepts images but does not make them available to wundermap nor other apps
52.37.52.183 - accepts images but does not make them available to wundermap nor other apps

FTP, a protocol that's been around a long time and displaying pictures on webpages - tough stuff for Big Data to handle :(
Title: Re: Webcam FTP server status
Post by: awsum140 on June 11, 2019, 03:34:31 PM
Maybe they could ask Watson to fix it for them?
Title: Re: Webcam FTP server status
Post by: gdyer911 on June 18, 2019, 08:46:17 AM
Bittersweet find.... I started reading this thread after searching why I couldn't post to WU after upgrading. I was kflpunta13... now I'm kflpunta147 after deleting my old station and camera config thinking that was the way to go after my replacement acurite wouldn't post. I thought it would be easier to associate the cam...(that was working) with the new station by starting over. Now I have the station posting...but I read the ftp to my server or the WU server is not functional....and nothing new on the solution. Love to hear some fresh news like..."it's fixed". Enjoy the service...but....
Title: Re: Webcam FTP server status
Post by: Lighty269 on June 23, 2019, 01:04:12 PM
My BloomSky died after years of use.  Can anyone suggest a replacement?
Title: Re: Webcam FTP server status
Post by: konz on June 23, 2019, 01:17:30 PM
My BloomSky died after years of use.  Can anyone suggest a replacement?

I use Amcrest and I like their FOV, resolutions, and features.  I use POE cameras and didn't need a microSD slot.  Amazon description: Amcrest 4MP UltraHD POE Security Camera, Outdoor IP Camera Eyeball Dome - IP67 Weatherproof, 98ft Night Vision, 118į FOV, Remote Live Viewing, 4-Megapixel (2688 TVL), IP4M-1055E (White)

https://www.arlingtonwx.com/image.jpg
Title: Re: Webcam FTP server status
Post by: awsum140 on June 23, 2019, 05:19:41 PM
Amcrest just announced a "flaw" in their firmware.

https://nakedsecurity.sophos.com/2019/06/11/critical-flaws-found-in-amcrest-security-cameras/
Title: Re: Webcam FTP server status
Post by: konz on June 23, 2019, 07:39:34 PM
Amcrest just announced a "flaw" in their firmware.

https://nakedsecurity.sophos.com/2019/06/11/critical-flaws-found-in-amcrest-security-cameras/

Thanks for the heads-up.  My cameras firmware versions were already up-to-date.
Title: Re: Webcam FTP server status
Post by: awsum140 on June 23, 2019, 08:12:00 PM
Best practice is to keep cameras on their own subnet and not able to directly access the internet.  That isn't always feasible, but still the best way to keep them from being hacked.
Title: Re: Webcam FTP server status
Post by: gdyer911 on June 26, 2019, 07:26:35 PM
Hi -

I just wanted to report my images are now showing up - I'm ftp'ing my image to a site I have and they have the link.

I do notice both my weather and my image are not @ 5min intervals...but both the reading off my Acurite Weatherstation pro and the image can lag 15-20+ minutes. I don't know if the lag is totally WU...but if I were a betting man....

Best,

Greg
Title: Re: Webcam FTP server status
Post by: earlmo on June 26, 2019, 08:45:31 PM
My URL-based camera started showing up for the first time yesterday.  I update my ftp location with a new image every 5 min, but at best WU updates every 45 min.  Configuring the URL with a 60 sec update interval did not improve anything.  Still unable to authenticate to wunderground using ftp, so this will have to do for now.

.earl

Hi -

I just wanted to report my images are now showing up - I'm ftp'ing my image to a site I have and they have the link.

I do notice both my weather and my image are not @ 5min intervals...but both the reading off my Acurite Weatherstation pro and the image can lag 15-20+ minutes. I don't know if the lag is totally WU...but if I were a betting man....

Best,

Greg
Title: Re: Webcam FTP server status
Post by: gdyer911 on June 26, 2019, 10:19:17 PM
 [tup] - Shame... It used to be it makes the terms 'live or real time' weather reporting misguiding to new weather station buyers. Glad to hear the ftp came back to life... hopefully the reporting accuracy will improve??
Title: Re: Webcam FTP server status
Post by: leeshut on July 07, 2019, 06:07:30 AM
Hi all,

Just joined here after tearing my hair out trying to configure my webcam!

Is ftp up and running ok now? I canít connect and Iíve tried every possible username, password, port forwarding as well (even though Iím not sure I was setting that up right!). Am I wasting my time? Iím not particularly au fait with networks and find the whole thing a little confusing!

Lee
Title: Re: Webcam FTP server status
Post by: awsum140 on July 07, 2019, 08:40:30 AM
I check weekly.  Here is a typical result.  Don't hold your breath on getting a webcam, FTP or URL to work.  They seem to have a problem with accepting a correct password and it's been that way since the "upgrade", months ago.

Connected to webcam.wunderground.com.
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 346 of 10000 allowed.
220-Local time is now 12:37. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 60 seconds of inactivity.
200 OK, UTF-8 enabled
User (webcam.wunderground.com:(none)): wu-0521643CAM1
331 User wu-0521643CAM1 OK. Password required
Password:
530 Login authentication failed
Login failed.

As an aside, I would suggest not to use port forwarding, especially with a webcam.  It becomes a way in for hackers and other malcontents to mess with the camera and, potentially, with your network.
Title: Re: Webcam FTP server status
Post by: galfert on July 07, 2019, 09:14:55 AM
Well I have my camera NVR set up with port forwarding for easier remote camera access. But I take the following extra precautions.


Some people enable remote access via VPN as the only way in which is probably the most secure way instead of opening direct ports. But that is an extra step every time you need to remote in that is a hassle. I feel my comprehensive security approach has acceptable very low risk.
Title: Re: Webcam FTP server status
Post by: awsum140 on July 07, 2019, 01:09:53 PM
I use the easy method.  Separate LAN for the cameras with no internet access whatsoever and a VPN.   No open ports anywhere, no additional hardware required other than a second NIC card.
Title: Re: Webcam FTP server status
Post by: davidmc36 on July 07, 2019, 09:41:52 PM
My image is updating every 3 to 5 mins or something. Been up for a month or so.
Title: Re: Webcam FTP server status
Post by: awsum140 on July 26, 2019, 12:58:37 PM
The progress of decimal points returning to temperature is nice, but the amount of time it took to accomplish is mind boggling.  I check on the status FTP a couple of times a week.  Today I made a typo in the login name and then conducted and experiment.  Here are the results -

Connected to 52.36.136.128.
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 378 of 10000 allowed.
220-Local time is now 16:52. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 60 seconds of inactivity.
200 OK, UTF-8 enabled
User (52.36.136.128:(none)): groundwunder
331 User groundwunder OK. Password required
Password:
530 Login authentication failed
Login failed.

I use "groundwunder" for a user name just in case "wunderground" was/is an actual user.  Anyhow, it says that user name is "OK".  I won't mention what I used for a password but it is related to male cattle byproducts.  We've all been assuming that the password authentication is the problem when it is the whole login credential being actually recognized is the problem.  You could probably get the same result using Abraham Lincoln, Jimmy Kimmel or Rush Limbaugh.

Another thing I noticed is that the local time is four hours ahead of my local time here on the East Coast.  I guess that puts the server somewhere in the Atlantic off the coast of England, Spain, Portugal or Africa.  I can't believe the servers would be in the Azores or Cabo Verde.

If you are lucky enough to have a camera that worked prior to the "upgrade" it will probably work, but if it's a newly created camera you're SOL, and that doesn't involve anything related to the Sun.

Caveat - It is possible that authentication doesn't occur until after both the user name and password are entered, but if that's the case it's a pretty weak system.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on July 30, 2019, 07:53:57 AM
2019-07-29 16.40 UTC - All 3 ftp servers are effectively down by not accepting old WU passwords nor new webcam keys at login - http://www.wxforum.net/index.php?topic=37543.0 (http://www.wxforum.net/index.php?topic=37543.0)
Title: Re: Webcam FTP server status
Post by: awsum140 on July 30, 2019, 12:17:26 PM
There's another thread discussing this, now, and a change ha been announced.  Short story is that FTP will require an "upload" key rather than a password, supposedly after September 20, 2019.

http://www.wxforum.net/index.php?topic=37543.0
Title: Re: Webcam FTP server status
Post by: galfert on July 30, 2019, 12:45:55 PM
2019-07-29 16.40 UTC - All 3 ftp servers are effectively down by not accepting old WU passwords nor new webcam keys at login - http://www.wxforum.net/index.php?topic=37543.0 (http://www.wxforum.net/index.php?topic=37543.0)

FTP Upload continues to work for me today. Maybe there was a brief outage this morning. I also took my FTP Webcam upload down temporarily only to test the new pass key upload method. Now back to regular old FTP with WU password and it is working.
https://www.wunderground.com/dashboard/webcam/galfert/1/2019-7-30
Title: Re: Webcam FTP server status
Post by: quailvalleywx on July 30, 2019, 01:26:29 PM
FTP Upload continues to work for me today. Maybe there was a brief outage this morning. I also took my FTP Webcam upload down temporarily only to test the new pass key upload method. Now back to regular old FTP with WU password and it is working.
https://www.wunderground.com/dashboard/webcam/galfert/1/2019-7-30
Still not working here, neither old nor new login credentials.  Who knows what the password files look like now on the respective ftp servers.  I think Brutis left the server room long ago and the 3 stooges are working a two steps back, one forward approach.
Title: Re: Webcam FTP server status
Post by: galfert on July 30, 2019, 01:30:06 PM
I think Brutis left the server room long ago and the 3 stooges are working a two steps back, one forward approach.

At company parties WU dances the Cha Cha....2 steps back 1 step forward. But maybe they've now changed it to 2 steps forward and 1 step back?
 :lol:
Title: Re: Webcam FTP server status
Post by: Weatherwx85 on July 30, 2019, 04:53:22 PM
Just saw this under my login...
Title: Re: Webcam FTP server status
Post by: quailvalleywx on July 30, 2019, 08:54:29 PM
For ftp login issues look here - http://www.wxforum.net/index.php?topic=37543.0 (http://www.wxforum.net/index.php?topic=37543.0)

If you're lucky enough to get logins working (Webcam name and key are recently working for me):
52.36.136.128 - OK (recommend sending images to this server rather than webcam.wunderground.com IMHO)
54.148.11.142 - accepts images but does not make them available to wundermap nor other apps
52.37.52.183 - accepts images but does not make them available to wundermap nor other apps
Title: Re: Webcam FTP server status
Post by: Eguraldia on July 31, 2019, 01:30:33 AM
Finally online!!working now FTA \:D/
Title: Re: Webcam FTP server status
Post by: Mapantz on July 31, 2019, 06:56:12 AM
For ftp login issues look here - http://www.wxforum.net/index.php?topic=37543.0 (http://www.wxforum.net/index.php?topic=37543.0)

If you're lucky enough to get logins working (Webcam name and key are recently working for me):
52.36.136.128 - OK (recommend sending images to this server rather than webcam.wunderground.com IMHO)
54.148.11.142 - accepts images but does not make them available to wundermap nor other apps
52.37.52.183 - accepts images but does not make them available to wundermap nor other apps

None of those IP's have worked in 4 months for me - didn't accept anything.

However, normal service seems to have resumed now.
Title: Re: Webcam FTP server status
Post by: MNicastro on August 11, 2019, 08:33:08 AM
Weather Underground has been very unreliable for a least a year plus. My websites and WebCams have been online and offline all the time.  I never had issues until the 'new and improved' system. Until recently I have used my Weather Station name and WebCam ID and password to upload the data to Weather Underground and it has always worked fine.  Now without any notification from Weather Underground apparently we need to have our Weather Stations name in ALL CAPS and now have to use a KEY provided by Weather Underground instead of a password. It would be nice if we had some communication from WU of these changes. I realize this is a free service, but you either commit to supporting the site or not.  Just my 2 cents  :-)
Title: Re: Webcam FTP server status
Post by: galfert on October 05, 2019, 08:35:07 AM
quailvalleywx,
What is the latest status on FTP servers?
Title: Re: Webcam FTP server status
Post by: awsum140 on October 05, 2019, 09:09:20 AM
Sporadic failed connections all day, every day. Crappy playback is the result.  SSDD.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on October 05, 2019, 09:27:33 AM
quailvalleywx,
What is the latest status on FTP servers?
It looks like no change since April 12th - 2019.  Only one of the 3 servers is working.  For months now, if you send directly to the IP address of the working one you get ~full length videos and timely updates to Wundermap and station pages.  If you send to webcam.wunderground.com you get often dropped images and partial video.  52.36.136.128 is part of the WU ship that is still above water - for how long???

52.36.136.128 - OK (recommend sending images to this server rather than webcam.wunderground.com IMHO)
54.148.11.142 - accepts images but does not make them available to wundermap nor other apps
52.37.52.183 - accepts images but does not make them available to wundermap nor other apps
Title: Re: Webcam FTP server status
Post by: awsum140 on October 06, 2019, 08:49:38 AM
Out of curiosity I switched from webcam.wunderground.com to 52.36.136.128 as an experiment.  I will say there are significantly more images available but playback is still "herky jerky" at best.  I'll let it percolate for another day and see if there's any improvement with playback.  One other comment is that it's now 08:50 local time and the playback ends at 02:20 or so, indicating, to me anyway, that image are stored in two different directories at the very least, one for "current" images and one for "playback", or possibly "approved", images.  Moving them to the "playback" area seems to have a serious lag.
Title: Re: Webcam FTP server status
Post by: davidmc36 on October 06, 2019, 01:45:08 PM
I will have to try that. My camera was fine since May with just a few dropped images until about 3 weeks ago it totally went blank.
Title: Re: Webcam FTP server status
Post by: awsum140 on October 07, 2019, 08:37:39 AM
Further update on using the IP rather than a URL - playback is now smooth and it appears that all images have actually managed to upload.  The playback still stops short of the current time, though, which sort of supports the two locations or an "approval" process being in place before the images are posted for viewing.
Title: Re: Webcam FTP server status
Post by: quailvalleywx on October 07, 2019, 09:17:10 AM
The playback still stops short of the current time, though, which sort of supports the two locations or an "approval" process being in place before the images are posted for viewing.
I've wondered about that too.  If you download the video it is an mp4 file so some server is taking those images and converting them.  Probably due to processing delay they don't do this on demand from the most recent pic so maybe there is some scheduled times during the day the mp4s get created.  I do time lapse videos for my wx site and the mp4 for the day gets processed at 1AM the next day.

I think the embedded player is better from a year ago since the time slider bar actually is smooth and works pretty well.  The resolution is not too good.  For looking at clouds/sky and considering it's free - not too bad.  Hmmm, maybe they don't care to fix the two broke servers to limit needed storage space for the mp4s.  I wonder how long they continue to offer webcams though since initially they were going to drop them and only halfheartedly retained them.  Maybe they are considered just loss leaders.