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Weather Software => Cumulus => Topic started by: PANDY weather on October 17, 2013, 08:25:30 AM

Title: Records from Datalogger missed
Post by: PANDY weather on October 17, 2013, 08:25:30 AM
Hello

Just to put you in the picture, I usually use Weatherlink as my default software, but I also I download all my data on Cumulus once a week, however I've just had an issue where my data hasn't downloaded on to Cumulus.

While using Weatherlink the serial port I was using (com 6) stopped working so I had to change over onto an unused serial port (com 7) and once I opened Weatherlink and sorted out the communications Weatherlink worked fine. Today however, I opened Cumulus and when I did this a box appeared stating I didn't have any communication, so I opened the station and updated the com pot information to (com 7), but when I did this Cumulus only downloaded the present data file from the data logger, data between now and the last time I opened Cumulus was not downloaded. Has anyone got any suggestions as to how I might correct this issus, thanks for your help.

PANDY weather.
Title: Re: Records from Datalogger missed
Post by: Guillaume_67370 on November 29, 2013, 08:15:02 AM
Hello,

Do you use Virtual VP?
Because you can't work with 2 different software without Virtual Vp.

Regards