Larry,
I am not connected with the company at all, so I cannot comment with authority, but would like to give my endorsement to that group and company with positive experiences.
I didn't know that you couldn't read the forum casually, but I guess there must have been a reason to do so, perhaps to limit the traffic at a time when internet wasn't as cheap as it is now. Dunno.
Relko has been responsive to requests I've made. I know that there is a new service/product brewing and perhaps he's tied up with that for the moment, or perhaps had some situation beyond work that had made it hard for a timely response.
I would persist, and hope that you are able to get on board. I haven't powered up the Boltek in a couple years, what with an antenna problem and lack of time to get to it, but the software has never been a problem for me. I'm not sure how the magic works, but has been consistent.
Let us know how it works out. I think it will be worth your persistence.