Author Topic: Data not visible in Weatherlink app after update 6313 console  (Read 208 times)

0 Members and 1 Guest are viewing this topic.

Offline wsNoordbergum

  • Contributor
  • ***
  • Posts: 141
    • wsNoordbergum
Data of my 6313 console is not visible anymore on the Weatherlink app
Also my station is not visible on the map on the console
My airlink data is shown in the app
Seems like after an update to the latest software/firmware on the console it is not visible anymore
Also a reboot did not solve the problem
On the website of Weatherlink my station is also not updating only the airlink is
Data is not updated since 5 July after 3 am
Last update of console is also 5 July....

Anyone else experience the same?
Davis Vantage Pro 2 UV/Solar
Meteobridge nano SD
Ecowitt WH40 WH31 WH57 GW2000 HP2550_c
CumulusMX/raspberry Pi 4b

Offline johnd

  • Forecaster
  • *****
  • Posts: 4899
    • www.weatherstations.co.uk
Re: Data not visible in Weatherlink app after update 6313 console
« Reply #1 on: July 08, 2024, 07:57:41 AM »
My WLC is continuing to upload fine to wl.com post F/W update, so it's not a general problem. A question for Davis support I think, who will maybe suggest a P-button reset? But they will be able to tell you if data from your MAC address is being received or not at wl.com. (Make sure you quote your DID in any email to support.)
« Last Edit: July 08, 2024, 08:43:27 AM by johnd »
Prodata Weather Systems
Prodata's FAQ/support site for Davis stations
Includes many details on 6313 Weatherlink console.
UK Davis Premier Dealer - All Davis stations, accessories and spares
Cambridge UK

Sorry, but I don't usually have time to help with individual issues by email unless you are a Prodata customer. Please post your issue in the relevant forum section here & I will comment there if I have anything useful to add.

Offline wsNoordbergum

  • Contributor
  • ***
  • Posts: 141
    • wsNoordbergum
Re: Data not visible in Weatherlink app after update 6313 console
« Reply #2 on: July 08, 2024, 05:02:20 PM »
I contacted Davis support
I had to go offline, reboot the console and then log back into Weatherlink
Now data is visible and updated
Davis Vantage Pro 2 UV/Solar
Meteobridge nano SD
Ecowitt WH40 WH31 WH57 GW2000 HP2550_c
CumulusMX/raspberry Pi 4b