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Weather Station Hardware => AcuRite Weather Stations => Topic started by: Mabcmb on November 04, 2020, 12:34:26 PM

Title: New Atlas display with WiFi
Post by: Mabcmb on November 04, 2020, 12:34:26 PM
Acurite has released a new display for the Atlas with built in WiFi to connect to MyAcurite and WU .
AcuRite Atlas™ Direct-to-Wi-Fi Display $129.99 https://www.acurite.com/shop-all/weather-instruments/weather-sensors-and-parts/displays/direct-to-wifi-display-for-acurite-atlas.html

 A short video about it : https://www.youtube.com/watch?v=kIB7Y6jfH68&feature=emb_logo

 If anyone gets one of these let us know how it works . I have to many other sensors so I'm sticking with the Access so I can see all my sensors on one page and on the app when I'm gone away from home . I have no idea if this will work with all the other sensors .
Title: Re: New Atlas display with WiFi
Post by: hdtvluvr on November 04, 2020, 01:55:19 PM
Well, if it loses connection with the Atlas as much as the regular displays then it will be useless - especially if relied on for sending data to MyAcurite and WU.  I do like the layout of the data better than the current display.  My Access seems to be doing extremely well (knock on wood) so MyAcurite and WU are getting consistent data.
Title: Re: New Atlas display with WiFi
Post by: AlanD96 on November 05, 2020, 03:07:22 PM
I'd be really curious if anyone in the group purchases this new display, if they could let us know if it still has the usual periodic loss of signal;  bars going down and up a few times each hour. 
I'm happy with my Access and don't need the wi-fi.  I just need the display to stay connected continuously. 
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 05, 2020, 03:09:50 PM
Got this answer today from Acurite about using it with other sensors " The AcuRite Atlas™ Direct-to-Wi-Fi Display is only able to stream the data from a single Atlas sensor. If you have multiple sensors, you will need to continue to use the Access. " .
Title: Re: New Atlas display with WiFi
Post by: hdtvluvr on November 05, 2020, 03:47:38 PM
Who that is having issues with their displays are going to be a guinea pig?  Too $$ for me to test.  And can it be used without sending data from an Atlas (just keep using the Access) but connect to Wi-fi for firmware updates?
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 05, 2020, 09:26:57 PM
Who that is having issues with their displays are going to be a guinea pig?  Too $$ for me to test.  And can it be used without sending data from an Atlas (just keep using the Access) but connect to Wi-fi for firmware updates?

  You would have thought they would have sent some out to be tested but so far nobody's saying anything at all about the new display . So that's a big fat no from me!!
Title: Re: New Atlas display with WiFi
Post by: DoctorKnow on November 06, 2020, 08:51:15 AM
The price seems too high for me. The display also only sends to Wunderground, and Acurite.
Title: Re: New Atlas display with WiFi
Post by: BeaverMeadow on November 06, 2020, 10:49:31 AM
Does it resolve the previous display's idiotically deceptive rain data on the main screen? That would be at least one useful improvement.
Title: Re: New Atlas display with WiFi
Post by: DC on November 07, 2020, 09:25:10 AM
I just bought the display and installed it yesterday.  So far it has worked well.  I am not aware of any ‘time out’ issues but I don’t look at it constantly.  The WIFI set up was straight forward and the ability to connect to Weather Underground directly was equally easy and did not require using ‘My AcuRite’ to connect to WU.  Although I do use both WU and My AcuRrite phone apps.  This is a very clean set up now.  AcuRite has been late to the game with a wifi display (see Ambient)... better late than never I guess.

Overall it is the nicest looking monitor I have had of the three AcuRite displays.  It is not touch screen, but rather uses buttons to navigate.  It has battery backup, which is nice but I think it is for collection only and not display (we have it on a small ups so not a big deal for us).   The monitor is the highest resolution of the three and with a clean layout with less bright colors that I like, but one thing I would change is make the font for wind speed and and temperature bolder.  It is harder to see from across the family room compared to the other three (see picture attached, apologies for the low resolution but couldn't get normal size to upload).  This is a big deal to us, we keep the monitor on an end table in the family room and regularly look at from +25 feet and if I didn’t have to have it (see below) I would return in favor of the Atlas High Definition Touchscreen for this reason.  Maybe AcuRite can change it in a firmware update!

Why did I buy the Atlas Direct to WiFi Display?  This is a looong answer and unfortunately, I am not able to get this site as often as I would like.  So as a way of paying back below is my story on why I bought the display.

This summer my 5-in-1 PRO with High Definition Display with Lightning Detection and AcuRrite access stopped reporting wind speed for smaller winds.  Upon inspection the cups were not moving.  I removed the Sensor and began to take it apart to clean and remove spider webs.  Although the plastic was very oxidized, the rain debris filter clogged, and the anemometer was not moving as it should, I thought a good cleaning would get the sensor back up and running.  Sadly, I don’t clean it as much as I should or ever  :oops:.  While taking it a part (it is an awkward piece to work on) I dropped the sensor and one of the cups broke and the direction vane bent.  Not a big I would just order the parts.  As I went to order the parts, I got the itch to look at and ultimately bought the Atlas system.  One of my favorite features of these systems is the tracking the wind speed and enjoy the 10 second update for wind speed, 2 seconds would be better  :-P  Also, I am curious if the black anemometer will eliminate the ice/snow build up that happens occasionally.  The Atlas was up and working well.  Also, with the easy mounting knob I might clean it more :lol:  Not long after the Atlas installation, my local mom & pop ISP, which was radio dish line of sight technology, went out of business and I lost my internet connection.  My weather station was no longer on-line  :-(  So my internet options were satellite dish internet, phone hotspots, or Verizon Jetpack MiFi.   I went with the Verizon Jetpack and phone hot spot.  Although limited in range, the jet pack works well up to the monthly data limit (15GB) then gets really slow, which still works for ‘light’ wifi needs like thermostats, lights and weather stations.  We use hot spot for ‘heavy’ wifi needs like youtube tv, etc.  The jetpack is an ‘all-in-on’ device and has no connection ports.  So my weather station is not on-line because AcuRite access requires an Ethernet cable :-(.  So started looking at other stations and specifically at the Ambient WS-2000 system and was getting close to ordering it and giving my ‘old’ Atlas system to a friend.  Then like they were reading my mind, I got the email on 11/4 from AcuRite about the release of the monitor.  I was curious to see the Ambient and the Atlas work side by side and I like the sun rise set feature on the monitor of the Ambient but overall I liked the look AcuRite monitor better, it appears to be cleaner but to be fair to Ambient I have not seen their display in person.  Also, I prefer the Atlas wind calculations and update time over the Ambient.  The display is an important feature for us and the ultimately was why I went with AcuRite in the beginning years ago.  So passed on the Ambient for now, maybe some day down the road.  I hope to have the Atlas system for many many years.  Cheers.
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 07, 2020, 09:33:25 PM
Thank you DC for the review . Please keep us all updated as you use the new display , and the pictures comparing the two next to each other is great .  Once again thanks .
Title: Re: New Atlas display with WiFi
Post by: Neil_O on November 11, 2020, 09:56:33 AM
Does this display allow for the entry of elevation so that barometric pressure is automatically adjusted for elevation or, like the other displays, does it use the rather antiquated "Learning Mode"?
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 24, 2020, 09:12:59 PM
I just received the display today and am stuck with the wifi setup, which I thought would be a piece of cake like others have said. I am stuck at the part where you use your mobile device or computer to connect to the display's wifi signal. I easily found the display's wifi signal in the list of detectable wifi networks and it has full bars, but it continues to say it can't connect or that it keeps disconnecting. Any ideas on what I can do? I have already taken out the batteries and power adapter and did a factory reset, but still no difference. It picks up my Atlas signal easily though.  [ You are not allowed to view attachments ]
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 07:04:46 PM
Don't know if you got this fixed yet but if not try this . If your putting out 2.4GHz and also 5GHz from your router shut off the 5GHZ reconnect to the 2.4GHz and see if that works . I just hooked up a friends WIFI thermostat and the 5GHZ was using the same SSID and password so it was creating a conflict since the thermostat was only made for 2.4GHZ . Just a thought hope you get it working .
  Michael   

I just received the display today and am stuck with the wifi setup, which I thought would be a piece of cake like others have said. I am stuck at the part where you use your mobile device or computer to connect to the display's wifi signal. I easily found the display's wifi signal in the list of detectable wifi networks and it has full bars, but it continues to say it can't connect or that it keeps disconnecting. Any ideas on what I can do? I have already taken out the batteries and power adapter and did a factory reset, but still no difference. It picks up my Atlas signal easily though.  [ You are not allowed to view attachments ]
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 26, 2020, 11:09:58 PM
Don't know if you got this fixed yet but if not try this . If your putting out 2.4GHz and also 5GHz from your router shut off the 5GHZ reconnect to the 2.4GHz and see if that works . I just hooked up a friends WIFI thermostat and the 5GHZ was using the same SSID and password so it was creating a conflict since the thermostat was only made for 2.4GHZ . Just a thought hope you get it working .
  Michael   

I just received the display today and am stuck with the wifi setup, which I thought would be a piece of cake like others have said. I am stuck at the part where you use your mobile device or computer to connect to the display's wifi signal. I easily found the display's wifi signal in the list of detectable wifi networks and it has full bars, but it continues to say it can't connect or that it keeps disconnecting. Any ideas on what I can do? I have already taken out the batteries and power adapter and did a factory reset, but still no difference. It picks up my Atlas signal easily though.  [ You are not allowed to view attachments ]

So I tried what you said and temporarily disabled the 5GHZ and only had the 2.4GHZ frequency enabled, but no success. I feel like I have tried everything now.
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 11:20:12 PM
I concur I would give them a chat tomorrow if there open . I have no idea if they will be there . Also I found this right now did you do this thing there talking about using a web browser to connect the unit to WIFI ? Here's the link https://support.acurite.com/hc/en-us/articles/360050596233-AcuRite-Iris-5-in-1-Direct-to-Wi-Fi-Weather-Station-Setup-

Quote from the article " Open a web browser on your device. Type “192.168.4.1” in the address bar and hit enter to access the AcuRite Wi-Fi display settings website.
Select your Wi-Fi network name and enter your network password. Press “Save”. Once your credentials are successfully entered, reconnect to your normal Wi-Fi. " ... 
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 26, 2020, 11:26:08 PM
I concur I would give them a chat tomorrow if there open . I have no idea if they will be there . Also I found this right now did you do this thing there talking about using a web browser to connect the unit to WIFI ? Here's the link https://support.acurite.com/hc/en-us/articles/360050596233-AcuRite-Iris-5-in-1-Direct-to-Wi-Fi-Weather-Station-Setup-

Quote from the article " Open a web browser on your device. Type “192.168.4.1” in the address bar and hit enter to access the AcuRite Wi-Fi display settings website.
Select your Wi-Fi network name and enter your network password. Press “Save”. Once your credentials are successfully entered, reconnect to your normal Wi-Fi. " ...
I actually emailed support the night I received it and it was after I brought it up here. The issue is I cannot access this IP address until I can successfully connect to the display's wifi signal. I even tried temporarily disabling my antivirus on the devices I tried, which were my phone and laptop. I don't have an antivirus on my iPad and I couldn't connect using my iPad either.
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 11:33:00 PM
I concur I would give them a chat tomorrow if there open . I have no idea if they will be there . Also I found this right now did you do this thing there talking about using a web browser to connect the unit to WIFI ? Here's the link https://support.acurite.com/hc/en-us/articles/360050596233-AcuRite-Iris-5-in-1-Direct-to-Wi-Fi-Weather-Station-Setup-

Quote from the article " Open a web browser on your device. Type “192.168.4.1” in the address bar and hit enter to access the AcuRite Wi-Fi display settings website.
Select your Wi-Fi network name and enter your network password. Press “Save”. Once your credentials are successfully entered, reconnect to your normal Wi-Fi. " ...
I actually emailed support the night I received it and it was after I brought it up here. The issue is I cannot access this IP address until I can successfully connect to the display's wifi signal. I even tried temporarily disabling my antivirus on the devices I tried, which were my phone and laptop. I don't have an antivirus on my iPad and I couldn't connect using my iPad either.

 OK Last thing I can think off did you turn off all of your WiFi signals ? I had that problem when hooking up a WIFI range extender that I had to unplug my router and then I could connect to the extender using it's IP address .  It showed up as a WIFI signal and I had my computer connect to the extender then I could open the IP address . 
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 26, 2020, 11:35:16 PM
I concur I would give them a chat tomorrow if there open . I have no idea if they will be there . Also I found this right now did you do this thing there talking about using a web browser to connect the unit to WIFI ? Here's the link https://support.acurite.com/hc/en-us/articles/360050596233-AcuRite-Iris-5-in-1-Direct-to-Wi-Fi-Weather-Station-Setup-

Quote from the article " Open a web browser on your device. Type “192.168.4.1” in the address bar and hit enter to access the AcuRite Wi-Fi display settings website.
Select your Wi-Fi network name and enter your network password. Press “Save”. Once your credentials are successfully entered, reconnect to your normal Wi-Fi. " ...
I actually emailed support the night I received it and it was after I brought it up here. The issue is I cannot access this IP address until I can successfully connect to the display's wifi signal. I even tried temporarily disabling my antivirus on the devices I tried, which were my phone and laptop. I don't have an antivirus on my iPad and I couldn't connect using my iPad either.

 OK Last thing I can think off did you turn off all of your WiFi signals ? I had that problem when hooking up a WIFI range extender that I had to unplug my router and then I could connect to the extender using it's IP address .

Do you mean shutting off my router completely temporarily?
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 11:36:32 PM
Yes and see if you pad or computer sees the WIFI display and then connect to it . Worth a short try .
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 11:39:02 PM
Yes and see if you pad or computer sees the WIFI display and then connect to it . Worth a short try .

Yes it right here and I quote from the manual " Connect to the Wi-Fi signal coming from your Display using your phone or Wi-Fi compatible device." .
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 26, 2020, 11:49:24 PM
Yes and see if you pad or computer sees the WIFI display and then connect to it . Worth a short try .

Yes it right here and I quote from the manual " Connect to the Wi-Fi signal coming from your Display using your phone or Wi-Fi compatible device." .

Ok, I shut the router off and tried both my phone and iPad having the same result. Both wouldn't connect to the display's wifi signal with the router being completely disconnected, since I disconnected the power cord.
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 11:52:29 PM
Yes and see if you pad or computer sees the WIFI display and then connect to it . Worth a short try .

Yes it right here and I quote from the manual " Connect to the Wi-Fi signal coming from your Display using your phone or Wi-Fi compatible device." .

Ok, I shut the router off and tried both my phone and iPad having the same result. Both wouldn't connect to the display's wifi signal with the router being completely disconnected, since I disconnected the power cord.

When you open up your settings/WIFI do you see the display WIFI signal at all ? I don't know how it works on a I-Pad but on androids it would be settings /connections /  WiFi then find the display name or AcuRite name and touch it to connect . IT may have a name or something on the back of the display ? 
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 26, 2020, 11:56:04 PM
Yes and see if you pad or computer sees the WIFI display and then connect to it . Worth a short try .

Yes it right here and I quote from the manual " Connect to the Wi-Fi signal coming from your Display using your phone or Wi-Fi compatible device." .

Ok, I shut the router off and tried both my phone and iPad having the same result. Both wouldn't connect to the display's wifi signal with the router being completely disconnected, since I disconnected the power cord.

When you open up your settings/WIFI do you see the display WIFI signal at all ? I don't know how it works on a I-Pad but on androids it would be settings /connections /  WiFi the find the display name or AcuRite name and touch it to connect .

The behavior of the display's wifi signal is that it shows up in the list of networks with full signal, but does not always stay in the list. It continuously appears and disappears from the list and when it is there long enough, it says it can't connect or keeps disconnecting.
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 26, 2020, 11:58:43 PM
OK then that's all the help I can give , sorry I couldn't do more . Hopefully Acurite will get a hold of you sooner rather than later . 
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 27, 2020, 12:02:16 AM
If they send you a new one here's the video on how to hook it up . Around the 42 second mark shows the display setup ..https://www.youtube.com/watch?v=xJ_YWfwUCTU&feature=emb_logo
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 27, 2020, 12:03:55 AM
If they send you a new one here's the video on how to hook it up . Around the 42 second mark shows the display setup ..https://www.youtube.com/watch?v=xJ_YWfwUCTU&feature=emb_logo

Thanks for the suggestions. Everything else on the display is flawless so far and the rounding issue has been corrected compared to the original touchscreen display. I actually did already watch this video as I was trying to figure this out. Thanks anyway.
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on November 29, 2020, 08:54:35 PM
Well, I ordered an Atlas with the wifi display and lightning detector as a Christmas gift for someone. I thought I would try this wifi display to make sure the wifi capability works before I give it to them, since I still can not get my wifi display's wifi to work. I had a similar result with the gift one. I got slightly farther, but still unsuccessful with connecting my phone, computer, or iPad to the display's wifi. On my computer it did eventually connect, but when I typed in the IP address 192.168.4.1, it acts like it can't connect to the server. So as of now, I still have no idea. I hope Acurite responds back to me tomorrow. I emailed them last Tuesday when I received mine.
Title: Re: New Atlas display with WiFi
Post by: jmello65 on November 30, 2020, 12:26:28 AM
Hi ---  That doesnt sound very good -- i just bought the acurite atlas wifi display  --- got it for 40 --  regular 129.99 --  got a 25% off - black friday, plus i had a 59.99 credit . --- Should come from this Monday thru Friday.  Hope i dont have trouble hooking it up
Title: Re: New Atlas display with WiFi
Post by: Mabcmb on November 30, 2020, 05:32:45 PM
Well, I ordered an Atlas with the wifi display and lightning detector as a Christmas gift for someone. I thought I would try this wifi display to make sure the wifi capability works before I give it to them, since I still can not get my wifi display's wifi to work. I had a similar result with the gift one. I got slightly farther, but still unsuccessful with connecting my phone, computer, or iPad to the display's wifi. On my computer it did eventually connect, but when I typed in the IP address 192.168.4.1, it acts like it can't connect to the server. So as of now, I still have no idea. I hope Acurite responds back to me tomorrow. I emailed them last Tuesday when I received mine.

Did they get a hold of you yet ? If not I would use the chat feature on the acurite support page tomorrow  . I used it today and it took about 1 hour for my turn to come up but they are using it . They are probably closed  now as there in the central time zone .
Title: Re: New Atlas display with WiFi
Post by: Neil_O on December 07, 2020, 09:14:36 AM
Does this display show the high and low temperature for the day in addition to the current temperature?
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on December 07, 2020, 09:46:15 AM
Does this display show the high and low temperature for the day in addition to the current temperature?

No, you need to go into the records menu to see that and it also does not show light intensity, only uv. They did fix the rounding issue that the touchscreen display was doing.
Title: Re: New Atlas display with WiFi
Post by: Neil_O on December 07, 2020, 09:56:32 AM
Wow.  That's disappointing.  For simple information like "How cold did it get last night?" I need to work through menus.  Sound like a two-steps-forward, one-step-back display.
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on December 08, 2020, 05:29:46 PM
Update. I did get in contact with Acurite through Facebook messenger. They are sending me replacements that will be tested before they ship them. They do want me to return the two displays, which I expected so they can do their testing to see what's up. They are providing a shipping label and hopefully the replacements are in working order and come before Christmas. Who I chatted with on Facebook was very good to me and they were prompt. It seems like this is the quickest way to get in contact with Acurite compared to emailing them. I did include my ticket number and order number so they could easily look up my info.
Title: Re: New Atlas display with WiFi
Post by: deftop_h60 on December 10, 2020, 11:17:04 AM
Yes and see if you pad or computer sees the WIFI display and then connect to it . Worth a short try .

Yes it right here and I quote from the manual " Connect to the Wi-Fi signal coming from your Display using your phone or Wi-Fi compatible device." .

Ok, I shut the router off and tried both my phone and iPad having the same result. Both wouldn't connect to the display's wifi signal with the router being completely disconnected, since I disconnected the power cord.

When you open up your settings/WIFI do you see the display WIFI signal at all ? I don't know how it works on a I-Pad but on androids it would be settings /connections /  WiFi the find the display name or AcuRite name and touch it to connect .

The behavior of the display's wifi signal is that it shows up in the list of networks with full signal, but does not always stay in the list. It continuously appears and disappears from the list and when it is there long enough, it says it can't connect or keeps disconnecting.

I just opened my Atlas and am having the same problem. Did you get a resolution to the WiFi connection issue?

EDIT... I just saw the recent post about Facebook Messenger. I'll try that.

Update: I got ahold of them on Messenger as well and after troubleshooting steps were taken they are shipping another display out and said they will test it before it leaves. Hopefully, it'll work... They were extremely helpful and quick to send out a replacement.
Title: Re: New Atlas display with WiFi
Post by: elzebub on December 12, 2020, 08:18:41 PM
I just installed my Atlas yesterday, it took me a couple of tries to connect to the WIFI on the display, I could see it but when I tried to connect to it I got an error message saying it refused to connect, finally I unplugged it and started from scratch and it worked, it has been working perfectly since then, I have it connected to My Acurite and Weather Underground and so far it's working as it should. The display itself is very nice although as others have noted the information on the home screen is a little lacking, this is Acurite's flagship station so it stands to reason it should have the most informative display but it seems like some of the displays of the less expensive 5 in 1 offer more information on the home screen, but overall I am satisfied with it. [ You are not allowed to view attachments ]
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on December 13, 2020, 04:04:23 PM
I received the replacement Atlas wifi displays today and they work as designed. On the boxes, AcuRite actually stamped them "QA Inspected OK". I tested both and so far so good. Reporting to MyAcurite and WU without the Access.
Title: Re: New Atlas display with WiFi
Post by: Bunty on December 16, 2020, 01:35:04 AM
So is it even better than Davis Pro 2?
Title: Re: New Atlas display with WiFi
Post by: mcvoss on December 19, 2020, 05:38:25 PM
Looks like they removed it from their website.
Title: Re: New Atlas display with WiFi
Post by: elzebub on December 21, 2020, 12:13:24 AM
Looks like they removed it from their website.

That can't be good...
Title: Re: New Atlas display with WiFi
Post by: elzebub on December 26, 2020, 10:37:19 AM
Well my display spit the bit, it just won't stay connected to my wifi, I'll reconnect it and a couple hours later I'll check it and it will be disconnected again, with a message asking me to connect to wifi. I'm sure they will make it right as it is less than a month old.
Title: Re: New Atlas display with WiFi
Post by: RickInVa on December 31, 2020, 03:34:41 PM
I am like mirwin275 in that I purchased the new acurite WiFi display for Christmas present.  Just installed the weather station and went to set up display and encountered same issue with connecting to WiFi.  Have to wait until acurite reopens next week to get a replacement.  But since they have pulled this display from their site, not sure what they will do.  Really not sure if I want a one-for-one replacement.
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 01, 2021, 11:35:37 AM
This is the response I got, think I'm just going to send the whole thing back.

   
Chris (AcuRite)

Jan 1, 2021, 8:46 AM CST

Hello David

We are currently investigating the problem with the 06099 Atlas WIFI HD display. We have had a few other customers with the same issues. Once we have a solution to the problem we will update on how to fix the issue for you.
I apologize for any inconvenience.

Please let me know if you have any other questions.
Title: Re: New Atlas display with WiFi
Post by: galfert on January 01, 2021, 02:01:00 PM
WOW...what is it with Acurite....they just can't get anything right. This company has taken one too many wrong turns.
Title: Re: New Atlas display with WiFi
Post by: daman on January 06, 2021, 03:16:33 PM
There website has it at $99 now.
Title: Re: New Atlas display with WiFi
Post by: DoctorKnow on January 06, 2021, 06:30:24 PM
There website has it at $99 now.

Where? I see the link takes you to a display for Acurite Iris...
Title: Re: New Atlas display with WiFi
Post by: Mirwin275 on January 06, 2021, 10:04:56 PM
This is what I got with the results when I searched for it on their website. They only have the original touchscreen display for $99.99.  [ You are not allowed to view attachments ]   [ You are not allowed to view attachments ]
Title: Re: New Atlas display with WiFi
Post by: RickInVa on January 07, 2021, 02:00:27 AM
Still waiting for acurite to resolve my issues.  I was told by acurite that they took the display off the website because they were out of stock?  Never heard of any online sales site doing that for an item that is still in production.  Will give them until tomorrow before I ping them again.
Title: Re: New Atlas display with WiFi
Post by: daman on January 07, 2021, 10:57:41 AM
There website has it at $99 now.

Where? I see the link takes you to a display for Acurite Iris...
On there web site
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 07, 2021, 11:11:01 AM
I spoke to them yesterday and they couldn't give me any kind of time frame as to when the problem will be resolved, told me I could return it if I wanted to, as long as I had the original packaging and it was in new condition, I would still have to pay for return shipping. My personal opinion is that they have a hardware issue and they are waiting for new stock to arrive so they can swap the bad ones out, I kind of got the impression from the conversation I had with them that this is not going to be a quick process.
Title: Re: New Atlas display with WiFi
Post by: RickInVa on January 07, 2021, 12:36:29 PM
I received the new display as a bundle with the atlas weather station, so I can’t just return the display.  Considering shipping it all back and going with different mfr.
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 08, 2021, 02:37:11 PM
I purchased the bundle as well, I'll give them a week to at least come up with some sort of plan, if they can't give me something more than 'we're looking into it' after that, I will send everything back and look elsewhere.
Title: Re: New Atlas display with WiFi
Post by: Dj1225 on January 12, 2021, 12:10:11 AM
So is it even better than Davis Pro 2?
:lol:
Title: Re: New Atlas display with WiFi
Post by: Dj1225 on January 12, 2021, 12:10:47 AM
I purchased the bundle as well, I'll give them a week to at least come up with some sort of plan, if they can't give me something more than 'we're looking into it' after that, I will send everything back and look elsewhere.
Davis Vantage Pro 2  [tup]
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 12, 2021, 12:04:55 PM
Well it's going back today, I'm just not satisfied with their inability to give me even a hint as to when they will have replacements available, I've used their products for many years and never had a problem up until now, the 5 in 1 that this Atlas replaced was still working fine after nearly a decade of use, I just wanted to upgrade, oh well, one thing that I am not satisfied with is having to foot the bill for shipping back a defective product.
Title: Re: New Atlas display with WiFi
Post by: galfert on January 12, 2021, 12:20:23 PM
With American Express (if you used it to purchase) you don't have to foot the bill to return. You get your money back 100%. It's up to the seller to issue you a call back tag to get their stuff back. YMMV with other credit cards.
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 12, 2021, 12:28:17 PM
With American Express (if you used it to purchase) you don't have to foot the bill to return. You get your money back 100%. It's up to the seller to issue you a call back tag to get their stuff back. YMMV with other credit cards.

That's a good idea, I paid with a Discover card, I'll have to check what their policy is.
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 13, 2021, 12:19:48 AM
I purchased the bundle as well, I'll give them a week to at least come up with some sort of plan, if they can't give me something more than 'we're looking into it' after that, I will send everything back and look elsewhere.
Davis Vantage Pro 2  [tup]
I would love to aquire a Pro 2, a little too pricey for me right now though.
Title: Re: New Atlas display with WiFi
Post by: leweatherobzver on January 15, 2021, 04:33:41 PM
I purchased the bundle as well, I'll give them a week to at least come up with some sort of plan, if they can't give me something more than 'we're looking into it' after that, I will send everything back and look elsewhere.
Davis Vantage Pro 2  [tup]
I would love to aquire a Pro 2, a little too pricey for me right now though.
Me too.
Title: Re: New Atlas display with WiFi
Post by: Dj1225 on January 15, 2021, 10:06:36 PM
I purchased the bundle as well, I'll give them a week to at least come up with some sort of plan, if they can't give me something more than 'we're looking into it' after that, I will send everything back and look elsewhere.
Davis Vantage Pro 2  [tup]
I would love to aquire a Pro 2, a little too pricey for me right now though.
Me too.
They are pricey but the old saying you get what you pay for. It's a great investment and sitting back knowing your data is accurate and it updates every 2 1/2 seconds you just set it up outside and let it do it's thing and just do some maintenance every couple months. Yes pricey but in the long run well worth it!!
Title: Re: New Atlas display with WiFi
Post by: vreihen on January 16, 2021, 08:06:29 AM
Buy once, cry once.  I bought my VP2 after waiting a year for the Atlas Elite.  The VP2 is already out of warranty, and still working fine.  The Atlas Elite?  Well, I hope that the thermometer is good for less than -40F, since I suspect that it is going to be a hold day in Hades when it finally launches.....
Title: Re: New Atlas display with WiFi
Post by: DoctorKnow on January 16, 2021, 10:25:41 AM
It seems like Acurite has either put on hold the Elite or abandoned the idea... My Acurite Atlas is still working well. It tends to go through batteries much quicker than the 5n1 though. I have to change them every 8 months. The display did die, but I had the beta display to use.
Title: Re: New Atlas display with WiFi
Post by: ke9lz on January 16, 2021, 11:25:13 AM
I had a VP1 years back that worked great for about 2 years until it started to register false rain readings in the winter.  It would register a couple hundred inches in a day.  That and the reeds for the anemometer and rain kept going bad as well as the humidity sensor which you can't get a replacement.  Was told by Davis to cover the rain gauge in winter to fix it.  Won't buy from them again.  I had a couple of Acurite 5in1's which both had the fan problems which they did fix but suffered from wind and direction problems, temperature and humidity problems, 2 displays that died and went through the smart hub debacle which took away the ability to grab my data to publish to my web sites.  I finally settled in on a couple of Ecowitt GW1002's which I have had real good luck with.  They have separate sensors so you can put the anemometer at the right height as well as the rain gauge and temp sensor and they make it real easy to get your data to feed my web pages.  If a sensor goes bad I just have to replace a inexpensive sensor.  Both have been up over a year without problems.  I can buy a bunch of sensors if one would go bad in comparison to shelling out big money for a VP2 and to ultimately get as good or better results because I can place the sensors where they need to be.
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 19, 2021, 03:26:28 PM
Received my refund, minus shipping  :-x, so the search begins for a new setup, interesting to see that Amazon is still selling these even though AcuRite has pulled them...
 https://www.amazon.com/dp/B08MFSM3KQ/ref=emc_b_5_i?th=1
Title: Re: New Atlas display with WiFi
Post by: RickInVa on January 31, 2021, 02:25:53 PM
Ok, I stuck it out because I liked the station and the display worked except for the wi-fi.  So I got an email on Thursday from acu-rite that the issue was the power adapter.  Really?  I would have sworn it would be a coding issue or processor issue, but they said it was the power adapter.  But they fed-ex’d the adapter and I got it today.  Holy smokes, they were right.  6 weeks later, but I am fully up and running with my new atlas and WiFi display.  Haylee at Acu-Rite was especially helpful, even though it took their developers too long to troubleshoot and solve the issue.
Title: Re: New Atlas display with WiFi
Post by: elzebub on January 31, 2021, 02:53:30 PM
Glad they got it straightened out for you, I would've liked to have kept mine as I've always liked their products, but I was using it for a school project and internet connectivity was a must, that is strange that a power supply could cause the wifi to drop out.
Title: Re: New Atlas display with WiFi
Post by: DoctorKnow on February 01, 2021, 09:27:53 AM
If the power supplies were noisy, that could kill the signals.