Obviously, there is not a known solution to this problem since this thread was posted a while ago and has received no meaningful help.
I don't think it is the video card since I have a nVidia GeForce GTX 1080 and am using a LG UHD 32" monitor on an Alienware Aurora gaming computer.
It seems like the VWS software is so old that it can't be used with the current systems and configurations. It has not been updated for ages.
Has anybody tried uninstalling and then reinstalling VWS to see if it adapts? I'm too cowardly to try it myself and risk losing VWS forever.
