Author Topic: Does anyone know how to contact PWS Weather?  (Read 623 times)

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Offline DaveOnFidalgo

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Does anyone know how to contact PWS Weather?
« on: June 07, 2020, 07:47:03 PM »
I moved and created a new station at PWS Weather.  To delete the old one, you have to email them.  When I used the email form on their site to do this, the response was "There was a submission error," whatever that means.  They apparently don't have a Twitter account either.

Anybody?

Thanks.
VP2 6152-WL6.0.3-W8-USB-CW8017-KWANACO8
Fidalgo Island Crossings

Offline Jasiu

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Re: Does anyone know how to contact PWS Weather?
« Reply #1 on: June 07, 2020, 07:58:21 PM »
Yup...

https://www.pwsweather.com/support

Fill out the form. I've received replies fairly quickly.

Offline DaveOnFidalgo

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Re: Does anyone know how to contact PWS Weather?
« Reply #2 on: June 07, 2020, 08:00:44 PM »
I' m sorry the email form doesn't work.  I thought I made that clear, but, perhaps not.
VP2 6152-WL6.0.3-W8-USB-CW8017-KWANACO8
Fidalgo Island Crossings

Offline Jasiu

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Re: Does anyone know how to contact PWS Weather?
« Reply #3 on: June 07, 2020, 09:04:31 PM »
I was able to use it successfully twice on June 5. Maybe a browser compatibility issue? It worked for me on Firefox / MacOS.

Edit: If you can't get it to work, try support@aerisweather.com

Offline DaveOnFidalgo

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Re: Does anyone know how to contact PWS Weather?
« Reply #4 on: June 07, 2020, 09:11:04 PM »
I am using Safari in macOS Catalina.  I tried again with only the message "Testing," and that worked.  So I composed another email with my issue, and that one also failed.  This time it said something about the Captcha, except there was no Captcha thingy on the page.

I then replied to the auto-response with my issue from my "testing" email, so we'll see if that gets through.
VP2 6152-WL6.0.3-W8-USB-CW8017-KWANACO8
Fidalgo Island Crossings

Offline Jasiu

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Re: Does anyone know how to contact PWS Weather?
« Reply #5 on: June 07, 2020, 09:15:23 PM »
Oh yeah, I got that glitchy CAPTCHA thing once also. Not sure exactly how it tried to figure out if I'm a robot without input.

Hopefully they get back to you!

Offline jimi

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Re: Does anyone know how to contact PWS Weather?
« Reply #6 on: June 08, 2020, 06:23:12 AM »
Black is not a colour ! .... Its the absence of colour

 

anything