Author Topic: Anyone else getting 500: internal server error?  (Read 543 times)

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Offline boss281

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Anyone else getting 500: internal server error?
« on: February 10, 2020, 04:20:53 PM »
I'm getting an error on all my machines...
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Offline racer3

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Re: Anyone else getting 500: internal server error?
« Reply #1 on: February 10, 2020, 04:41:04 PM »
Just tried in 3 different browsers and they all worked for me.

Offline PaulMy

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Re: Anyone else getting 500: internal server error?
« Reply #2 on: February 10, 2020, 05:02:44 PM »
www.weatherlink.com works fine from here 
« Last Edit: February 10, 2020, 05:33:09 PM by PaulMy »

Offline boss281

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Re: Anyone else getting 500: internal server error?
« Reply #3 on: February 10, 2020, 05:16:17 PM »
Must have been a weird hiccup. All working now.
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Offline leswarden

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Re: Anyone else getting 500: internal server error?
« Reply #4 on: February 10, 2020, 06:35:23 PM »
I got that 3 or 4 days ago. Lasted about 15 minutes, then was back. All my other internet locations were working so I figured something temp at Davis going on. Not sure WHERE they really store their data from all of us, but they should have backups.

Offline johnd

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Re: Anyone else getting 500: internal server error?
« Reply #5 on: February 11, 2020, 03:35:22 AM »
Not sure WHERE they really store their data from all of us, but they should have backups.

It's on the Amazon AWS servers AFAIK. (Which is unsurprising given how ubiquitous AWS is, along with Azure and one or two others. I'm not sure that many comparable businesses would be running their own servers these days for a cloud platform with worldwide coverage.) So any transient issue could be associated with access to your 'local' AWS servers rather than anything happening at Davis, although equally Davis could eg be running an update.
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Sorry, but I don't usually have time to help with individual issues by email unless you are a Prodata customer. Please post your issue in the relevant forum section here & I will comment there if I have anything useful to add.