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Davis Instruments Weather Stations / Joining Davis Tech Support
« Last post by parkernathan on Today at 11:00:31 PM »Now that I've completed my PhD (and am "Dr. Nathan Parker"), I have more time on my hands to work and earn back the money I paid into my college. I'm still at Earth Networks (many of you probably remember me from the WeatherBug Backyard Community). With the merger of Earth Networks and Davis under AEM, I'll be taking on some cross-brand work for AEM. One of those areas will be tackling some tech support for Davis due to my knowledge of Davis hardware and services. I'll likely be starting out with email support, but I may also be answering the phone sometime when you call into Davis Support.
If WxForum needs a Davis rep here as an admin or moderator on any of the Davis forums, I'd be willing to jump in. Not sure how active I'll be since I'm focusing a lot of email support for them, but I can check in from time to time and watch the discussions.
Expect to see some product training videos and articles from me on the Davis website as well coming up. I've done a lot of product training for Earth Networks, so I'm going to carry some of that over into the Davis side of things. If there are particular Frequently Asked Questions you'd like to see articles or videos on, let me know, and I'll see what can be done about adding them to their support page. Since I've owned a ton of Davis hardware over the years and even completely disassembled and re-assembled a VP2 (and it still worked), I think I have a little bit of experience on troubleshooting Davis hardware.
If WxForum needs a Davis rep here as an admin or moderator on any of the Davis forums, I'd be willing to jump in. Not sure how active I'll be since I'm focusing a lot of email support for them, but I can check in from time to time and watch the discussions.
Expect to see some product training videos and articles from me on the Davis website as well coming up. I've done a lot of product training for Earth Networks, so I'm going to carry some of that over into the Davis side of things. If there are particular Frequently Asked Questions you'd like to see articles or videos on, let me know, and I'll see what can be done about adding them to their support page. Since I've owned a ton of Davis hardware over the years and even completely disassembled and re-assembled a VP2 (and it still worked), I think I have a little bit of experience on troubleshooting Davis hardware.