Weather Software > WeatherLink/weatherlink.com by Davis Instruments
Problem with my records in WL
CW2274:
--- Quote from: WxLover16 on September 07, 2017, 07:06:53 PM ---
--- Quote from: CW2274 on September 07, 2017, 05:57:09 PM ---
--- Quote from: WxLover16 on September 07, 2017, 05:41:21 PM ---So I just noticed that when I click to browse my records all I get is the date and time and everything else to the right is blank. Has anyone else ever had this problem? What do I do? Thanks!
--- End quote ---
Can't recall this one. Might need a re-install of WL. How far does the lack of info go back? Now that I think about it, is your time/date correct on WL and your computer?
--- End quote ---
If I re-install WL will all my records be saved? The lack of records goes all the way back to when I started, and then it says there is a problem with weatherlink. Yes, time/date is all correct.
--- End quote ---
Wow, before you do a re-install, have smarter people than me chime in here...Maybe a call to Davis support is in store, only problem is who knows if whom you reach is actually competent to fix the problem correctly. :roll:
dalecoy:
First thing: Look on your computer at all of the .wlk file names. If there is a "strange" .wlk file name, then (after stopping WeatherLink) delete that file (feel free to save it somewhere). Restart WeatherLink to see if the problem has been fixed. [Strange would be having the YYYY-MM.wlk have a year or month in the future, or before you had the station, or ....]
Next, if any of the .wlk files have strange sizes, stop Weatherlink, delete them, and restart WeatherLink. [Strange would be REALLY small (other than the most current one), or REALLY big in comparison to the other ones. They will be of varying sizes, of course]
If still not fixed, delete the latest .wlk file (stop, delete, restart). [Currently, 2017-09.wlk]
If still not fixed, delete the files "DataSets.dat" & "DataLists.dat" (stop, delete, restart). [WeatherLink will re-create them on restart]
If still not fixed, you'll probably lose all of your archived data, but create a new station and see if that works going forward.
If not, UNINSTALL and then reinstall WeatherLink.
Let us know which of these steps worked, please.
johnd:
--- Quote from: dalecoy on September 07, 2017, 09:10:57 PM ---
If still not fixed, delete the files "DataSets.dat" & "DataLists.dat" (stop, delete, restart). [WeatherLink will re-create them on restart]
--- End quote ---
This is very likely all you need. Do this before trying anything else.
dalecoy:
--- Quote from: johnd on September 08, 2017, 04:56:19 AM ---
--- Quote from: dalecoy on September 07, 2017, 09:10:57 PM ---
If still not fixed, delete the files "DataSets.dat" & "DataLists.dat" (stop, delete, restart). [WeatherLink will re-create them on restart]
--- End quote ---
This is very likely all you need. Do this before trying anything else.
--- End quote ---
Thanks. Was the rest of the list that I posted "reasonable"?
And it will be interesting to get feedback from WxLover16.
johnd:
--- Quote from: dalecoy on September 08, 2017, 12:24:15 PM ---Thanks. Was the rest of the list that I posted "reasonable"?
--- End quote ---
Totally reasonable for troubleshooting issues with WL data files in general. But the datalists/datasets cause is the only one I've ever come across in practice that causes the very specific symptom of being able to see the datetime of each record, but not the rest of the data in the same record/line. That's not to say that other causes might be possible of course.
Certainly I'd agree with putting reinstalling WL at the bottom of the list - it rarely seems to do much good in established installations.
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version