Author Topic: WS2902C console will not show certain weather data  (Read 660 times)

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Offline Khurram

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WS2902C console will not show certain weather data
« on: May 24, 2023, 01:06:35 PM »
My 2902C console has stopped receiving some weather data from the sensor array a few days ago. Specifically, it does not show wind related data, uv and light related data. It does show outdoor temp + humidity, indoor temp + humidity and pressure data (I do not know about rain data as it has not rained in the last few days). I know that the sensor array is sending the data as I also have an Ecowitt GW1100 on my network and the Ecowitt app is showing all the data.

My console is connected properly to my wifi network and to the sensor array (the signal is mostly full bars). I have tried re-detecting the sensor array but it had no effect. I also tried resetting the console to factory defaults but it had no effect either.

Thanks

Offline Gyvate

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Re: WS2902C console will not show certain weather data
« Reply #1 on: May 24, 2023, 02:26:36 PM »
it's not the console you should reset - it's the array
two types of reset - to be done in sequence
1. soft reset: press the reset button of the array (see manaul) with a staple end for more than 5 seconds
if 1. doesn't bring the desired result
2. hard reset: remov the batteries, cover the solar panel tightly with black tape and wait until the LED stops blinking (can take up to 72 hours) - re-insert the batteries.
WS2350 1.6.7, GW1000(3) 1.7.7,WH2650 WiFi (2) 1.7.7 (test/backup), GW1100 2.3.1, GW2000(3) 3.1.1, HP2551 1.9.5,5.1.5;HP3500 1.7.2,WS3800 1.2.8, WN1910 1.2.3,WN1980 1.2.3;
Ecowitt WS90(2)1.3.5/1.4.0, WS80(2)1.2.5, WS68, WS69, WH40, WH31, WH31-EP, WN30, WN34L, WN35, WH32, WH32-EP, WH32B, WH57 [Lightning], WH41 [PM2.5], WH51, WH45, WH55
MeteobridgePro(2)[test,prod] 5.8 Mar 01 2024, 15185 - Blake-Larsen Sun Recorder - RPi4/weewx 4.8.0/4.10.2/CumulusMX 3283/Meteobridge RPi4B-2GB(3169)
Barani Meteoshield Pro, MetSpec Rad02 - Ecowitt 5763,34418;WU ISAARB3(WH4000SE),ISAARB22(HP2553), http://meshka.eu

Offline Khurram

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Re: WS2902C console will not show certain weather data
« Reply #2 on: May 24, 2023, 04:03:50 PM »
If its the array, then why is the ecowitt app showing all the data?

Offline Gyvate

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Re: WS2902C console will not show certain weather data
« Reply #3 on: May 24, 2023, 05:07:38 PM »
does the Ecowitt app/Ecowitt cloud dashboard show the data from the GW1100 device or from the WS-2902 device ?
Check which device is registered (maybe both) and from which you are reading via the Ecowitt app.
If from the WS-2902, that means that the console receives and posts the data to ecwitt.net.
Then the console would be defective not showing the data which it otherwise posts to the Ecowitt cloud.
And if a factory reset didn't change anything, it confirms the console display being broken.
WS2350 1.6.7, GW1000(3) 1.7.7,WH2650 WiFi (2) 1.7.7 (test/backup), GW1100 2.3.1, GW2000(3) 3.1.1, HP2551 1.9.5,5.1.5;HP3500 1.7.2,WS3800 1.2.8, WN1910 1.2.3,WN1980 1.2.3;
Ecowitt WS90(2)1.3.5/1.4.0, WS80(2)1.2.5, WS68, WS69, WH40, WH31, WH31-EP, WN30, WN34L, WN35, WH32, WH32-EP, WH32B, WH57 [Lightning], WH41 [PM2.5], WH51, WH45, WH55
MeteobridgePro(2)[test,prod] 5.8 Mar 01 2024, 15185 - Blake-Larsen Sun Recorder - RPi4/weewx 4.8.0/4.10.2/CumulusMX 3283/Meteobridge RPi4B-2GB(3169)
Barani Meteoshield Pro, MetSpec Rad02 - Ecowitt 5763,34418;WU ISAARB3(WH4000SE),ISAARB22(HP2553), http://meshka.eu

Offline Khurram

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Re: WS2902C console will not show certain weather data
« Reply #4 on: May 25, 2023, 01:52:22 AM »
The gw1100 gets its data from the same sensor array and sends it to the ecowitt app. I don't think its the sensor array.

If it is the console, then it is really perplexing that it is not showing 4 types of data and showing the other ones. I am attaching a picture showing the problem areas. Can I reflash the firmware on the console somehow?

Offline Gyvate

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Re: WS2902C console will not show certain weather data
« Reply #5 on: May 25, 2023, 02:37:33 AM »
the device firmware of this console is only factory provided - it cannot be changed by the user. Only the WLAN ("WiFi") transmissing portion, but this has nothing to do with the display. If the GW1100 receives all array values then the console also does - it's one packet of data. So, therefore it looks as if the console is faulty. If still on warranty, have it replaced.
Otherwise, I'm afraid, you will need a new console.

If you have an Android tablet, you could use it as a console display, having either the WS-2902 or the GW1100 console sending its data to the tablet. See https://www.wxforum.net/index.php?topic=39453

As it is a WS-2902 model, you must have purchased it (directly or indirectly) from Ambient. Ask their support for advice.

If they don't have a satisfactory advice or solution, you could also contact Ecowitt (support@ecowitt.com) and tell them that your GW1100 receives and displays everything (via the WS View app) but your WS-2902 console stopped displaying part of the values. Ask for their advice. They are the manufacturer. Ambent only rebrands and resells.
WS2350 1.6.7, GW1000(3) 1.7.7,WH2650 WiFi (2) 1.7.7 (test/backup), GW1100 2.3.1, GW2000(3) 3.1.1, HP2551 1.9.5,5.1.5;HP3500 1.7.2,WS3800 1.2.8, WN1910 1.2.3,WN1980 1.2.3;
Ecowitt WS90(2)1.3.5/1.4.0, WS80(2)1.2.5, WS68, WS69, WH40, WH31, WH31-EP, WN30, WN34L, WN35, WH32, WH32-EP, WH32B, WH57 [Lightning], WH41 [PM2.5], WH51, WH45, WH55
MeteobridgePro(2)[test,prod] 5.8 Mar 01 2024, 15185 - Blake-Larsen Sun Recorder - RPi4/weewx 4.8.0/4.10.2/CumulusMX 3283/Meteobridge RPi4B-2GB(3169)
Barani Meteoshield Pro, MetSpec Rad02 - Ecowitt 5763,34418;WU ISAARB3(WH4000SE),ISAARB22(HP2553), http://meshka.eu

Offline Khurram

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Re: WS2902C console will not show certain weather data
« Reply #6 on: May 25, 2023, 10:23:21 AM »
Thanks for the suggestions. I had already emailed ambient and after suggesting the various resetting procedures, they said that I should replace the console. This is the 2nd console from ambient that has gone bad in the last few years and I don't think its covered by warranty. I have now emailed ecowitt as well. Let's see what they say.

Thanks.

Offline kheller2

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Re: WS2902C console will not show certain weather data
« Reply #7 on: May 25, 2023, 03:08:51 PM »
Is the outdoor temp exactly matching the GW1100?
Ambient Consoles: WS-2000, WS-1900, WS-1200, WS-2902C, WS-3000-X3, WS-0900-IP(observerIP), WS-1001-WIFI
Ambient Arrays: WH65B
Ambient Sensors: WH31E(3), WH31B(2), WH32B, WH31SM(2), WH31PGW, AQIN, WH31LA(3)
Ambient Spares: WH24B(2), WH25B.
Ecowitt: HP2551BU, GW1000B(dead), GW1100B(2), GW2000B
Ecowitt Sensors: WH51, WN34BL, WN34(2), WH31, WH41, WH40

Offline Khurram

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Re: WS2902C console will not show certain weather data
« Reply #8 on: May 31, 2023, 09:08:25 AM »
Is the outdoor temp exactly matching the GW1100?

Sorry for the late reply. The console is not showing any data from the sensor array. Or more precisely, it is stuck at the last reading from a few days ago. I had ordered another ambient WS to install in a friend's location. I used that console and set it up in my LAN. Surprisingly, this console too does not show any external data even though the RF signal is at 4-5 bars. All this time, the GW1100 keeps on showing the external data as it changes over time (which I am assuming is the correct data). This means that either both the consoles are bad at receving/displaying RF signal or my sensor array is bad (from ambient's point of view).

Khurram

Offline Rover1822

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Re: WS2902C console will not show certain weather data
« Reply #9 on: May 31, 2023, 09:12:31 AM »
Is there any possibility that the GW1000 is picking up someone else's array?
Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline Khurram

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Re: WS2902C console will not show certain weather data
« Reply #10 on: May 31, 2023, 09:29:22 AM »
Is there any possibility that the GW1000 is picking up someone else's array?

I dont think so. Weather stations are very rare here. If I climb on top of my roof, I cannot see any array on the roof of the nearby houses.

Offline Khurram

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Re: WS2902C console will not show certain weather data
« Reply #11 on: June 04, 2023, 06:36:21 AM »
Mystery solved. Apparently the ambient console decided to pair with my friend's weather station sensor array (which was in my cabinet but had cells in them) one fine day while the gw1100 was still paired with my sensor array on the roof. To test Rover1822's suggestion, I removed the sensor array from the roof yesterday and put it in the cabinet after removing the cells. After its light went out, the gw1100 was searching for the sensor array but the ambient console still paired. Then I remembered the friend's weather station and checked the sensor array  #-o

Thanks to all who offered their help.