Author Topic: TOA Systems custom map not updated for two months  (Read 2878 times)

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Offline miraculon

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TOA Systems custom map not updated for two months
« on: June 13, 2018, 08:29:26 AM »
Since there are some T-storms rolling into the area, I was checking my various detectors as presented on my website. The Google Earth based stroke map (not on my site) is working fine on TOA Systems, but the custom map that they set up for me hasn't updated since April 13.



Here is the page where I display it: http://www.rogerscityweather.com/wxTOA.php

Anyone else having this same problem? I sent an email to Sandy.

Greg H.


Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

Offline WeatherHost

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Re: TOA Systems custom map not updated for two months
« Reply #1 on: June 13, 2018, 03:14:49 PM »
I don't remember the last time I looked at my map, but I don't think the area is that big.

There's a separate support contact also.

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Offline WeatherHost

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Re: TOA Systems custom map not updated for two months
« Reply #2 on: June 13, 2018, 03:18:17 PM »
When I try to go to the gif link they sent me, I get a 404 error.

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Offline miraculon

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Re: TOA Systems custom map not updated for two months
« Reply #3 on: June 16, 2018, 08:24:49 AM »
It looks like they fixed it.

Greg H.


Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

Offline miraculon

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Re: TOA Systems custom map not updated for two months
« Reply #4 on: April 29, 2021, 12:10:04 PM »
I know that this is an old thread, but this issue has happened again.

It is stuck on March 30 data. The Google Earth KML file is current.

My receiver module was unable to communicate with the USB port on the Raspberry Pi that I have out in the garage, but after restarting the TOA box it was working again. That was several days ago.

I sent an email to Sandy, but didn't hear anything back. Are any of you TOA Systems participants having this issue again? Is Sandy still the contact?

Greg H.


Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

Offline WeatherHost

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Re: TOA Systems custom map not updated for two months
« Reply #5 on: April 29, 2021, 03:35:54 PM »
I basically forgot all about it.  I see it in the garage once in a while, but just look past it as another box with blinky lights.  I don't remember the last time I logged in.  There is a tech support email though ....



http://toasystems.com/contact-us/


« Last Edit: April 29, 2021, 03:38:05 PM by WeatherHost »
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Offline miraculon

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Re: TOA Systems custom map not updated for two months
« Reply #6 on: April 29, 2021, 06:00:02 PM »
I basically forgot all about it.  I see it in the garage once in a while, but just look past it as another box with blinky lights.  I don't remember the last time I logged in.  There is a tech support email though ....



http://toasystems.com/contact-us/

I sent a new email to the support email address. I guess that we will see.

I left the Google Earth app running all afternoon and it is working fine. Just my custom one is stuck.

Greg H.


Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

Offline gus

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Re: TOA Systems custom map not updated for two months
« Reply #7 on: May 12, 2021, 09:24:49 PM »
After several emails to TOA Support and no answer, I unplugged the box. After being down for 16 days I received an email requesting that I reboot the box. Plugged the box in and replied that it had been rebooted. Ask if this was causing the gif file to not update and got this reply...

Gus,

Thank you for rebooting, your sensor is back up.

 No, the problem with the GIF is unrelated.

We upgraded the database servers at the end of March and the GIF generator doesn't work right now with this upgrade. It's something we're looking into, but I don't know when we'll be able to get it back up and going again.

Regards,
Laurie Brown
Office Manager/Host Relations

TOA Systems, Inc.                                           
770 North Drive, Suite A
Melbourne, FL 32934

http://toasystems.com/
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Offline miraculon

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Re: TOA Systems custom map not updated for two months
« Reply #8 on: May 13, 2021, 06:40:48 AM »
Thanks Gus, I am glad that you got a response from them.

At least we know what is going on now.

Greg H.



Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

Offline miraculon

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Re: TOA Systems custom map not updated for two months
« Reply #9 on: May 17, 2021, 04:17:55 PM »
Mine is working again. Not sure when they fixed it, since I haven't checked since the last post date of 5/13.



Greg H.


Blitzortung Stations #706 and #1682
CoCoRaHS: MI-PI-1
CWOP: CW4114 and KE8DAF-13
WU: KMIROGER7
Amateur Radio Callsign: KE8DAF

 

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