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Weather Related Organizations => PWSweather / AerisWeather / WeatherForYou => Topic started by: DaveOnFidalgo on June 07, 2020, 07:47:03 PM

Title: Does anyone know how to contact PWS Weather?
Post by: DaveOnFidalgo on June 07, 2020, 07:47:03 PM
I moved and created a new station at PWS Weather.  To delete the old one, you have to email them.  When I used the email form on their site to do this, the response was "There was a submission error," whatever that means.  They apparently don't have a Twitter account either.

Anybody?

Thanks.
Title: Re: Does anyone know how to contact PWS Weather?
Post by: Jasiu on June 07, 2020, 07:58:21 PM
Yup...

https://www.pwsweather.com/support (https://www.pwsweather.com/support)

Fill out the form. I've received replies fairly quickly.
Title: Re: Does anyone know how to contact PWS Weather?
Post by: DaveOnFidalgo on June 07, 2020, 08:00:44 PM
I' m sorry the email form doesn't work.  I thought I made that clear, but, perhaps not.
Title: Re: Does anyone know how to contact PWS Weather?
Post by: Jasiu on June 07, 2020, 09:04:31 PM
I was able to use it successfully twice on June 5. Maybe a browser compatibility issue? It worked for me on Firefox / MacOS.

Edit: If you can't get it to work, try support@aerisweather.com
Title: Re: Does anyone know how to contact PWS Weather?
Post by: DaveOnFidalgo on June 07, 2020, 09:11:04 PM
I am using Safari in macOS Catalina.  I tried again with only the message "Testing," and that worked.  So I composed another email with my issue, and that one also failed.  This time it said something about the Captcha, except there was no Captcha thingy on the page.

I then replied to the auto-response with my issue from my "testing" email, so we'll see if that gets through.
Title: Re: Does anyone know how to contact PWS Weather?
Post by: Jasiu on June 07, 2020, 09:15:23 PM
Oh yeah, I got that glitchy CAPTCHA thing once also. Not sure exactly how it tried to figure out if I'm a robot without input.

Hopefully they get back to you!
Title: Re: Does anyone know how to contact PWS Weather?
Post by: jimi on June 08, 2020, 06:23:12 AM
Direct email support@aerisweather.zendesk.com