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Weather Related Organizations => PWSweather / AerisWeather / WeatherForYou => Topic started by: DaveOnFidalgo on June 07, 2020, 07:47:03 PM
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I moved and created a new station at PWS Weather. To delete the old one, you have to email them. When I used the email form on their site to do this, the response was "There was a submission error," whatever that means. They apparently don't have a Twitter account either.
Anybody?
Thanks.
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Yup...
https://www.pwsweather.com/support (https://www.pwsweather.com/support)
Fill out the form. I've received replies fairly quickly.
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I' m sorry the email form doesn't work. I thought I made that clear, but, perhaps not.
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I was able to use it successfully twice on June 5. Maybe a browser compatibility issue? It worked for me on Firefox / MacOS.
Edit: If you can't get it to work, try support@aerisweather.com
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I am using Safari in macOS Catalina. I tried again with only the message "Testing," and that worked. So I composed another email with my issue, and that one also failed. This time it said something about the Captcha, except there was no Captcha thingy on the page.
I then replied to the auto-response with my issue from my "testing" email, so we'll see if that gets through.
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Oh yeah, I got that glitchy CAPTCHA thing once also. Not sure exactly how it tried to figure out if I'm a robot without input.
Hopefully they get back to you!
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Direct email support@aerisweather.zendesk.com