Author Topic: I am So Tired of WU and Wind Gusts (Read 18814 times)

Randall Kayfes · « **Reply #25 on:** January 03, 2013, 01:13:47 AM »

Here is the latest response from WU:

"We will work with Davis to see if we can track down the problem.

To help me collect data on this issue, could you send me your Weather LInk version number, as well as the other components in your setup (hardware, such as the WeatherLink IP, etc)?
Thank you,
William
Wunderground Support"

W3DRM · « **Reply #26 on:** January 03, 2013, 11:51:53 AM »

The following comments/suggestions are based on my believing that the members of this forum are more than willing to help any entity to improve their weather data collection and reporting...

You might want to let WU know that there are a lot of folks on this forum who would be happy to assist them in testing data feeds and/or new software. That would help them get to the bottom of the problem much more quickly and hopefully would give them the feeling that we are here to help them resolve the problem and not just to complain about issues.

IMHO, we should always work together to resolve issues and not bash someone just because they seem to non-responsive or uncaring. I'm not implying that is happening here but offering to help should always be our initial reaction to any problem that isn't getting resolved quickly.

dasman · « **Reply #27 on:** January 03, 2013, 12:23:58 PM »

I too have had the wind gust issues. Quite honestly I just decided to not pursue it. At this time I have VWS as my weather software (version 14.01 p49). My Weather link is version is 5.8.2 . CWOP gets the correct gust, or within 1-5mph 95% of the time. However WU is close only 70-80% of the time. I should note the issue with WU has existed for me for years. I have upgraded Weatherlink and VWS on Various occasions (over the past 4 years) and the results on wind gusts have always been the same.

I too would be interested in helping. As mentioned above, getting the results correct is all that matters.

Randall Kayfes · « **Reply #28 on:** January 03, 2013, 08:51:35 PM »

Quote from: W3DRM on January 03, 2013, 11:51:53 AM

The following comments/suggestions are based on my believing that the members of this forum are more than willing to help any entity to improve their weather data collection and reporting...

You might want to let WU know that there are a lot of folks on this forum who would be happy to assist them in testing data feeds and/or new software. That would help them get to the bottom of the problem much more quickly and hopefully would give them the feeling that we are here to help them resolve the problem and not just to complain about issues.

IMHO, we should always work together to resolve issues and not bash someone just because they seem to non-responsive or uncaring. I'm not implying that is happening here but offering to help should always be our initial reaction to any problem that isn't getting resolved quickly.

I am sorry you got the idea I was bashing WU. Here is an example of my very peaceful correspondence with WU William:

Dear William,
...Other members on the forum are checking their data and finding similar problems. We all anxiously await resolution. No of us are concerned with blame. We only want accurate data recording going forward.
Thank you for your time and consideration.
Randall

W3DRM · « **Reply #29 on:** January 03, 2013, 11:53:00 PM »

Quote from: kaymann on January 03, 2013, 08:51:35 PM

Quote from: W3DRM on January 03, 2013, 11:51:53 AM
The following comments/suggestions are based on my believing that the members of this forum are more than willing to help any entity to improve their weather data collection and reporting...

You might want to let WU know that there are a lot of folks on this forum who would be happy to assist them in testing data feeds and/or new software. That would help them get to the bottom of the problem much more quickly and hopefully would give them the feeling that we are here to help them resolve the problem and not just to complain about issues.

IMHO, we should always work together to resolve issues and not bash someone just because they seem to non-responsive or uncaring. I'm not implying that is happening here but offering to help should always be our initial reaction to any problem that isn't getting resolved quickly.

I am sorry you got the idea I was bashing WU. Here is an example of my very peaceful correspondence with WU William:

Dear William,
...Other members on the forum are checking their data and finding similar problems. We all anxiously await resolution. No of us are concerned with blame. We only want accurate data recording going forward.
Thank you for your time and consideration.
Randall

William,

My reply clearly stated "I'm not implying that is happening here". However, some of the other posts were getting close. All I was trying to do was to suggest that whenever we have problems we should be doing exactly what you have done in this case. Too often folks jump off the deep-end and make acusations about a situation before they research it and get some feedback. I too have had the same wind gust data problems with WU and am anxiously waiting to see what, if anything, they can do to resolve the issue. It's possible it is not something they are doing but the way we are sending them the data. Only time and some testing will get it resolved.

Thanks for taking the initiative to make the contact with WU and to persue the issue.

Randall Kayfes · « **Reply #30 on:** January 04, 2013, 12:54:20 AM »

Zero problems - glad we are all on the same page as far as using a carrot instead of the stick as quite frankly I love everything else about WU.
Also I think I am a little more than frustrated with myself for letting it go on for such a long time.
So I think I will stick with this until accurate data is achieved though the complexity of the problem does not point to quick resolution.

I do believe the problem is more prevalent than I initially imagined as the problem has persisted on my systems for many years:

Win XP, Win Vista, Win 7
WL 5.8, WL 5.9, WL 6.0
WU 1.0 DLL

Rest assured my discourse with WU will continue to be persistent but completely civil.

Randall

W3DRM · « **Reply #31 on:** January 04, 2013, 03:40:41 PM »

Oops, got your name wrong

- sorry 'bout that. I misread your quote...

I've had the problem with WU for years too so I agree, it's not something that has just cropped up.

BTW, your photos are absolutely gorgeous! Of course, New Mexico is such a beautiful State anyway.

morfeas2002 · « **Reply #32 on:** January 05, 2013, 10:15:58 AM »

Same issue here. For example WL records high gust 25.7 km/hr and WU records high gust 19.3 km/hr.

Randall Kayfes · « **Reply #33 on:** January 07, 2013, 10:33:11 PM »

And the latest,

"Hello,
I really appreciate the offer to help. We plan to work with Davis soon and hopefully we can work with them (and you) to resolve this.
Regards,
William
Wunderground Support"

I will continue to keep everybody up to date!

Randall Kayfes · « **Reply #34 on:** January 07, 2013, 10:35:30 PM »

Quote from: W3DRM on January 04, 2013, 03:40:41 PM

BTW, your photos are absolutely gorgeous! Of course, New Mexico is such a beautiful State anyway.

Yes Arizona is a very beautiful state (Though I do very much like New Mexico as well).

bigdog660 · « **Reply #35 on:** January 09, 2013, 10:45:55 PM »

I have a bit of a different problem. I pull data into VVP and run WL 6.0.2 and Weather Display 10.37R build 45. I let WD send real time data to WU, and the problem I'm having is my wind speed and wind gust are always exactly the same.

Please visit: http://classic.wunderground.com/weatherstation/WXDailyHistory.asp?ID=KTNKNOXV19&month=1&day=8&year=2013

Any idea how to fix this?

TIA,
Ron

BisbeeHouse · « **Reply #36 on:** January 12, 2013, 02:27:45 PM »

Quote from: kaymann on January 07, 2013, 10:33:11 PM

And the latest,

"Hello,
I really appreciate the offer to help. We plan to work with Davis soon and hopefully we can work with them (and you) to resolve this.
Regards,
William
Wunderground Support"

I will continue to keep everybody up to date!

Thanks for trying to get this fixed. I to have had this issue for 4 years. Tried everything I could think of but just gave up on WU Expansion Module working correctly. I also have had nothing but trouble trying to use the WU Real-time update mode. Does nothing but freeze up WeatherLink. Wish they could also do something about that.

Randall Kayfes · « **Reply #37 on:** January 13, 2013, 02:25:20 PM »

Fellow Arizonan - welcome to WXForum and yes we will keep plugging away at it...

bigdog660 · « **Reply #38 on:** January 25, 2013, 04:22:40 PM »

Quote from: bigdog660 on January 09, 2013, 10:45:55 PM

I have a bit of a different problem. I pull data into VVP and run WL 6.0.2 and Weather Display 10.37R build 45. I let WD send real time data to WU, and the problem I'm having is my wind speed and wind gust are always exactly the same.

Please visit: http://classic.wunderground.com/weatherstation/WXDailyHistory.asp?ID=KTNKNOXV19&month=1&day=8&year=2013

Any idea how to fix this?

TIA,
Ron

I have found the fix myself. Under the control panel in Weather Display, click Weather Underground. On the left side of the window that pops up, go down to where it says WunderGround Rapid Fire. Below the "Real time ON" button, make sure the the check box for "Swap gust/av speed" is NOT ticked.

I don't know if it came this way, or I accidentally clicked it, but once unmarked, wind and wind gust reports to the Weather Underground are not the same.

As for the problem you all are having with wind gusts being reported correctly to the Weather Underground, I have the same problem; WeatherLink shows a gust of 13 MPH at midnight, but WU shows only 8 or 9 MPH.

Weather Display · « **Reply #39 on:** January 26, 2013, 04:10:12 AM »

make sure to have ticked, max gust since last data send, in WD

bigdog660 · « **Reply #40 on:** January 29, 2013, 11:52:36 AM »

Quote from: Weather Display on January 26, 2013, 04:10:12 AM

make sure to have ticked, max gust since last data send, in WD

Thanks! That seems to help!

Randall Kayfes · « **Reply #41 on:** March 14, 2013, 09:37:45 AM »

Well I tried to send a tickler email to William at WU support and got the proverbial this account does not exist... so where to go now....

Randall Kayfes · « **Reply #42 on:** March 14, 2013, 11:54:25 PM »

I tried a through the web contact system and got this response:

Hello,
We have not yet found the cause for that problem. We have found that members using Davis hardware with Cumulus see better wind gust records than Davis with WeatherLink.
Regards,
William

BisbeeHouse · « **Reply #43 on:** March 17, 2013, 01:51:19 PM »

Quote from: kaymann on March 14, 2013, 11:54:25 PM

I tried a through the web contact system and got this response:

Hello,
We have not yet found the cause for that problem. We have found that members using Davis hardware with Cumulus see better wind gust records than Davis with WeatherLink.
Regards,
William

Randell, Thanks for not giving up. It seems if CWOP gets the correct gusts, then WU should be able to change how they pull the data. I am not ready to change software to Cumulus and lose 6 years of data. William seems to say we all should just give up and change our software instead of asking for their help. Disappointing!

PaulMy · « **Reply #44 on:** March 17, 2013, 02:52:52 PM »

But looks like he did say

Quote

We have not yet found the cause for that problem

Paul

Randall Kayfes · « **Reply #45 on:** March 17, 2013, 09:34:43 PM »

The unusual comment is they (Cumulus) see "better" indicating really that everyone has problems with WU.... I will continue to persevere to only question is when....

wuhu_software · « **Reply #46 on:** March 28, 2013, 05:29:23 AM »

I skimmed over the thread and may have missed what I believe to be the problem.

If you are using Rapid-fire with WU, not all of those records are saved. I am not sure what the criteria is for storing a new record and it seems to store the data every 3 minutes or so.

Your software will then need to maintain the gust value in order for it to be captured. The typical definition of "wind gust" for personal weather stations is the highest wind speed over a 10 minute period, either by using a single "wind speed" from the station or a combination of "wind speed" and "wind gust" reported by the console.

In WUHU I take the highest value of whichever is available (one or both) and retain that gust value for 10 minutes. In theory, no matter what scheme is used to store the records at WU, the gust value should be captured one way or another.

So this comes down to the software you are using and the way that gust is reported to WU.

If you can demonstrate that your software is sending your missing gust value for a period of 10 minutes (capturing the URLs sent, not local data in a database or chart), I will contact the guys over at WU myself to look in to it.

Thanks.

Randall Kayfes · « **Reply #47 on:** March 28, 2013, 09:24:41 PM »

Quote from: wuhu_software on March 28, 2013, 05:29:23 AM

I skimmed over the thread and may have missed what I believe to be the problem.

If you are using Rapid-fire with WU, not all of those records are saved. I am not sure what the criteria is for storing a new record and it seems to store the data every 3 minutes or so.

Your software will then need to maintain the gust value in order for it to be captured. The typical definition of "wind gust" for personal weather stations is the highest wind speed over a 10 minute period, either by using a single "wind speed" from the station or a combination of "wind speed" and "wind gust" reported by the console.

In WUHU I take the highest value of whichever is available (one or both) and retain that gust value for 10 minutes. In theory, no matter what scheme is used to store the records at WU, the gust value should be captured one way or another.

So this comes down to the software you are using and the way that gust is reported to WU.

If you can demonstrate that your software is sending your missing gust value for a period of 10 minutes (capturing the URLs sent, not local data in a database or chart), I will contact the guys over at WU myself to look in to it.

Thanks.

Thank you for the offer to assist we are using WL and it does not matter the version 5.### to 6.### or if Rapid fire is on or off. There are so many of us getting seriously under reported (mostly 20% under reported) wind data from WU. I personally will never trust any wind data from WU until this problem is solved.

Tell me how to capture the data and I will do it in a heart beat.

wuhu_software · « **Reply #48 on:** March 29, 2013, 10:24:45 AM »

You have to shop around for a URL monitoring too that watches all of your Internet traffic. I had something on my old machine that was nice.

Maybe someone else can chime in as to the best free software that is out there that fits the bill.

The one I recall started with a V but for the life of me I can not remember it.

Will look around.

Thanks.

LABob · « **Reply #49 on:** April 03, 2013, 04:51:36 PM »

For anyone who is technically able, Wireshark may be useful in this situation. Running Wireshark when the WeatherLink software fires an update to WU should prove a useful diagnostic tool. It will allow us to see what value is being sent to WU by the WeatherLink software.

News:

Author Topic: I am So Tired of WU and Wind Gusts (Read 18814 times)