Topic: 2902C Can not get the console to find WiFi

[Billd]

I am a newbie and soon to be an ex if I can not solve this issue quickly. I have a new Ambient 2902C unit that I can not get to find or connect to my WIFI. I have tried to follow the vague instructions with no luck, looked at You Tube videos with no luck, and on line again with no luck. Looking on line I found this group and I am asking for any help that you could possibly offer. After following the instructions, which do not seem to match up with what I see in the “awnet” it says I have connected to my WIFI, but the unit does not show up in the app, does not apparently link to the internet, and does not report. Can any one help, please?

[chief-david]

the first time I set up my 2090a I had to do it on an apple device it did not work my android.

[Billd]

Thanks for the info. Unfortunately I don’t have anything Android. I have all iOS. Quite honestly the darn thing should work or there should be a support arm for assistance. I will try that avenue tomorrow and if that doesn’t help I will return the product. I have no time for business that does not stand behind what they sell. Thank goodness for Amazon. I appreciate your time.

[Gyvate]

Thanks for the info. Unfortunately I don’t have anything Android. I have all iOS. Quite honestly the darn thing should work or there should be a support arm for assistance. I will try that avenue tomorrow and if that doesn’t help I will return the product. I have no time for business that does not stand behind what they sell. Thank goodness for Amazon. I appreciate your time.

Try using your smartphone in flight mode with only wifi on (1st switch on flight mode - then switch on wifi) - the mobile network can confuse the WSView app, or in your case the awnet app.
Also make sure your WiFi router/access point transmits only in the 2.4 GHz band for the time of "pairing" - can be switched on again afterwards once the connection has been established.
That can be a tricky thing and should be meanwhile mentioned somewhere in the (hopefully updated) manual.
It has nothing to do with Apple or Android - that's a (maybe for the user lucky) coincidence.

Sometimes you better don't choose your wifi network from a list but enter SSID and password manually (careful - the keys [passwords] tend to be case sensitive; also typos are easily made).

There is a quite complete description in the Ambient FAQ section - even though it says for Android, it will mainly also apply to iOS smartphones.
https://help.ambientweather.net/help/i-cannot-connect-my-ws-2902a-to-wifi/

If the pairing was successful, you should see an entry for your device in the device list. It should say something like AMBWeather-WIFIxxxx V4.2.9.

The version number may vary. If a newer version is available, an update offer will automatically appear once you click on the device list entry. After clicking on that entry you can then configure your weather networks.

Before you have done this (e.g. enter your station ID and key for Wunderground which needs to be created beforehand at the wunderground web site), no report will be visible. The same applies for the respective credentials for other weather networks offered in the WSView/awnet app (e.g. AmbientWeather, WeatherCloud, WOW).

For more details about the firmware, you can look up our post (page down a bit)
https://www.wxforum.net/index.php?topic=40730

[Billd]

Thank you so very much for taking the time to help me. After a day and one half of trying I guess I was not working/thinking like I should. With your direction all is good. Up and running and excited to learn and use this new tool. I appreciate your help very much. Have a great day.