WXforum.net
Weather Software => WeatherLink/weatherlink.com by Davis Instruments => Topic started by: MeteotempSB on September 23, 2021, 09:04:11 PM
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My station in the app updates data every 5 minutes, the "Live" data update does not work for me, Live mode only works for a minute when my station updates the data as I said before every 5 minutes, almost all stations That I control, I am seeing the same problem in the data update time, most of them are updating data every 5 minutes in the app, on the weatherlink.com website everything works fine.
I use Android and for a few days I have had this problem and as I said before, almost all the stations that I control in my app located near me have the same problem.
It works well for you?
Greetings
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I've been having problems since it came out. i use android too. Even today Live update isn't even working on an iphone. Even Galaxy tablet not working today. Status says their network is fine. Could be the internet today. I know Google and Cloudfare was having problems.
I've emailed tech and got nothing in return with all the problems with the app.
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Until about 10 days ago it worked fine for me, but since then the data of the app is updated more or less every 5 minutes, I use Weatherlink Live and I also have Airlink which is also having problems when updating data.
I would lean towards some kind of problem with their servers, the strange thing is that this problem seems to affect some users and not others.
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The app updates live for me, the only time it stops is when my screen closes for a while.
The main WL site, on the other hand, is not as quick, i think that's every minute perhaps?
I am on android, Note 20 Ultra 5g
https://youtu.be/Y8RNGH6bbAg
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Talked to Davis tech. They are having a problem on their end with the "live" to some WLL units.
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Any information on when the problem can be solved? I know they are working on it, but the problem has lasted for 2 weeks.
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The guy I talked to was a book reading tech. But he said a few days he was told. End of the week. Don't hold your breath! Have a beer instead.
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Talked to Davis tech. They are having a problem on their end with the "live" to some WLL units.
That does not make sense to me, the Davis backend plays no role in the live data, it is initiated by the app requesting live data from the WLL, and then the data comes direct from the WLL via a UDP multicast.
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If you search you will find other threads on here about the WL live app not receiving live data going back a year. I have found I can get live data working on my phone by starting a music streaming app (from my NAS). As long as that other app is running (it doesn't have to be streaming, just having done a search for and connected to the NAS) the Davis live data works, when I stop it the Davis app reverts to WL.com data. My conclusion is the Davis app is not working correctly, but I hold no hope of them fixing it anytime soon.
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Today a problem appears on the Weatherlink web status, apparently with Amazon's servers.
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They have been working on it for over 2 weeks and its something on there end yet.
Hello Todd, for the last approx 2 weeks, we have been getting reports similar to what you are reporting. We are looking in to this at this point and hope to have it resolved soon.
Sorry for the inconvenience.
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At the moment the days continue to pass and the problem continues in the app, the live data does not work in Live and the data is updated every 5 minutes approximately.
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ici aussi même problème en France, compte pro, et données en direct impossible à obtenir malgré plusieurs redémarrage du boitier :?
https://www.weatherlink.com/embeddablePage/show/1e92ac62583e4ad68c8f9b2d5e693e71/wide
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Hello, I mean the app, on the web the data does upload correctly and is updated minute by minute, but the live mode does not work in the app and the updates are every 5 or 6 minutes for about a month.
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Merci pour votre retour. Je confirme sur le web WeatherLink selon fonctionne bien, relevé par minute. Mais sur IOS et ANDROID les données ne sont pas en direct.
Il faut attendre un mois ? Est-ce exact ? Quel est le problème ?
Merci
Mathieu
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Davis is informed of the problem in the app, in theory they are still working on it, but the problem has already existed for about a month, I do not know exactly what the problem is, I only know that the app on my Android does not work correctly, nor the mode in live nor data updates that are every 5 or 6 minutes.
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Merci pour vos réponses. On va attendre… :?
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Si je met le boîtier en ethernet à ma Box, cela ne résoudra pas le problème.
Actuellement je suis en wifi.
Merci
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No, I have tried both with Wi-Fi and with Ethernet and the problem is the same, in addition all the stations that I have in the app of other owners, both Live and IP have the same problem, in the update hours there are differences with respect to the time current, most of them do not update minute by minute.
I also have the Airlink and this if it updates the data correctly minute by minute in the app.
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Ok merci beaucoup.
On va attendre la prochaine mise à jour en espérant que le problème soit réglé
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Bonjour à tous,
Il y a du nouveau concernant ce problème ? Avez vous reçu une mise à jour de la part de DAVIS ? En tout cas le problème persiste :???:
Merci
Bonne journée !!
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Hello, I do not have any new information, it has been about 5 weeks since the problem started and it still continues like this, I leave you an email from Davis to obtain information about the problem.
support@davisinstruments.com
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Bonjour,
Merci pour l’adresse, mail envoyé ce jour, on verra bien leur réponse.
Je vous ferai un retour [tup]
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Bonjour à tous,
Pas de nouvelles, ça commence à faire long, c’est dommage de ne pas avoir ses données en direct surtout pour un produit au top !! 🤨
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I have just opened the WLL app, for the 1st minute or so the data didn't move, and now its updating li.... oh wait, its stopped again lo/l that lasted about 30 seconds and perhaps why i thought it was working ok for me earlier in the thread.
I have reported other issues and neither have been resolved, i am not overly impressed, i bought the WLL over replacing the Envoy, i just didn't expect it to be buggy, not to mention issues with WD too but that's not Davis. I also see issues with Mobilize too and 1 really big one is that the rain amounts on the Web version does not match the app or WLL, I'm talking seriously off eg 19/9/21 we had 66.6mm, the Mobilize android app agrees, the web page however says 2.6mm. Thats how far out it is, yesterday was 6.6mm and the web page says 0.3mm now, how the dickens does it 0.3mm for a start what with the tip being in 0.2mm increments lol
Also the API has an issue when adding an adjusted year rain amount.
Well, they have a little under a year to resolve things, if not, i wont be renewing my subs, i was only really tempted for the Alexa side of things anyway and even that is pants, i don't want to hear a summary, i just want the temp most of the time and there's only a few data points , i would like soil added too and extra temps.
Sorry, I'm rambling, i m just not happy with my £220 purchase + the yearly sub amount, its far from money well spent!
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Bonjour à tous,
Mail envoyé au support de DAVIS, et pas plus d'infos, rencontrez-vous aussi ce problème ? ou suis-je le seul ?
Avez vous trouver une solution ...
Merci à tous,
Mathieu
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We continue without news, Davis is aware of the problem and according to them they are working to solve it, but 2 months have passed and we continue the same.
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I can't believe others are not having problems!!??? Is it only certain WLL units?? I see weird things happen on the app these days. I just figure out why a company can not get this fixed. If they don't know, get someone who does. When I have to fix machines that go down, I have to know who to figure the problem if never happened before and get it back running correctly asap.
People are paying subscriptions here for the data to flow the way advertised and its not working correctly. I email what I observe in the android app to try and maybe pointed in the right direction for a fix. I don't know why companies needs a product that is to work on our inside network to got out to their servers?? Sengled LED light bulbs just went thru this with a 2 day outage!! Give us the ability to just be able to see OUR data on OUR network ONLY and not out somewhere to track us and whatever you use OUR data for...... If our data has to go out to Davis servers, then we should be able to see OUR data LIVE on anyones wifi or cell network then. IF you servers can't handle the data know by using the LIVE information, then stop using google servers. I just wish I understood this network stuff.
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MeteotempSB, I'm not holding my breath but to my surprise the "LIVE" on my phone is working. I do see that wind does not show the decimal number anymore which I saw was causing one of my issues I saw. If it would go to say 4.3 mph, it would lock up. Currently all wind readings only show 4.0, 5.0 no tenths anymore but it has been working as of 5 minutes ago. I did see a 3.2 mph show up and thought it locked up but then started going again right away. I didn't get to try my tablet yet to see if its working correctly on there yet.
The all time records at the bottom show up and disappear yet. Still a bug there.
You better try it before it stops working again!!
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Hello, from today it also works correctly on my mobile phone, we will see how long it lasts.
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Bonjour à tous,
Je confirme, j'ai l'impression que sur IOS et ANDROID app, le problème a été résolu. Les données météo et notamment du vent remontent en direct !
A voir dans le temps ...
Bonne journée,
Mathieu
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I've not experienced any problem at all with the iOS app nor seen anything substantive reported. The issue was specifically with the Android app AFAIAA.
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Now the only problem that I see in the Android app is in the Rain Storm / Last Storm section, in Live mode the value of the last storm does not appear, if it works correctly when it rains with the value of the current storm, but when I I connect via wifi to the router where Weatherlink Live is also connected, this problem appears, do you have the same problem? If last storm works when we connect via 4g or to another wifi different from the one to which weatherlink live is connected.
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It is working both on the local and remote networks for me - though I had an app update today that seems to have fixed a few things.