Weather Software > GRLevel X Software

GRLevel 3 - Stopped connecting to any radar sites on the 5th of Feb 2019

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BrianLehan:
Hello - I'm running version 2.71 and sometime on the 5th it stopped connecting.
I thought it was just an outage, have had them before with both New York and Boston stations but usually there is a message detailing the outage. I get nothing, just a countdown to next attempt within the software.

I was never able to get the support forum on there website to give me a password. So looking here for any guidance. I emailed the Admin at their site but no response yet. I ran the obvious tests and checks. See internet connection test below. I am unable to select any site in the USA and get images from it, while any site I tried at NWS works just fine so it has to be in the GRLevelx software settings someplace.

Thanks in advance
Brian

Test beginning
UserAgent = 'GRLevel3/2.71 (Windows/5.1)'
=====================================
Calling InternetGetConnectedStateEx:
  dwFlags = 0x0012
            INTERNET_CONNECTION_LAN
            INTERNET_RAS_INSTALLED

  szConnection = 'LAN Connection'
==================================
TestFullGet:
*** InternetOpenURL() failed!
*** GetLastError() = 0x00002F7D

=====================
Test completed

WeatherHost:
They're showing an update to v2.80 if you use the updater on their site.  Appears to be another case of NWS abandoning common sense and closing down 'non-secure' access; changing to ' httpS: ' access only.

.

AWL:
This might help: Weather-Watch

Doug

BrianLehan:
Where did you find an updater? I could only find the download link to 2.80 but it actually reinstalled 2.71 for me. The website is the worst one I have ever seen. http://www.grlevelx.com/

Can you paste the link you have to an updater?

Brian

sacreyweather:

--- Quote from: BrianLehan on February 13, 2019, 08:06:17 PM ---Where did you find an updater? I could only find the download link to 2.80 but it actually reinstalled 2.71 for me. The website is the worst one I have ever seen. http://www.grlevelx.com/

Can you paste the link you have to an updater?

Brian

--- End quote ---

UserAgent = 'GRLevel3/2.71 (Windows/5.1)'

Based on the above UserAgent, you are using Windows XP. You will need to upgrade to at least Windows 7 for GR3 to continue to work. You may be able to use an Allisonhouse subscription, although I am not sure about that working under Windows XP, either.

I have a Windows 7 machine running version 2.80 without any issues, both using the default radar data and using Allisonhouse.

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