WXforum.net

Weather Station Hardware => Weather Web Cams => Bloomsky Sky Camera+sensors => Topic started by: dfisherows on June 10, 2022, 07:22:46 PM

Title: BloomSky current status
Post by: dfisherows on June 10, 2022, 07:22:46 PM
My BloomSky has worked since putting it up over 4 years ago.  My question does anyone know if they are still in business?  The reason I ask is they do not answer support emails, my timelapses are no longer done and as far as I can tell no one else's either and the stations I have favorites are gone.
Anybody got a clue for me?
Title: Re: BloomSky current status
Post by: wxmanmhd on June 11, 2022, 09:40:37 PM
Same thing here on my BloomSky.  My picture has not updated for two days, I also sent email to support with no answer. Think it’s time for mine to go into garbage. Wish I could download the camera data direct to my computer.
Title: Re: BloomSky current status
Post by: DeepdaleFarm on June 13, 2022, 10:13:15 AM
I think Bloomsky have gone bust or at least ceased trading, and therefore much of their services have been switched off.  Unfortunately there doesn't seem to be any clear information from them on their Facebook or Website.  Great shame.  If anyone has a way to access the latest image that would be amazing.  My app is updating its image, but I can't find a way to access that image.
Title: Re: BloomSky current status
Post by: PaulMy on June 13, 2022, 11:01:53 AM

My App data and image seem to be out of date.

No images on BloomSky Data Portal (https://dashboard.bloomsky.com/user#api) but text and graph is up to 06/09/2022 10:15 pm so stopped after Thursday and Map View seems to be the same BloomSky | Komoka, CA - Realtime weather and picture with daily timelapse! (https://map.bloomsky.com/weather-stations/gqBxp6apnJSnoJim) 


Enjoy,
Paul


Title: Re: BloomSky current status
Post by: dfisherows on June 13, 2022, 11:10:34 AM
Is your BloomSky time right?  Mine is an hour behind.  It's like they never updated after the change in  spring.
Title: Re: BloomSky current status
Post by: PaulMy on June 13, 2022, 12:03:32 PM
@dfisherows
In the App I think the image is from another day and in the weather table it looks like an hour behind but then several minutes late.
On bloomsky.com I'd say nothing has updated since last week.


It has been a nice toy for over 6 years now, and zilch maintenance (except rubbing the camera sensor in the winter to remove the ice or snow).


Enjoy,
Paul
Title: Re: BloomSky current status
Post by: Daali on June 22, 2022, 06:37:47 PM
can anyone log into the dashboard from a computer anymore or have they gone strictly mobile.  I just tried and got failing creds (which I know is not the case since I can log out/in on mobile).

My images and timelapses have started failing uploads to the server but the temp is still feeding.
Title: Re: BloomSky current status
Post by: mkutche on June 25, 2022, 11:59:41 AM
Quote from: Daali on June 22, 2022, 06:37:47 PM
can anyone log into the dashboard from a computer anymore or have they gone strictly mobile.  I just tried and got failing creds (which I know is not the case since I can log out/in on mobile).

My images and timelapses have started failing uploads to the server but the temp is still feeding.

same thing im gettin too :(
Title: Re: BloomSky current status
Post by: PaulMy on June 25, 2022, 01:13:04 PM
Ditto...
Get
Quote
Oops!! We could not find a BloomSky account using the provided credentials
and my sign-in has never changed.

Enjoy,
Paul
Title: Re: BloomSky current status
Post by: mkutche on July 17, 2022, 12:14:45 PM
I took mine down and put it in the garage hoping to see or hear bloomsky is back up .. but now I'm looking into getting a NestCam one day.
Title: Re: BloomSky current status
Post by: Daali on July 17, 2022, 03:49:44 PM
The hardware is fine.  I'm hoping someone smart in the community can reverse engineer the payload so we can spoof the servers and keep the hardware/data flowing.
Title: Re: BloomSky current status
Post by: VaJim on August 01, 2022, 03:11:41 PM
same here

Did get the app to do a reconnect (or so it says)....but the pic never updates...sad
Title: Re: BloomSky current status
Post by: davidefa on August 02, 2022, 09:11:07 AM
I think someone already did something that may be helpful:
https://github.com/slowmotionprojects/icestupa/tree/master/bloomsky_offline_hack
https://www.andrewmohawk.com/2020/01/28/picking-apart-an-iot-camera-bloomsky/
Title: Re: BloomSky current status
Post by: VaJim on August 05, 2022, 11:23:30 AM
It looks like my Bloomsky is connected (as least the app said so when I did the reconnect) as the temp is still showing (correct?) on my app.  It's the pic that has stopped updating.
Title: Re: BloomSky current status
Post by: PaulMy on August 05, 2022, 12:43:09 PM
A few minutes ago I was able to see a number of stations on the App map, including mine (have to zoom in to get it to show).  And looks like the data is updated (was at 11:24 am and updating to 11:28 however that is an hour behind our EST).  Clicking on it says OFFLINE and the images are old.

Can't sign in to my account Dashboard
Quote
Oops!! We could not find a BloomSky account using the provided credentials
If you see this from a Facebook login,
you may need to change your privacy
settings in Facebook.

A couple of weeks ago I found info on the Chinese firm that has taken it over.  I sent them an inquiry but haven't received a reply.


Enjoy,
Paul
Title: Re: BloomSky current status
Post by: mkutche on September 17, 2022, 10:10:04 AM
Quote from: PaulMy on August 05, 2022, 12:43:09 PM
A few minutes ago I was able to see a number of stations on the App map, including mine (have to zoom in to get it to show).  And looks like the data is updated (was at 11:24 am and updating to 11:28 however that is an hour behind our EST).  Clicking on it says OFFLINE and the images are old.

Can't sign in to my account Dashboard
Quote
Oops!! We could not find a BloomSky account using the provided credentials
If you see this from a Facebook login,
you may need to change your privacy
settings in Facebook.

A couple of weeks ago I found info on the Chinese firm that has taken it over.  I sent them an inquiry but haven't received a reply.


Enjoy,
Paul

any update on this?
Title: Re: BloomSky current status
Post by: PaulMy on September 17, 2022, 11:47:21 AM
No reply at all.
However there appears to be some changes on BloomSky - The Story of Your Sky | Home (https://www.bloomsky.com/) site which has
An[/color] (https://www.bloomsky.com/static/img/business-icon/idgicon-hover.png) (http://www.idgcapital.com/)[/font] Portfolio Company[/font][/size]
including a link to portfolio | IDG Capital (https://en.idgcapital.com/portfolio) and which shows Bloomsky as one of their products. 

Maybe coming back?

Enjoy,
Paul
Title: Re: BloomSky current status
Post by: PaulMy on December 28, 2022, 01:39:35 PM

I had found https://www.kantiantech.com/aboutus and sent an email to support@kantiantech.com
Quote
From: @komokaweather.com
Date: 7/25/2022 22:55
To: support@kantiantech.com<support@kantiantech.com>
Subject: Bloomsky

Hi,
I have been a Bloomsky user since February 2016  https://map.bloomsky.com/weather-stations/gqBxp6apnJSnoJim  and my device has continued without interruption until recently.  I can no longer sign in to my Bloomsky account BloomSky Portal Login.  Will this be restored to full capability?
Thank you,
KomokaWeather
And received the following reply
Quote
Bloomsky
support support@kantiantech.com
Wed 10/26/2022 2:52 AM

Hello Paul,
I am sorry but we are not able to answer BloomSky queries. Kantian Tech is only cooperating with BloomSky in its Chinese businesses. We buy SKY and STORM sets from BloomSky and sell them to government and organisations in China. We are ready to answer any questions you may have for devices installed inside the territory of China. But if you are using the devices in countries other than China, please contact the BloomSky support team (support@bloomsky.com) instead.
Yiran
Kantian Tech
support@kantiantech.com

My one Bloomsky still sits on the fence and shows on my WiFi as an offline device, and the other in the surplus bin.

Enjoy,
Paul

Title: Re: BloomSky current status
Post by: mkutche on December 29, 2022, 12:49:59 AM
That stinks and mine still sits out in the garage hoping it comes back but I doubt it
Title: Re: BloomSky current status
Post by: Aardvark on December 29, 2022, 01:38:52 PM
for a while they were using the Amazon servers.  Maybe they can help.  I doubt it but it is worth the try.

I got rid of my camera long ago, it had issues, Bloomsky refused to offer suggestions.  I thought if I used it as a T-ball target, but just tossed it away