Weather Station Hardware > Davis Instruments Weather Stations

Restore Online mode on 6313 console after going "offline".

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miraculon:
My uploads stopped earlier this morning. I had the maybe not so bright idea of going "offline", with the hope of restoring things by going back online with uploads to weatherlink.com.

When I went offline, there doesn't appear to be any way to get it back online again. I expected an "online" button about where the "offline" one was, but no luck there.

Anyone have an idea on this? I have a WLL doing uploads, so this isn't critically important, but it would be nice to know.

Thanks,

Greg H.

mongo:
only thing I found from https://www.manula.com/manuals/pws/davis-kb/1/en/topic/general-please-read
What is much less obvious is how to change the mode back to online again if the console has been set offline for a period. Davis say that the easiest way is to request an action that can only be completed if you are online and the console will then prompt you to log in again. It isn’t clear whether or not a more obvious button or menu option might be added in future.

So, for example, go to the Home screen and hit the tab for 7-day data. If the console is not actively uploading to weatherlink.com then this will bring up the log-in screen to re-establish the uploads to weatherlink.com. Unfortunately the console does not currently seem to remember the log-in and password if these were previously set up and so these details will need to be re-entered. But once the uploads are flowing again then the past history while the console was offline will be uploaded as well, though this process may well take some substantial time, especially if the console has been offline for an extended period. Of course, it is always a good idea to check with the Weatherlink phone or browser apps that data has started to be uploaded again.

miraculon:

--- Quote from: mongo on March 25, 2023, 11:25:11 AM ---only thing I found from https://www.manula.com/manuals/pws/davis-kb/1/en/topic/general-please-read
What is much less obvious is how to change the mode back to online again if the console has been set offline for a period. Davis say that the easiest way is to request an action that can only be completed if you are online and the console will then prompt you to log in again. It isnít clear whether or not a more obvious button or menu option might be added in future.

So, for example, go to the Home screen and hit the tab for 7-day data. If the console is not actively uploading to weatherlink.com then this will bring up the log-in screen to re-establish the uploads to weatherlink.com. Unfortunately the console does not currently seem to remember the log-in and password if these were previously set up and so these details will need to be re-entered. But once the uploads are flowing again then the past history while the console was offline will be uploaded as well, though this process may well take some substantial time, especially if the console has been offline for an extended period. Of course, it is always a good idea to check with the Weatherlink phone or browser apps that data has started to be uploaded again.

--- End quote ---

Thanks, Mongo.

I did just that and I got the "offline" button back. I'll have to monitor it for a while to see if the data shows up again.

I'll update this if it does.

UPDATE: no data appearing on Android app or PC bulletin..

Greg H.

mongo:
just send a email to Davis Tech explaining issues. That's probably what its going to take to find all the bugs so they can work on them. Be patient. It is a good looking screen in my opinion.

johnd:

--- Quote from: miraculon on March 25, 2023, 02:38:06 PM ---I did just that and I got the "offline" button back. I'll have to monitor it for a while to see if the data shows up again.

I'll update this if it does.

UPDATE: no data appearing on Android app or PC bulletin..

--- End quote ---

When you hit eg the 7-day tab on the summary/forecast screen and follow through to re-enter your wl.com username & pw then you must hit a Save button at some point in the process, otherwise the uploads won't be reinstated IIRC. Davis are aware of this general issue and it should be fixed in a firmware update in 3-4 weeks' time. In the meantime it's probably best not to play around with going offline (in the sense of experimenting I mean). Hitting eg the 7-day button is just a temporary workaround to force the updated configuration to be saved.

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