Hello everyone! Some of you probably know me from various AcuRite product beta and field tests; my name is Victoria, and I am a Product Manager at AcuRite.
I'm glad to come forward to say we have recognized the issue in some Atlas devices where lightning interference, and potentially false lightning readings, are occurring when the device is exposed to sunlight. We have identified a root cause, as well a resolution.
We would like to resolve this for any customers impacted, so please chat with our Support team on AcuRite.com if you are experiencing lightning interference during the daytime. As of today, our team has an updated action plan in hand to help you get this resolved, and quickly.
I am extremely grateful for the interest and input you all put into these discussions. As part of the investigation, these discussions assisted in pinpointing the behavior, allow us to more quickly replicate the problem and identify a root cause.