Don't feel too bad. I had delivery problems with UPS too and I'm about 200 miles away for Bloomsky headquarters!
On Friday I received an email from UPS saying my package would be delivered on Monday (really? Monday is a US holiday). Then early Monday morning, I received a notice that the package been delivered on Sunday (no package could be found around the property). Late Monday evening, I received another email saying there was a problem and my delivery was being rescheduled. Tuesday came and my new Bloomsky arrived!
I'm now up and running...