email received 4/27/2024
Dear Rainwise Customer,
We are dedicated to continuously improving your experience. We are pleased to inform you of an upcoming enhancement to our service. We will be transitioning from Rainwise.net to the Ambient Weather Network (AWN), a move designed to offer you a more robust and feature-rich platform for viewing and managing your weather station data.
What's New?
The Ambient Weather Network introduces several exciting features to enrich your interaction with weather data:
• Multi-Station Map: View data from multiple stations on a single screen.
• Color-Coded Map Icons: Enjoy improved visual clarity with color-coded displays.
• Frequent Data Updates: Receive updates every 5 minutes for the most current weather information.
• Extended Weather Forecasting: Access detailed weather forecasts to plan better.
• Enhanced Alerts: Get notifications through the app and email alerts.
• Customizable Graphs: Personalize your data display with customizable graphs (coming soon).
Important Information & Changes
Live & Historical Data is Available Now on AWN
Once you register an account on AWN and link your station using its MAC address, you will gain access to both live data and up to one year of historical data.
Login Information
Your email login will remain the same, but we recommend resetting your password for enhanced security.
Alert Notification Setup
You will need to configure your alerts on AWN, as previous settings from Rainwise.net will not be transferred.
Alert Notification Distribution List Changes
Previously on Rainwise.net, users could set up alert distribution lists from one main account. However, AWN requires each user to create an individual account to set up alerts for their chosen public station.
This service is provided at no additional cost. There is no limit to the number of users who can set up alerts. Each account is allocated 10 text alerts per day, which applies to the account as a whole, not per weather station. This means you may receive more alerts overall for the same station under this new system.
Transition Timeline
This update will fully take effect in August 2024, but we encourage you to register on AWN now to start enjoying these new features.
We are here to support you through this transition and will keep you informed with regular updates. If you have any questions or need assistance, please do not hesitate to contact us.
View the online dashboard AmbientWeather.net.
Thank you for choosing us as your trusted partner in weather monitoring.
Please reply to this email with questions about this notice and we will respond.
Thank you,
Customer Service Support Team
Rainwise Weather Stations
