I'm curious about a couple of things here:
1. What form would that "solution" have? Would it be hardware? Software? Or...
2. If a hardware solution, then would this be "send your ISS in for replacement"? Or optionally "do it yourself"?
3. What production lots of VP2s would be involved? That is, would it be available for all ages of VP2? Cabled in addition to wireless? Etc.
4. What would be the estimated cost?
5. How many units would you expect Davis to sell?
My thoughts are:
1. If it's a hardware problem, as is my understanding, then a hardware solution would be preferable. If it's a software problem a software solution would be preferable. If it's a hardware fix that also requires a software update, then both.
2. Yes, sending it in or optionally fixing it yourself if feasible. Sounds good to me.
3. The production lots that are affected. At the least those whose owners complain and have units that are under warranty. More depending on how far Davis feels it is worth it to them to please their existing customers.
4. It is Davis that needs to come up with an acceptable solution and to determine the cost of that solution, not the consumer experiencing the problem.
5. Also not a concern for the consumer who is looking for a solution. How many sales might Davis lose because of the problem, whether rectified or unaddressed?
I'm actually not affected by the problem, but these questions strike me as strange as the answers should be self-evident, so I assume you're trying to prove some kind of point; like it's not worth it for Davis to address and rectify the problem. If so, maybe you're right, but that doesn't mean you should throw design or manufacturing flaws back in the face of the affected consumers. So why not just come out and make your point? Especially as the one you addressed your questions to had acknowledged that those who are aware of and bothered by the problem may not be enough for Davis to address (see reply # 1325).