Author Topic: Possible failing GW1100  (Read 1814 times)

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Offline broadstairs

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Possible failing GW1100
« on: April 23, 2022, 10:46:41 AM »
I've been having problems with my GW1100 for some days with strange issues and it not responding and I just caught it misbehaving on Weather Display. It had the wifi light flashing which should indicate not connected however I could ping it no problem so the network thinks it is there but the only way to recover it was a power cycle. So is my GW1100 defective or heading that way or is there a strange f/w issue?

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Online Jiveborn

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Re: Possible failing GW1100
« Reply #1 on: April 23, 2022, 12:01:04 PM »
Hi Stuart!

I've had problems similar to the ones you describe a few weeks ago. Now I have a solution that has worked rock solid for several weeks. I started a guest network with only 2.4GHz for my GW1100. Then I let the GW1100 feed my WeatherDisplay via the API at Ecowitt. I do not know if it has anything to do with your problems but, it has worked without interruption for me for a long time now. My GW1100 is updated with the latest firmware.

Best regards Jan.

Online Rover1822

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Re: Possible failing GW1100
« Reply #2 on: April 23, 2022, 12:05:04 PM »
Hi Jan,

In your case the 2.4 GHz was probably the answer. The downside potentially for some in using a guest network to do that is if they are using anything on the main LAN to connect to or receive from the device. I mean have to either switch networks or connect to both (if possible) .

Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline broadstairs

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Re: Possible failing GW1100
« Reply #3 on: April 23, 2022, 12:52:35 PM »
Well I think it is the GW1100. The manual says if the wi-fi light is flashing it is not connected but I can ping the device and get a response so it IS connected but it is not responding which means the f/w is hung up. Brian has done some work on reconnecting the crongw1000 program which I can see trying but getting connection refused.

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Offline broadstairs

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Re: Possible failing GW1100
« Reply #4 on: April 26, 2022, 05:35:44 AM »
I've just had anther issue with my GW1100 in that CumulusMX is gathering data just fine but custom server data is not being sent and the HTTP access is being refused and my own PHP script to get data gets nothing back . WSView+ sees the device but will not connect to it either. The custom server data has just started again intermittently and the HTTP access has come back for now. Updates to Ecowitt seem to have the odd gap where one 5 minute update on the graph is missing every now and then.

This seems like a bug in the F/W to me as it should not hang like this.

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Offline broadstairs

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Re: Possible failing GW1100
« Reply #5 on: May 20, 2022, 11:06:31 AM »
Last night I had a similar issue again with my GW1100.  Some time ago I switched my WD to use the GW1000 and my CMX to the GW1100. Now WD is working flawlessly on wifi.  Each day I connect a Linux install of CMX to the GW1100 alongside the W7 CMX install accessing Linux is my testing system. Last night the W7 CMX stopped gathering data and couldn't reconnect also the GW1100 stopped sending to Ecowitt and the custom server sending stopped, the wifi light was flashing. However the Linux CMX install continued to gather data perfectly. Also no issue with WD on the GW1000 so there was no issue with wifi. The only way to recover was a power cycle of the GW1100 and so far its been OK.

I have raised this with Ecowitt again to see if they will investigate this time, previously they said it was a wifi  issue which is rubbish!

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Offline mcrossley

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Re: Possible failing GW1100
« Reply #6 on: May 20, 2022, 11:14:23 AM »
Sounds like if software has an established connection it continues working and new connections/reconnects are failing.

It could be you are just overloading the gateways with too many requests? They have limited CPU available.

Also if you are using WD or CMX or xxx to get data from the gateway, then I'd let that software do your other uploads like WU, again it just takes a bit of load off the gateway itself.
Mark

Offline broadstairs

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Re: Possible failing GW1100
« Reply #7 on: May 20, 2022, 11:22:14 AM »
In some ways I agree but Ecowitt make no suggestions as to how much these gateways can cope with! When this happened the W7 system got an error because the gateway disconnected but the same thing didn't happen to the Linux one it connected in the  morning and stayed connected till I power cycled it.

Also I was very annoyed with the Ecowitt response previously as it showed they do not really understand networking  IMHO.

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Online Rover1822

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Re: Possible failing GW1100
« Reply #8 on: May 20, 2022, 11:59:34 AM »
With all the connections you are making, you may not be able to resolve your issues until you get a GW2000.
I really don't think the developers of the GW1000/1100 expected that many people to push the unit to the limit, HAH!, they were wrong.


Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline broadstairs

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Re: Possible failing GW1100
« Reply #9 on: June 13, 2022, 06:23:31 AM »
I have had another occurrence this morning where the GW1100 appears not to be contactable from CumulusMX with the wifi light flashing, again I could ping it but CMX could not get in contact. A POR fixed it as before. Now nothing else on my lan is failing including the GW1000. I now have the GW1100 being used only by CMX, one customer server output and sending to Ecowitt so that should in no way overload it. I'm quite convinced this is either a defective GW1100 or there is a f/w issue. I have contacted Ecowitt support again to see if they com up with any sensible suggestions (apart from the one last time which included a new router!).

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Offline Gemini

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Re: Possible failing GW1100
« Reply #10 on: August 17, 2022, 10:54:32 AM »
I have had another occurrence this morning where the GW1100 appears not to be contactable from CumulusMX with the wifi light flashing, again I could ping it but CMX could not get in contact. A POR fixed it as before. Now nothing else on my lan is failing including the GW1000. I now have the GW1100 being used only by CMX, one customer server output and sending to Ecowitt so that should in no way overload it. I'm quite convinced this is either a defective GW1100 or there is a f/w issue. I have contacted Ecowitt support again to see if they com up with any sensible suggestions (apart from the one last time which included a new router!).

Stuart

Any news? I'm having the same problem.. my GW1100A just randomly stops responding calling it from the web interface, even if it's still connected to the wifi network. Sometimes Cumulus MX still works, even with the web interface not responding,  but not trasmitting to Ecowitt.net. Sometimes even Cumulus MX lose connection to the gateway. A router reboot solves the problem, until the next hang..

Static IP and mac binding on the router, only 2.4ghz network, with and without usb cable extension, tried multiple power adaptors. Nothing, it will happen again

Offline broadstairs

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Re: Possible failing GW1100
« Reply #11 on: August 17, 2022, 12:31:24 PM »
It has not played up now for some weeks, I had some of my own code accessing it and I cleaned that up to ensure no sockets were left open and since then it has behaved OK. So unless you have some other code accessing it I suspect you may have a different issue.

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

Offline Gyvate

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Re: Possible failing GW1100
« Reply #12 on: August 17, 2022, 02:00:54 PM »
Any news? I'm having the same problem.. my GW1100A just randomly stops responding calling it from the web interface, even if it's still connected to the wifi network. Sometimes Cumulus MX still works, even with the web interface not responding,  but not trasmitting to Ecowitt.net. Sometimes even Cumulus MX lose connection to the gateway. A router reboot solves the problem, until the next hang..

Static IP and mac binding on the router, only 2.4ghz network, with and without usb cable extension, tried multiple power adaptors. Nothing, it will happen again
that looks very much like a local network infrastructure issue to me - possibly the router. If the router reboot solves the issue - even for some time only - why should then the GW1100 be responsible ?
And not posting to ecowitt.net but to CMX means to me that traffic in the local network works but internet traffic doesn't work.
Again a possible router (cache and or DNS) issue. Your browser cache may also play a role.
If you don't have a simple local network but e.g. several WLAN access points and/or some Mesh setup, these are other possible causes of failure, especially when the same SSID is used across the whole (W)LAN or for both 2.4 and 5 GHz networks.
WS2350 1.6.7, GW1000(3) 1.7.7,WH2650 WiFi (2) 1.7.7 (test/backup), GW1100 2.3.1, GW2000(3) 3.1.1, HP2551 1.9.5,5.1.5;HP3500 1.7.2,WS3800 1.2.8, WN1910 1.2.3,WN1980 1.2.3;
Ecowitt WS90(2)1.3.5/1.4.0, WS80(2)1.2.5, WS68, WS69, WH40, WH31, WH31-EP, WN30, WN34L, WN35, WH32, WH32-EP, WH32B, WH57 [Lightning], WH41 [PM2.5], WH51, WH45, WH55
MeteobridgePro(2)[test,prod] 5.8 Mar 01 2024, 15185 - Blake-Larsen Sun Recorder - RPi4/weewx 4.8.0/4.10.2/CumulusMX 3283/Meteobridge RPi4B-2GB(3169)
Barani Meteoshield Pro, MetSpec Rad02 - Ecowitt 5763,34418;WU ISAARB3(WH4000SE),ISAARB22(HP2553), http://meshka.eu

Offline mooseo

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Re: Possible failing GW1100
« Reply #13 on: December 03, 2022, 01:56:26 PM »
Thanks for all the help; this thread really helped me understand the issue I was having. I could not find any particular settings in my router that were preventing traffic within the LAN. However, I enabled a separate guest network on my router, put both the GW1000 and the tablet on it and now things are working again.
« Last Edit: December 03, 2022, 01:58:25 PM by mooseo »

Online Rover1822

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Re: Possible failing GW1100
« Reply #14 on: December 03, 2022, 02:38:30 PM »
That is good to hear. One of the differences between your Guest network and your main, depending on how much stuff you have on your main, is just the shear volume of broadcast packets that can occur on a main. Normally, in the past , there have been reported issues with using a guest network Lan.

I am very glad this has worked for you.


Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline broadstairs

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Re: Possible failing GW1100
« Reply #15 on: December 03, 2022, 05:22:52 PM »
Any news? I'm having the same problem.. my GW1100A just randomly stops responding calling it from the web interface, even if it's still connected to the wifi network. Sometimes Cumulus MX still works, even with the web interface not responding,  but not trasmitting to Ecowitt.net. Sometimes even Cumulus MX lose connection to the gateway. A router reboot solves the problem, until the next hang..

Static IP and mac binding on the router, only 2.4ghz network, with and without usb cable extension, tried multiple power adaptors. Nothing, it will happen again

Please take a look at this thread of mine which shows I still have issues with my GW1100 which are similar to yours.

Stuart
Ecowitt GW1003 with ultrasonic wind gauge, lightning sensor and PM2.5 sensor with Personal Weather Tablet as a console.

 

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