Topic: Web weather site icons disappearing

[Pooley]

Hi all.
Frequent lurker but infrequent contributor here.

Having something odd happen with my HP2551(C) that has just started occurring in the last month or so.

The icons that I have on the console for the various web weather sites that I contribute to come and go at random.

I contribute to Wunderground, Ecowitt, Weathercloud and WeatherObservationsWebsite (WOW). All of the icons for those services on the console come and go at random times from what I can see for no particular reason. What's strange is that all of those sites are reporting that they are receiving data regularly and without interruption eg my Ecowitt icon has not shown for at least the last 5 hours and yet ecowitt.net is reporting updates every minute and the information on that webpage matches with what is displayed on the console.

Is anyone else experiencing anything like this or is it just me?

I  have tried powering down the console for 5 minutes and restarting but no change. Any other suggestions?

Firmware versions are (as per the console):
~ Firmware revision number: Pro_V1.9.5
~ Wi-fi firmware: Easyweather 1.6.7 (although ecowitt.net reports my version as being V 1.6.6)

[Gyvate]

might be worth observing - but if there is an intermittent short time connection issue e.g. router, internet access etc. based, the icons may still disappear aknowledging this situation.
No idea how frequently this status is checked by the console firmware.
If it keeps on repeating, will be good
a) to check your network infrastructure
b) report the finding to support@ecowitt.net

[Pooley]

might be worth observing - but if there is an intermittent short time connection issue e.g. router, internet access etc. based, the icons may still disappear aknowledging this situation.
No idea how frequently this status is checked by the console firmware.
If it keeps on repeating, will be good
a) to check your network infrastructure
b) report the finding to support@ecowitt.net

Hi Gyvate and thankyou for your quick response 

My internet is generally very reliable - my router logs report no dropouts at all for the moth of April. I have noticed (on the rare occasions that is has happened) that when the internet is down (WLAN symbol not lit) that the the web weather service icons also disappear immediately and then have returned within a minute or so of the connection being restored so I don't believe this is the issue.

Here is a photo of the what is displaying on the console at the moment:

 [ You are not allowed to view attachments ]

And the top section of the ecowitt.net webpage:

 [ You are not allowed to view attachments ]

Note "Reported 35 seconds ago" but no Ecowitt icon on the console. Also no Weathercloud or WOW icons even though the console is confirmed reporting to those services...

[Gyvate]

I see, but as said before as WU and WC and WOW receive posts only every 5 minutes, can you exclude router, internet access etc. issues within these 5 minute windows.

The Ecowitt "Reported xx seconds ago" may just bea frozen message - what does the 5 minute database table say ?
And again, internet issues may be possible as described earlier ...

who says that the console is responsible for the icons to appear and disappear beyond that the console detects unsuccessful postings to the services ...

I'm running a HP2550 on the latest firmwares and didn't notice any issues...

[Platokidd]

Not to drift off-topic here, but I do wonder if there is a problem with the console. 
Looking at the console picture, I never seen the exclamations points in colored background for temp / wind / indoor temp / barometer. 
Nor have I ever this this mentioned before.
 

[Gyvate]

Not to drift off-topic here, but I do wonder if there is a problem with the console.
Looking at the console picture, I never seen the exclamations points in colored background for temp / wind / indoor temp / barometer. 
Nor have I ever this this mentioned before.

Mind reading the WiKi (see signature) ? Read under the HP2551 main display/interface pictogram explanation - point 13 and a few paragraphs below

[Pooley]

Mind reading the WiKi (see signature) ? Read under the HP2551 main display/interface pictogram explanation - point 13 and a few paragraphs below

Indeed, I do have a few alarms set up. Good explanation on the Wiki and well spotted from @Platokidd 

I see, but as said before as WU and WC and WOW receive posts only every 5 minutes, can you exclude router, internet access etc. issues within these 5 minute windows.

The Ecowitt "Reported xx seconds ago" may just bea frozen message - what does the 5 minute database table say ?
And again, internet issues may be possible as described earlier ...

who says that the console is responsible for the icons to appear and disappear beyond that the console detects unsuccessful postings to the services ...

I'm running a HP2550 on the latest firmwares and didn't notice any issues...

Re the 5 minute databases. I have just shared the weatherstation on ecowitt.net (https://www.ecowitt.net/home/share?authorize=WWVN1E). Nothing appears to be amiss there by my eyes. After I created this post and uploaded the images last night 10 minutes later WC and WOW icons were back (for a few minutes) but no Ecowitt icon:



Right now I have WU and WOW but no Ecowitt or WOW.

No big deal, more of a curiosity. Next stop might be support@ecowitt.net