Even though the icon is displaying not connected my WLL is fully functional.
Is the WLL listed on your device on Weatherlink? If not this can only be fixed by Davis.
The WLL sending data to WeatherLink? If it isn’t... To reset network connection in the WeatherLink Live app go setup:
1. “WLL device name” beside the name click on the chevron (>)
2. Network Setting click on the chevron (>)
3. Edit Internet Connection and follow instructions.
Once finished, after a few minutes verify via WeatherLink if data is now being pushed.
If WeatherLink is receiving data.
If the issue is isolated to receiving “LIVE” data locally on the app, Davis may not be able to provide full information to assist as this this requires the app to subscribe to UDP broadcast locally on your network. Therefore, this maybe an internal network issue.
I would recommend that the WLL IP address is static be configuring a reserved IP address in your router or the network device managing DHCP.
Try shutting down the WLL completely by removing all power; including batteries.
Power up WLL, wait a few minutes and test again via the WeatherLink App.
The link below provide a very good descriptions the WLL and how the app connects
https://www.manula.com/manuals/pws/davis-kb/1/en/topic/accessing-data-from-wllhttps://weatherlink.github.io/weatherlink-live-local-api/