Author Topic: New webhost, cannot log in  (Read 2471 times)

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Offline weathergirl

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New webhost, cannot log in
« on: March 21, 2017, 09:42:17 PM »
I didn't want to  hijack Farmtalk's thread https://www.wxforum.net/index.php?topic=31522.0. I cannot setup my location properly in GRLevel3 publishing. I did some research, trying different formats, then I read through Farmtalk's thread and tried each suggestion but still cannot log in. My ftp server is beamsvillewx.ca, my login (for GRLevel3) is weather-radar@beamsvillewx.ca, and the path to my directory is /home/weathegirl70/public_html/maps. Any help would be appreciated.
Ann-Marie
Beamsville, Ontario, Canada

Offline AWL

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Re: New webhost, cannot log in
« Reply #1 on: March 21, 2017, 11:41:19 PM »
I use:    ftp://user:password@xxx.xxx.xxx.x/public_html/GR3   where my images go in GR3 folder and x's are the server ip address. Passive box will be checked.
maybe   ftp://user:password@xxx.xxx.xxx.x/public_html/maps  in your case??

Doug

Offline weathergirl

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Re: New webhost, cannot log in
« Reply #2 on: March 22, 2017, 05:57:04 PM »
Thanks Doug, but I received a 12014 error with the url you suggested.
Ann-Marie
Beamsville, Ontario, Canada

Offline Maumelle Weather

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Re: New webhost, cannot log in
« Reply #3 on: March 22, 2017, 07:28:43 PM »
Hi Ann-Marie,

I remember helping a friend figure this out for his GR3. I about pulled my hair out over it, too.

Try:  ftp://user:password@beamsville.ca /home/weathegirl70/public_html/maps  or
 
ftp://user:password@xxx.xxx.xxx.x/home/weathegirl70/public_html/maps


It is some combination of that, I'm sure. Just a matter of finding the right combination.

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Re: New webhost, cannot log in
« Reply #4 on: March 22, 2017, 07:30:57 PM »
The 12014 error is ERROR_INTERNET_INCORRECT_PASSWORD
               The request to connect and log on to an FTP server could
               not be completed because the supplied password is
               incorrect.

The syntax is likely as Doug suggested ftp://weather-radar:<password>@beamsvillewx.ca/public_html/maps

You can verify the FTP works by using the command line:

ftp beamsvillewx.ca
Userid: weather-radar
Password: <password>

cd public_html/maps
ls
exit

Ken True/Saratoga, CA, USA main site: saratoga-weather.org
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Offline weathergirl

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Re: New webhost, cannot log in
« Reply #5 on: March 22, 2017, 07:44:48 PM »

Hi Ken:
This is what I get when I run a command line:


Code: [Select]
C:\>ftp beamsvillewx.ca
Connected to beamsvillewx.ca.
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 10 of 500 allowed.
220-Local time is now 16:42. Server port: 21.
220-This is a private system - No anonymous login
220 You will be disconnected after 15 minutes of inactivity.
200 OK, UTF-8 enabled
User (beamsvillewx.ca:(none)): Userid: weather-radar
331 User Userid: weather-radar OK. Password required
Password:
530 Login authentication failed
Login failed.
ftp>
ftp> cd public_html/maps
530 You aren't logged in
ftp> ls
530 You aren't logged in
530 You aren't logged in
ftp> exi




John, I'll try your suggestion as soon as I get this password problem fixed. I know there are no strange characters in my password, just letters.
« Last Edit: March 22, 2017, 07:46:57 PM by weathergirl »
Ann-Marie
Beamsville, Ontario, Canada

Offline weathergirl

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Re: New webhost, cannot log in
« Reply #6 on: March 22, 2017, 08:29:16 PM »
So I changed the password back to my old password using my cpanel. It's all small letters only, then I tried your suggested locations but I am still getting the 12014 error. I don't understand why GRLevel3 is looking for a password when I've set it up already.
« Last Edit: March 22, 2017, 08:42:00 PM by weathergirl »
Ann-Marie
Beamsville, Ontario, Canada

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Re: New webhost, cannot log in
« Reply #7 on: March 22, 2017, 08:56:13 PM »
Use the command line test with the new password.  the 12014 error means 'incorrect password' so the login fails.

Once you have a successful command line login, then you can give the less-forgiving GRLevel3 ftp spec a try.

Also, you may be having issues with FTP like this thread which happened today.

« Last Edit: March 22, 2017, 09:01:27 PM by saratogaWX »
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
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Offline weathergirl

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Re: New webhost, cannot log in
« Reply #8 on: March 22, 2017, 09:08:16 PM »
Thanks Ken. I'll wait and see what happens.
Ann-Marie
Beamsville, Ontario, Canada

Offline weathergirl

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Re: New webhost, cannot log in
« Reply #9 on: March 23, 2017, 07:10:24 PM »

So the problem continues.  I know I'm using the correct password but the GRLevel3 ftp says it still needs the password. So my next question would be, if I loaded the images into a folder on my computer, what would be the best way to upload them to my site?
Ann-Marie
Beamsville, Ontario, Canada

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Re: New webhost, cannot log in
« Reply #10 on: March 23, 2017, 11:49:39 PM »
Let's talk via email, Ann-Marie.  Your GoDaddy account should still allow FTP access and not require SFTP (which isn't supported by GRLevel3).  I do have a couple of options for you.
Ken True/Saratoga, CA, USA main site: saratoga-weather.org
Davis VP1+ FARS, Blitzortung RED, GRLevel3, WD, WL, VWS, Cumulus, Meteobridge
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