Author Topic: Weatherlink Live not picking up station data - any ideas?  (Read 3008 times)

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Offline ecosset4

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Weatherlink Live not picking up station data - any ideas?
« on: September 30, 2020, 03:11:21 AM »
Hi All

I have recently found an old vantage pro 2 console at work and have updated the firm ware and have purchased new anemometer, new station solar cover and a weather link live station.

The console is happily reading the data from the station.

Weather link live is set up and running over wifi.  I can see three reading from this on the dash board, but the connected weatehr station is showing nothing on the dash board.

As I said the console is showing all parameters fine - but WLL isn't picking up.

I have tried the following:
Uninstalled reinstalled
Running over another wifi network
Taking the WLL and sitting it right next to the Station
Changing the transmitting channel of the station from channel 1 to 5

Can anyone assist me?

Thanks in advance

Offline wvdkuil

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #1 on: September 30, 2020, 03:43:35 AM »
Maybe a few already checked questions:

Is it a cabled or a wireless VP2? The cabled version only receives at channel 1

Is it using the same frequency as the WLL.
There are 3 different versions for different areas on our planet .
For europe we use 868.0-868.6MHz frequency band.
A WLL set to europe will probably not detect an USA frequency station

Wim

Offline ecosset4

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #2 on: September 30, 2020, 03:46:40 AM »
Hi there

It is the wireless station/console.

Frequency - not sure.  The console was in a cupboard and had been forgotten about.  The WLL was purchased from states and shipped here.  I had read that when you set it up you select the location, then it will alter frequency?

Is there anyway to check that?

Offline wvdkuil

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #3 on: September 30, 2020, 03:53:45 AM »
Hi there

It is the wireless station/console.

Frequency - not sure.  The console was in a cupboard and had been forgotten about.  The WLL was purchased from states and shipped here.  I had read that when you set it up you select the location, then it will alter frequency?

Is there anyway to check that?

You should either post a screenshot of the stickers and/or use google.
Console #6312EU (VP2 console Europe)  from   a 6152EU (ISS without UV-solar)
My WLL is a European one and has #6100EU

You can not change the frequency as that is not allowed by local governments. 433MHz   915MHz or 868 MHz are fixed settings for certain areas.
Succes, Wim
« Last Edit: September 30, 2020, 03:56:26 AM by wvdkuil »

Offline ecosset4

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #4 on: September 30, 2020, 04:25:40 AM »
« Last Edit: September 30, 2020, 05:03:26 AM by ecosset4 »

Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #5 on: September 30, 2020, 05:23:19 AM »
Move your stated location on the WLL to somewhere in the US.
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Offline ecosset4

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #6 on: September 30, 2020, 06:22:39 AM »
OK I am now based in florida Merrit Island!

See no change should I uninstall this WLL and station then reinstall using florida?

I feel so close but not so close :roll:

Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #7 on: September 30, 2020, 06:33:41 AM »
I'd suggest just leaving it a while - maybe up to a day. Did you make the change via Bluetooth or online?
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Offline ecosset4

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #8 on: September 30, 2020, 06:37:51 AM »
online

Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #9 on: September 30, 2020, 07:03:56 AM »
Bluetooth would have been better (=quicker) - the location will need to propagate back to the WLL unit. I think it should do this but may just take time.
Prodata Weather Systems
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Includes many details on 6313 Weatherlink console.
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Offline ecosset4

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #10 on: September 30, 2020, 07:07:57 AM »
Will delete and start over

I am a pro at that bit now!

Offline ecosset4

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #11 on: September 30, 2020, 07:23:49 AM »
Yesssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss people get in the hole!

Up and running on the app.

Now is there anyway I can edit that location.  As it has my station name then florida underneath.....and I am running a marina in the middle east!  The members might get wierded out by that.

Also wont this affect my sunrise sunset etc settings?


Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #12 on: September 30, 2020, 08:17:15 AM »
Now is there anyway I can edit that location.  As it has my station name then florida underneath.....and I am running a marina in the middle east!  The members might get wierded out by that.

Also wont this affect my sunrise sunset etc settings?

Think you'll need to stick with a US location and yes of course it will affect SRSS times, TZ/DST etc. The problem - at least as far as I can see - is that you have a US specification VP2 (which may have an EU mains adapter, but it looks like US wireless spec) when for use in your location you should be using an OV/EU/UK one. So the WLL will only receive the ISS data if it thinks it's in the US.
« Last Edit: September 30, 2020, 09:00:20 AM by johnd »
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Sorry, but I don't usually have time to help with individual issues by email unless you are a Prodata customer. Please post your issue in the relevant forum section here & I will comment there if I have anything useful to add.

Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #13 on: September 30, 2020, 10:53:43 AM »
Similar problems going on here...

I have my anemometer on a separate wireless transmitter. The weatherlink live shows wind speed and direction, but it doesn't show any wind chill, ET or THSW (i have a solar sensor)

The phone app doesn't show any data for wind (all dashed out) and obviously no windchill ET or THSW.

I have tried every possible setting, but it seems weatherlink live doesn't like anemometers being on transmitters other than the main ISS.

I've given up on it.
« Last Edit: September 30, 2020, 10:56:21 AM by Mapantz »


Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #14 on: September 30, 2020, 11:12:09 AM »
Similar problems going on here...

No that's something quite different I suspect. In brief: go to your ISS configuration on wl.com and Edit that. Go to Advanced Settings and make sure that you have 'Select Anemometer' correctly set.
Prodata Weather Systems
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Includes many details on 6313 Weatherlink console.
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Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #15 on: September 30, 2020, 11:14:44 AM »
Even the app data is screwed
A continuous temp of -18.3 and pressure of -33.9 hPa

No rain graph data either, despite the fact it is raining.

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Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #16 on: September 30, 2020, 11:18:22 AM »
Is ID 2 your main ISS?

What's your station name?
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Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #17 on: September 30, 2020, 11:22:36 AM »
Is ID 2 your main ISS?

What's your station name?

ID1 is my ISS. ID2 is the anemometer.

ID1 advanced settings have no anemometer options.

What is making this confusing, is that wind data is present and correct on the website. However, no windchill, no ET and no THSW values.

The app shows no wind speeds, no windchill, no ET and no THSW values, and the graphs are all reporting bizarre values.

Wareham Weather


Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #18 on: September 30, 2020, 11:32:35 AM »
I've now switched the ID's around and I get wind speeds on the app. But now I don't get temp/hum/rain readings and no wind data is showing up on the weatherlink webpage.

This is an unbelievable faff!


Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #19 on: September 30, 2020, 11:39:52 AM »
Switched them back around again, temp/hum/rain data is back, but wind speeds have stopped on the app.

It's a complete waste of time. How can some info show on the website and not on the app? and vice-versa?


Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #20 on: September 30, 2020, 11:44:15 AM »
Looks like some settings have got corrupted somewhere to interfere with the phone app. Let me prod the system... May take a while...

On the windchill etc: Can you check again on your main ISS config screen (in the browser app) - there should be a black button at the bottom called Advanced Settings.

What has to be remembered is that WLL is different from a Vue/VP2 console. On the console, there is little room for ambiguity about associating wind data with ISS data to calculate eg windchill etc.

But WLL could potentially be receiving data from eg 4 different ISS units and 4 different anemometers. So it has to be explicitly told (configured) as to which wind data to use with which ISS data. It's always the way - more flexibility is great and very useful but does often need extra configuration.
« Last Edit: September 30, 2020, 11:51:39 AM by johnd »
Prodata Weather Systems
Prodata's FAQ/support site for Davis stations
Includes many details on 6313 Weatherlink console.
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Cambridge UK

Sorry, but I don't usually have time to help with individual issues by email unless you are a Prodata customer. Please post your issue in the relevant forum section here & I will comment there if I have anything useful to add.

Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #21 on: September 30, 2020, 11:51:49 AM »
There is an advanced settings, yes. But this is all that it contains..

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I need to make a list of what the issues are..


ID1: Main ISS
ID2: Anemometer

Phone app shows no wind data.
Browser does show wind data.

App & browser shows no wind chill, no ET, no THSW.
App graphs show a continuous -18.3 for temp and -33.9 for barometer.

=======

ID1: Anemometer
ID2: Main ISS

Phone app shows wind data, no temp data, no rain data, no solar data, no humidity data
Browser shows no wind data, no temp data, no rain data, no solar data, no humidity data

But WLL could potentially be receiving data from eg 4 different ISS units and 4 different anemometers. So it has to be explicitly told (configured) as to which wind data to use with which ISS data. It's always the way - more flexibility is great and very useful but does often need extra configuration.

But the temp info is all correct when it is working when it's set as ID1, but it doesn't combine the wind speeds. Yet in the browser, wind speeds are showing correctly, so where's the windchill, ET and THSW?

The phone app shows none of those, including wind speeds.

As far as I am concerned, It was simple to set this up on a console. WLL is the worst set up experience I have ever encountered. There's no more options to look in to, as I have tried them all.
« Last Edit: September 30, 2020, 11:57:11 AM by Mapantz »


Offline johnd

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #22 on: September 30, 2020, 12:07:14 PM »
If settings have got corrupted somewhere along the line between phone and servers (which is very rare but if...) then this needs to be sorted out first because it may be causing knock-on effects. So we need to wait for feedback from Davis.
Prodata Weather Systems
Prodata's FAQ/support site for Davis stations
Includes many details on 6313 Weatherlink console.
UK Davis Premier Dealer - All Davis stations, accessories and spares
Cambridge UK

Sorry, but I don't usually have time to help with individual issues by email unless you are a Prodata customer. Please post your issue in the relevant forum section here & I will comment there if I have anything useful to add.

Offline Mapantz

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #23 on: September 30, 2020, 01:15:21 PM »
If settings have got corrupted somewhere along the line between phone and servers (which is very rare but if...) then this needs to be sorted out first because it may be causing knock-on effects. So we need to wait for feedback from Davis.

I think you might be right about something being corrupted..

I went away for an hour to make some dinner. I've just come back to see that I now have wind data working?! However, there's still something weird going on..

The weatherlink webpage looks all present and correct now?!

The phone app has other ideas..

No THSW:            https://postimg.cc/648dXBt2
Temp graph nuts: https://postimg.cc/dh2GvHPB
Baro graph nuts:  https://postimg.cc/BX1x7ZmR
No wind graph:    https://postimg.cc/xq8GH3Mf

Always says 'N':   https://postimg.cc/18hDkxTX

The other thing with the wind speed updates, it says you'll see the wind speed update every 2.5 seconds - like the console. It's every 5 seconds on my app. Rather misleading to print that in the manual, I would say?


Offline ConligWX

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Re: Weatherlink Live not picking up station data - any ideas?
« Reply #24 on: September 30, 2020, 05:19:46 PM »
Try deleting the app cache on your phone or remove it from your phone and re-add it.
Regards Simon
Davis Vantage Pro2 Plus (6162UK) • Daytime FARS • WeatherLink Live • AirLink • PurpleAir PA-II-SD • CumulusMX •


 

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