Just found this forum and read through pages and pages of posts, lots of great info here and just registered and am looking for some help.
I have had a 5-in-1 for years that died, and just replaced it with a new Atlas and my second Access hub.
I have close to 10 sensors (a mix of indoor sensors with the displays as well as the outdoor sensors) and trying to make sense of adding/assigning these devices to the Access is boggling my mind. Having two Access hubs makes it even harder.
You can not tell which sensor is which and when you have 10 “available sensors” you have no way of knowing what device you are adding. Granted it does differentiate between a 5-in-1 vs Atlas vs Temp sensor but it needs to differentiate between individual devices in those categories.
I’ve tried to take batteries out, reset hubs, in hopes of adding one sensor at a time but that just doesn’t seem to work. I always end up with so many “available” sensors that you can’t tell them apart.
If only the MyAcurite app put new sensors at the top or identified new sensors in some way. The app itself has to have some type of identifier for each sensor (otherwise how would it keep track!)
Apologies for the rant and the long first post, I’m just at a loss for where to go from here and the Chaney support team hasn’t reached out to me in days.
Yes, this situation is bad. It's also hard to explain how you might get around it, and even then it takes forever.
I think what you may need to do is power up only one sensor at a time, register it to one or the other Access, then powering that sensor down and move on to the next sensor. Repeat until all sensors have been registered.
After you have registered all sensors, then you can power everything up.
The really bad part is that you may need to wait 5 minutes or so for each sensor to report and show up on myAcurite before it can be registered. Maybe longer.
If myAcurite displayed each sensor ID number, it would make things a lot easier.
Sorry I don't have any easy method.