Weather Station Hardware > Weather Web Cams

Bloomsky still in business?

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spdoty:
I purchased a Bloomsky camera back in April 2021 and it is still under warranty. The unit failed in late July (stopped charging battery). Multiple support cases have been opened and multiple emails going unanswered. Anyone know what is going on with them?
I have a workaround but would like some kind of response from them.
Thanks, Steve

Aardvark:
try their site:   https://www.bloomsky.com   or call on Monday their time

Daali:
I recently grabbed a bracket from them, but it took forever to get here.  They are still owned by IDG Capital (https://en.idgcapital.com/portfolio).

waiukuweather:
Question re bloomsky
I have been trying to change the Wifi connection settings using the app
I can get right through all the steps...but when i click on save..it says station already registered
there is tick box to replace a station...tried that....but there is no station listed to replace
help lol

Talla WS:
I'm wondering the same thing, i.e. is BloomSky still alive and in business? They are just not responding to requests for help.

I have exactly the same problem as waiukuweather. I have a Sky 2 and I deleted the BloomSky App off my phone (Apple) and now wish that I hadn't! I was trying to solve a problem with my linked Storm which has stopped reading Wind and Gust.

I have tried everything I can think of to solve this including disconnecting completely all the set up and router connections but still get 'Device already exists' when trying to reset the station up. As waiukuweather says there is a tick box but no existing station showing to replace. I'm totally stumped! Any help will be gratefully received!

I'll try and call up BloomSky tomorrow and see if I get anywhere.

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