WXforum.net
Weather Related Organizations => WeatherUnderground => Topic started by: rpegg on April 25, 2019, 10:17:38 AM
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Appreciate the recent progress on PWS and forecast pages.
The 10 day and several other pages will not load properly if I am logged in for advertisement free use. These same pages load immediately if I log out. Of course the gazillion ads also load. I can log in and log out repeatedly and data appears and disappears.
I have tried Chrome and Microsoft Edge with identical results. Mostly blank data or failure to load a complete page. Happens on a bunch of pages. Here is one, https://www.wunderground.com/forecast/us/wv/davis/39.07%2C-79.39?cm_ven=localwx_10day [ You are not allowed to view attachments ]
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BTW: Desktop use with Windows 10
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That link you posted worked for me and I got the 10 Day forecast. I can also see the 10 day forecast for other stations. I am logged in. I'm using Chrome on Windows 10. Try a different computer with your account. Try incognito mode in Chrome or private mode in Edge. Try clearing browser cache.
[ You are not allowed to view attachments ]
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Works as it should a charm with Chrome and Firefox on my MAC
I am logged in into WU, no ADDS, and forecast appears correctly.
Maybe try a different computer, just to see if there is something in the cache which causes this?
Wim
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I see precisely this. I thought it was some URL I wasn't allowing the system to get to, but I've turned off AdBlock, and it still happens. Curiously, it doesn't happen all the time. For a given 10-day forecast, this incomplete page (exactly as you show) comes up about half the time. The other half the time, it works fine. I see this both on Chrome and Firefox on a Mac. Cache clearing doesn't seem to affect it.
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I think this 10 day forecast is still part of the old WU. Not certain. Anyway one thing that I remember from the old WU is that you needed to be patient and let the page fully load before attempting to scroll down too soon. Otherwise if you scroll before the page finished loading you got an incomplete page often and no amount of further waiting will make the missing parts show. All you could do then is refresh and don't touch it! Wait for full load. I don't know if this is the issue here or not but I thought this might be worth mentioning.
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No, it's not about full load. You get this incomplete page, and everything just stops. You can let it sit for minutes after that, and a complete page isn't going to happen. WU 10-day has just decided that it's done. Take that! You reload, and the same thing happens. But as I say, this incomplete page business happens about half the time. Never seen any correlation with page load success with anything else.
I never used to see this, and this incomplete page business has been showing up for at least the last month or two.
Actually, the log in/out business seems to have some effect. When I'm logged in, and get an incomplete 10-day page, and then log out, BOOM! the 10-day is displayed just fine. Some evidence that in order to confidently get a 10-day forecast, I shouldn't be logged in.
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I've had a similar problem. No 10 day forecast loads most of the time. Once in a while I get lucky and it does. I'm using Windoohs 10 with Opera and have tried Sludge (Edge) as well with the same results. I just went to check and, apparently, wunderground.com is down at the moment. Maybe some major fixes will be there when it comes back up again.
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Wow. On looking at it more carefully, the problem (for me at least) is STRONGLY correlated with whether I am logged in. If I'm logged out, and call up a 10-day, it comes up fine. While I'm there, I log in, and the page automatically tries to refresh and ... incomplete page. I log out, and the page automatically tries to refresh and it comes right up. Over and over and over .... that's what happens. I guess WU doesn't want me to log in! Bizzaro.
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That link you posted worked for me and I got the 10 Day forecast. I can also see the 10 day forecast for other stations. I am logged in. I'm using Chrome on Windows 10. Try a different computer with your account. Try incognito mode in Chrome or private mode in Edge. Try clearing browser cache.
Just tried an older Desktop with Windows 10 that has never browsed to Weather Underground. Tried Microsoft Edge in Private mode. Logged out, it works just fine (with ads). Logged in, it fails to load the complete 10 day page. Some other pages do not load either. Waited 5 minutes and it still loads no further.
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So many of these issues seem to be browser dependent. I have been using Firefox and 99% of the time both old and new interfaces work without issues. I do not get any ads either logged in or logged out. I do run AdBlockPlus.
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No evidence of that. Most of my log in/log out tests were done with Firefox. But it seems to do the same thing with Chrome.
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No evidence of that. Most of my log in/log out tests were done with Firefox. But it seems to do the same thing with Chrome.
Then how can my results be explained. If it is not a browser issue. I don't monitor my weather page all day but I do check it 4-5 times a day without issues. I do realize that WU has their problems but for the most part I have been consistent in viewing data on both the old and new pages without any of the issues that so many others have had. I have had issues in IE11, Edge and Chrome.
https://www.wunderground.com/weather/us/ca/grass-valley/KCAGRASS150
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It's fine for a company to have issues with a particular browser. But some of us would just move and find another weather resource if it only worked in one browser. I tested in Chrome, Chromium, Firefox, and Microsoft Edge.
Obviously I don't know what the issue is which is why I did not propose a solution other than to say that being logging out works. Clearing my cache didn't. Just tried Firefox and it didn't work either.
Three of us have reported the same issue this afternoon.
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Problem Found: It is WU user account related
I just finished a remote connection to rpegg's computer. I logged him off WU. Then I logged in to WU with my account using his computer. As I suspected it works every time with my WU account on his computer, but never with his WU user account. We checked a couple different 10 day forecasts including his own and it loaded first time and every time after with reloads.
So the issue is 100% WU user account related. This means that WU still has account migration issues. The computer and browser and cache are not the problem.
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Thanks for the effort tracking down this issue. Hopefully it will make it on the todo list for WU Support. I don't expect a quick change but will report back if/when the issue is fixed.
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Excellent, and pretty much what I was figuring.
I'm thinking that it may be that if WU knows who you are, there is more incentive to do behavior logging and tracking, involving advertising websites that don't actually post any ads. To the extent that one of those websites is choking, it could throttle the WU display. Then again, if I understand correctly, what you're saying is that some accounts work, and some accounts don't, which would suggest that WU is doing that logging and tracking differently for different people.
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Excellent, and pretty much what I was figuring.
I'm thinking that it may be that if WU knows who you are, there is more incentive to do behavior logging and tracking, involving advertising websites that don't actually post any ads. To the extent that one of those websites is choking, it could throttle the WU display. Then again, if I understand correctly, what you're saying is that some accounts work, and some accounts don't, which would suggest that WU is doing that logging and tracking differently for different people.
Well there is a little too much conspiracy there for me. :roll: I don't think it is that involved. I think it is account migration issues (password corruption) and/or problems with new accounts. WU has already mentioned this is an issue with regards to webcams. Therefore it wasn't that hard for me to deduce that these account issues were causing more than just webcam problems. This link below is where WU just yesterday mentioned all this:
https://www.wxforum.net/index.php?topic=35402.msg377669#msg377669
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As you like. But having an account misfire that doesn't allow talking to webcams is a little different than not being able to talk to the 10-day forecast module. Not clear why that module should need identification to enter or crater when the ID is faulty. It's not a physical box.
It is my impression that, when I'm watching the 10-day forecast load up when I am logged in, my browser is reaching out to lots more non-WU sites than when I am logged out. My point is that when I *am* logged in, WU tries to do a lot more than when I *am not* logged in, and I'm guessing that one of the things it is trying to do is getting denied.
But again, sometimes it works when I'm logged in, and sometimes it doesn't. Doesn't make a lot of sense. But I'm just going to run WU without being logged in. I don't have important stuff saved. I have a separate bookmark for each WU function that I want to exercise.
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I think it is account migration issues (password corruption) and/or problems with new accounts. WU has already mentioned this is an issue with regards to webcams. Therefore it wasn't that hard for me to deduce that these account issues were causing more than just webcam problems. This link below is where WU just yesterday mentioned all this:
https://www.wxforum.net/index.php?topic=35402.msg377669#msg377669
Interesting thread link. Guess I got lucky with the FTP webcam issue. Said the URL cams would be fixed before the FTP cams. My FTP cam was down earlier this year, as was most everyone's, but has been working just fine for weeks.
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I also have the same issue with the 10 day forecast loading. I have tried three different machines with Android O/S, Win 7 O/S and Win 10 O/S and get the same results on all of them. If I log out from my account I see the correct data, log in with my account and I see the page displayed but with no data it is blank.
I addition when using the WU app on the Android machine I see my weather station has been changed to the Air Force Academy station. KCOBLACK2 is my weather station and it is 13 miles from the Academy.
Edit: I just refreshed the page on my WIN 10 machine and the data is there now along with my favorites, while I am logged into the site with my account. I think Todd has come up with a fix for now.
25 Apr 2019 16:56 MDT
Refreshed the page again and this time no data??????
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Not clear why that module should need identification to enter or crater when the ID is faulty. It's not a physical box.
That module cares if you are logged in or not because it changes the page layout. It isn't just whether ads load or not. The layout is different in terms of size and placement. Also your account settings and favorites load up.
It is my impression that, when I'm watching the 10-day forecast load up when I am logged in, my browser is reaching out to lots more non-WU sites than when I am logged out. My point is that when I *am* logged in, WU tries to do a lot more than when I *am not* logged in, and I'm guessing that one of the things it is trying to do is getting denied.
Yep like loading up your account preferences. But if you are curious you can compare logged in versus logged out with packet sniffer like Wireshark.
But again, sometimes it works when I'm logged in, and sometimes it doesn't. Doesn't make a lot of sense.
Maybe there are different servers and depending on which one you hit that time it works or doesn't because some servers are okay and synced up and some aren't. This happens with the webcams all the time.
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Todd is reading this thread now! Give us the scoop please. What is going on?
EDIT: Saw you composing a reply but didn't post. What happened?
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We're looking at some 10-day related things and will check on the login correlation.
Todd is reading this thread now! Give us the scoop please. What is going on?
EDIT: Saw you composing a reply but didn't post. What happened?
It's an office, stuff comes up. I think we 'know' each other well enough now for me to say 'chill, bruh'. [tup]
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Hey Todd, so I'll henceforth be using WU without logging in, and denying WU some handy behavioral marketing info. If you want us to tell you what we're doing, best not to punish us for doing so. Chill, bruh!
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Hey Todd, so I'll henceforth be using WU without logging in, and denying WU some handy behavioral marketing info. If you want us to tell you what we're doing, best not to punish us for doing so. Chill, bruh!
A little tongue-in-cheek fun keeps it light! UU
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Right on. But get your tool-box out.
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I wonder if the base problem is spreading with time. Now the map on the station page only shows the flags for the stations. No map, no station icons, just the wind flags. I know this isn't the same as the 10 day forecast subject but does seem related, somehow, or it's just this craptop. Beats me.
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I wonder if the base problem is spreading with time. Now the map on the station page only shows the flags for the stations. No map, no station icons, just the wind flags. I know this isn't the same as the 10 day forecast subject but does seem related, somehow, or it's just this craptop. Beats me.
Whenever you can, please take and post a screencap. It can really help us see if the issues are related or if it's something totally different. Thanks!
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What I see is exactly what I see in the image that the OP posted. I ask for a 10-day forecast, and after some grinding, I get a line of boxes with dates, with nothing in them. Then it gives up.
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Here you go...
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Todd is reading this thread now! Give us the scoop please. What is going on?
EDIT: Saw you composing a reply but didn't post. What happened?
It's an office, stuff comes up. I think we 'know' each other well enough now for me to say 'chill, bruh'. [tup]
Aight, my bad. I be chillin'. 8)
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Might not be relevant but, I find if the page is refreshed (while logged in) it will load properly about 12% of the time. The rest are as shown in the original post and never completes.
Edit: I take that back. The 10 day loads about 12% of the time but other information such as my favorites still do not complete when logged in. So it sometimes seems to get a little further but never completes.
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I had to replace the hard drive in my laptop and, of course, re-install Windoohs 10 and everything else. Last night the 10 day forecast loaded fine and I thought it was cured. No such luck today. Popping more popcorn at the moment.
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Just an off- the wall thought. If we change the password that we use with our WU account, does it make any difference? Will the 10 day forecast then load?
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Whenever you can, please take and post a screencap. It can really help us see if the issues are related or if it's something totally different. Thanks!
You've got other radar-display issues which seem to depend on login status and cookies. When logged in, I can't get more than 12 NEXRAD radar frames no matter how many I select (12 gives 12, same as selecting 20 or 40). When logged out I get 10 or less depending on what I select as it should. See attached.
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You've got other radar-display issues which seem to depend on login status and cookies. When logged in, I can't get more than 12 NEXRAD radar frames no matter how many I select (12 gives 12, same as selecting 20 or 40). When logged out I get 10 or less depending on what I select as it should. See attached.
Can't reproduce this just yet. Have you done any cookie clearing?
I'm able to get a full 40 frames on that radar...
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You've got other radar-display issues which seem to depend on login status and cookies. When logged in, I can't get more than 12 NEXRAD radar frames no matter how many I select (12 gives 12, same as selecting 20 or 40). When logged out I get 10 or less depending on what I select as it should. See attached.
I see this same thing as WSWeather. Logging out allows me to select up to 10 frames, and it works. Logging in allows me to select up to 40 frames, but will only allow me to successfully change between 1 and 12 frames. Also, the Save Settings button doesn't appear to do anything. Is it supposed to be incorporated into the process? What's the purpose of the Save Settings button?
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Hello,
My 10 day forecast have some isues...
I cant see Prec acc. total at all (green line) ( i check it in the box)
Hourly accum. has different value at the top of 10-day screen and in hourly screen (when you make the hourly sum for the 24 hr)
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You've got other radar-display issues which seem to depend on login status and cookies. When logged in, I can't get more than 12 NEXRAD radar frames no matter how many I select (12 gives 12, same as selecting 20 or 40). When logged out I get 10 or less depending on what I select as it should. See attached.
Can't reproduce this just yet. Have you done any cookie clearing?
I'm able to get a full 40 frames on that radar...
Cookie clearing, different browser, different computer, different OS. Same thing. It is account related at the backend like many other issues on WU.
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Yep same thing on my end. WU station transmitting account, over the past 6 months I cant get any loads on my PC or android phone while logged in. Frustrating to say the least!
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Yeah I tried visiting the main page for the first time in awhile....I see the same problems others have mentioned....haven't they been working on that for like a year and a half now, remember the Trello board?
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I have to say that they've been working on lots of stuff, some of which seems really trivial, for a LONG time. Now, could be that they just have some ten-year old working quarter-time on it. With all due respect for what has been, for a long time, a wonderful product, it would be encouraging to see some plan of action, and ideally even a list of tasks.
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So what am I doing different than you guys. I can get the 10 day forecast calendar version or chart logged in or out on both the old and new interface?
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So what am I doing different than you guys. I can get the 10 day forecast calendar version or chart logged in or out on both the old and new interface?
It appears to be dependent on whatever WU has stored in your account profile on their end, similar to the 'favorites' fiasco.
I got it to work properly once on a completely WU-free computer. As soon as I logged in the second time they sent whatever corrupted data they've got stored and it was back to the same old broken WU we all have grown to love.
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This is what I see when I go to the WU opening page when logged in. The forever spinning circle where my forecast should be. When I log out, the forecast pops right in.
Is this what everyone is talking about?
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WU is broken. Maps do not load. Made a thread on it.
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Old WU doesnt work at all...Is it my providers problem or everywhere?
New WU platform fails to be usefull. The non decimal point of the Temperature between other problems, is SO DIFFICULT TO BE FIXED, after 1,5 months and more?
It is completely rediculous :oops:
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It's not you, it's WU!
For the last 24 hours or so I've been getting gateway errors and other server back-end failures on about half the site.
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Thanks for the effort tracking down this issue. Hopefully it will make it on the todo list for WU Support. I don't expect a quick change but will report back if/when the issue is fixed.
Said I would respond when the 10 day desktop forecast started working. Sometime in the last 4 hours the forecast started displaying correctly when logged in. Thanks.
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Yes, Rpegg, it's FIXED!
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Oh my goodness. Not only is the 10-day w/login fixed, but the dew point display on the 10-day plot is fixed as well. When you asked it to display dew point on the 10-day, the dew point scale used to be stupidly forced to go from 0-100F, as was the temperature. As a result, both plots for temperature and dew point were badly squished. Now the dew point adopts the autoscale that is used for the temperature plot, and both plots are readable.
Also, the plot now seems to be aware of values a few hours before the present. Before, those were just flatlined at zero degrees.
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[tup] :grin:
Thanks to the WU programing team for the effort in getting this issue fixed. Also the dashboard page now works fine when I am logged into my account.
Since I have been submitting my data to WU starting in 2005 I have seen many changes happen, some were great some not so great. But in the end I think it all worked out fine. Me I have lots of patience. Being retired and 76 years old I am loving life.