Author Topic: Not getting email to reset password  (Read 551 times)

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Offline Scott216

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Not getting email to reset password
« on: February 06, 2024, 06:24:33 PM »
Weatherunderground updated their system last June and when I login they tell me I need to reset my password.  I request the email to do this, but it never comes.  It's not in my junk folder.  What should I do?

Offline weatherdoc

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    • Willowsford Farm Weather
Re: Not getting email to reset password
« Reply #1 on: February 07, 2024, 07:04:16 AM »
If you can login, you can go to Member Settings -> Profile. From there you should be able to change your password.

Offline Scott216

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Re: Not getting email to reset password
« Reply #2 on: February 07, 2024, 08:23:45 AM »
I can't log in.

Offline weatherdoc

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Re: Not getting email to reset password
« Reply #3 on: February 08, 2024, 07:55:27 AM »
Oh, okay. In your post you said "when I login they tell me I need to reset my password". So I thought you were able to get to your profile.

This thread might help: https://www.wxforum.net/index.php?topic=45626.msg462567#msg462567