I received mine in the mail this week and will install it today. I had a couple of questions, I emailed them and received a response within a few hours. I am impressed.
ASKED
just purchased a sensor and before I install it this weekend.I have a couple of questions.
Do you want the sensor aligned to true north, or magnetic north. The magnetic declination here is about 16°.
I intend to attach the sensor, probably with glue, to the top of an interior concrete footing in the crawlspace directly under the computer. It will be approximately 2 feet below grade level, dry, and probably never subject to temperatures below freezing. Is this a good location?
I will have to use a 6 foot USB extension cable. Any problems with this?
RESPONSE:
Thanks for purchasing a sensor and thanks for your interest and support of QCN.
To answer your questions:
1. We align the sensor to magnetic north. Once the data is uploaded to the QCN server, we rotate the horizontal components to true north and true east digitally.
2. The crawl-space is a great location as long as it is dry.
3. We’ve used up to three 3-meter USB extension cables without any problems.
4. Thanks for running QCN. Your desktop sounds like a great addition to QCN!
Thanks again for your support of QCN! We greatly appreciate it!
Cheers,
-Jesse