I am trying to register my PWS on the website. It keeps on failing at the "Tell Us More About Your Device" stage. I input the correct information and hit, Accept the terms and try clicking 'Next'. The 'Next' button spins without error and I cannot get further. I tried this with Opera/ Sarari/ Firefox and IE - same result. Any thoughts to what could be broken?
This may not be the problem you're having, but about a month ago I had the same problem with the final page just spinning when I clicked 'next' and the issue turned out to be that the broken part was manually entering latitude and longitude on the screen where you specify your PWS location. If I typed in the lat/lon manually, I had the exact same behavior. If I typed in a street address into that field and then selected the auto-filled location that popped up below it, I was able to create a station. It also worked if I used the (terrible because of lack of detail) map widget on the right hand side of that screen.
WU should be considering this a known problem (I was on the phone with them at the time, and emailed numerous screenshots during the process, and let them know that it worked when I did it the way I described above) but I am not sure if they are working on it.
One piece of evidence that may show if you are having the same problem I did is if, while using Google Chrome to attempt to add a PWS, you press the F12 key to bring up the developer side panel and then click on the 'Console' tab in that panel. When the error happened, I could see a red error displayed in the javascript console tab in the sidebar. Have that side panel up then go through the steps to add your PWS. With a manually-entered lat/lon, the step 2 page javascript threw an error that prevented the PWS registration from completing. Without manually entering lat/lon, no error appeared, and the registration succeeded.
Another thing I noticed during these numerous attempts was that on the step 2 screen after manually entering lat/lon the list of fields below (altitude, neighborhood, lat/lon) did not fully populate, some fields were left blank. When I entered a street address and clicked the auto-fill, those fields below were all fully populated.
Then again the whole thing could just be broken at the moment.