I've had my Atlas around 9 months now, and access worked fine with it until a few weeks ago. Now it hardly ever picks up the Atlas. I changed the batteries in the station & that didn't help. It seems as if it's a range problem because when I move the station in the same room or place it outside maybe 15 feet away it picks up the signal.
I have the station about 60 feet from access, & that's where it always was, the problem is recent. The display is in a different location about the same distance & it's picking up the station just fine. Any suggestions?
1 . Unplug the access and unhook the ethernet cord and pull the batteries for about 5 minutes . Put the batteries back in and re-hook up the power and ethernet cord .
2. Open My Acurite page and then click on settings then devices . The first one will be your Access . Look for the Device ID AKA the mac address remember that or write it down .
3. Open your router IP address page . I don't know what service you use but you can do a google search for your router to find the IP address for your model . They will also tell you what the stock sign on and password are .
4. After opening your routers IP page look at whats hooked up to it VIA ethernet and there will be a IP address and also the MAC address for it . Find the one with the matching MAC address . Copy the IP address and paste that IP address in a new browser and boom that's the splash page for your access .
Hope this helps you out !!
P.S Ive found that sometimes just moving the access a quarter turn then refreshing the splash page ( IP address of access ) will make a lot of differences . After the steps above you can see if the signals improving by using the splash page .
