Author Topic: Boltek do they answer emails?  (Read 3467 times)

0 Members and 1 Guest are viewing this topic.

Offline ts20

  • Member
  • *
  • Posts: 4
Boltek do they answer emails?
« on: September 08, 2010, 11:19:20 AM »
I have sent a question to Boltek (info@boltek.com) twice without getting any answer. ;)
Do they have any tech support?

Offline George Richardson

  • WxElement panel
  • Forecaster
  • *****
  • Posts: 1391
    • Smith Mountain Lake Weather
Re: Boltek do they answer emails?
« Reply #1 on: September 08, 2010, 01:37:25 PM »
Hey TS20,

I bought my Boltek a little over a year ago and got a reply from info@boltek.com. Haven't had reason to contact them since. If you are looking for some pre-purchase info you could try Mark Mears at support@aninoquisi.com. He is the author of Lightning2000 and is very knowledgable and easy to reach.

Hope this helps.

George

Offline ts20

  • Member
  • *
  • Posts: 4
Re: Boltek do they answer emails?
« Reply #2 on: September 19, 2010, 04:13:58 PM »
 :-(
No response from boltek......................

Offline dalecoy

  • Forecaster
  • *****
  • Posts: 6447
    • Lee's Summit, MO
Re: Boltek do they answer emails?
« Reply #3 on: September 19, 2010, 05:56:45 PM »
:-(
No response from boltek......................

May we presume your spam filter(s) are not stopping it?

Offline Aardvark

  • Forecaster
  • *****
  • Posts: 2305
  • Tonto to Lone Ranger : "never take off mask.
    • turned off
Re: Boltek do they answer emails?
« Reply #4 on: September 20, 2010, 07:01:31 AM »
maybe they got struck by lightining??   :-P

I am wondering if they have a toll free number that you could call.  I know with Davis, I once received an email a year later .  I forgot what I wrote them but they did apologize.

I'd still go with the call.