I have had my WLL since xmas of this year, actually I installed it xmas day. Here is a bit more history....
Dec 26, I emailed support because i noticed a few bugs in WL when connected to WLL on wifi. The word Temperature would always show in the Records of the day, i had a question about importing my old WL data into the WLL data, etc.
Dec 28, support emailed me back stating their computers are down and can not check on things, please call support later in the week.
Due to my work hours and my time zone compared to their time zone, i was unable to call.
Dec 29, received a "How would you rate the support you received?" from Davis.
I told them it was lousy, rated it poor because they couldn't offer me any sort of support through email.
Maybe that's why on this matter i have YET to hear back from them.