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Weather Software => GRLevel X Software => Topic started by: adamharland on March 19, 2007, 10:01:13 AM

Title: GR Level3 Problem
Post by: adamharland on March 19, 2007, 10:01:13 AM

I have downloaded the GR Level3 software and it installs correctly, but when i go to try and run it, it gives me a error saying "Error while unpacking program, code LP5. Please report to author."  The program will not start.  Does anyone know what this means or how to correct it.

Title: Re: GR Level3 Problem
Post by: weathergirl on March 19, 2007, 10:06:18 AM

First, try a restart after you install GrLevel3. According to the admin of the GrLevel3 forums, this message means that the exe is corrupt or something (antivirus software) is interfering with the app security system.
You can also refer to this thread on the GrLevelX forum:

 http://www.grlevelx.com/owners/viewtopic.php?t=2170&highlight=lp5

Good luck :)

Title: Re: GR Level3 Problem
Post by: NoQuitters on March 19, 2007, 10:51:06 AM

You also need to make sure you have the current Direct X installed.
http://www.grlevelx.com/grlevel3/ all the way at the bottom.

Title: Re: GR Level3 Problem
Post by: adamharland on March 19, 2007, 10:56:48 AM

I have downloaded the Direct X Software and turned off all my spyware protection and tried re-downloading it and i keep getting the same code.

Title: Re: GR Level3 Problem
Post by: NoQuitters on March 19, 2007, 12:30:33 PM

What version of Windows are you running? Also you did download the GRLevelsetup.exe first and not the GRLevelupdate.exe?