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Web Weather => Personal Weather Station Links => Topic started by: miraculon on October 22, 2020, 10:11:52 AM

Title: Please check my web address - having DNS problems
Post by: miraculon on October 22, 2020, 10:11:52 AM
I am having a problem with local people being unable to access my website.

I would appreciate it if you could load my site and let me know if you were able to access it. If you could also list your approximate location, even just the State/Province it would help.

My local ISP has a problem with the DNS not accessing my sites, yet other locations work. I am using Google and Level3 DNS as a work-around on my own router.

Also, there is high packet loss to my site. This can cause delay in page loading. I am more concerned about the DNS issue, since it is keeping people from accessing my site.

Please test this: (same as my signature) http://www.rogerscityweather.com/wxindex.php (http://www.rogerscityweather.com/wxindex.php)

Thank you.

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: SoMDWx on October 22, 2020, 10:13:56 AM
works here...
Title: Re: Please check my web address - having DNS problems
Post by: PaulMy on October 22, 2020, 10:16:48 AM
Opens fine here, and quick. 
There are the usual Valid XHTML and CSS errors/warnings but has no effect on viewing your pages.


Enjoy,
Paul
Title: Re: Please check my web address - having DNS problems
Post by: weatherbee on October 22, 2020, 10:32:51 AM
Didn't work for me.
Message was IP address could not be found.
Tom
Title: Re: Please check my web address - having DNS problems
Post by: Jasiu on October 22, 2020, 10:41:53 AM
Another data point from east coast - resolved fast (DNS server 1.1.1.1), loaded quickly.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 22, 2020, 10:45:29 AM
Didn't work for me.
Message was IP address could not be found.
Tom

OK, thanks. Do you use Charter/Spectrum by any chance?

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: Otis on October 22, 2020, 11:12:28 AM
Hey Greg,

Sorry no joy up here in Cheboygan and yes I use Spectrum/Charter for my internet connection.

Edit - message I get is "server not found".
Title: Re: Please check my web address - having DNS problems
Post by: weatherbee on October 22, 2020, 11:15:38 AM
Greg,
Yes.  I have Charter/Spectum for my internet provider.
Tom
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 22, 2020, 11:44:32 AM
Charter/Spectrum people, you could change your DNS settings to add 4.2.2.2 and 8.8.8.8 in your router.

This should make it work. EDIT: or use Cloudflare's DNS as mentioned by 92merc.

If you don't want to use Google's DNS, you could run https://www.grc.com/dns/benchmark.htm (https://www.grc.com/dns/benchmark.htm) and pick off a couple that you like and are fast.

I spent a lot of time with both my hosting service and Charter yesterday. I ran some tests and sent the results. From what anyone can tell, it is a breakdown somewhere after it leaves Charter's network. I suspect that the packet loss and DNS might be related and Charter has a partial cache of DNS that doesn't include my domains.

My hosting service says everything is OK on their end. (I believe them)

I dread the prospect of moving everything to a new host... 8-[

Greg H.


Title: Re: Please check my web address - having DNS problems
Post by: saratogaWX on October 22, 2020, 11:46:43 AM
Works for me, loads fast.  DNS used is OpenDNS (208.67.222.222)
Title: Re: Please check my web address - having DNS problems
Post by: TraderGary on October 22, 2020, 12:46:30 PM
Loads very fast, about one second total, in Loganville, GA.
I'm on a brisk Comcast connection, 240Mbps/12Mbps.
Title: Re: Please check my web address - having DNS problems
Post by: 92merc on October 22, 2020, 03:11:05 PM
I use 1.1.1.2 as my DNS server, and 1.0.0.2 as the secondary. It opened quick.

Personally, I recommend getting off your ISP's DNS servers for security reasons.  Cloudflare doesn't sell their DNS search queries.  And you can add in malware and/or adult content blocking too, depending which group you use.  Nice if you have young ones at home, and it's free.

https://blog.cloudflare.com/introducing-1-1-1-1-for-families/
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 22, 2020, 04:16:54 PM
I use 1.1.1.2 as my DNS server, and 1.0.0.2 as the secondary. It opened quick.

Personally, I recommend getting off your ISP's DNS servers for security reasons.  Cloudflare doesn't sell their DNS search queries.  And you can add in malware and/or adult content blocking too, depending which group you use.  Nice if you have young ones at home, and it's free.

https://blog.cloudflare.com/introducing-1-1-1-1-for-families/

Thanks for the tip. It seems to perform well.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 23, 2020, 08:41:12 AM
Thanks everyone for your help on this.

I would greatly appreciate it, if you could complain to Charter about this if you are using them as your ISP and have had the issue accessing my site. E-mail/Chat or Phone.

Clearly the problem is with them for the DNS issue. I have tried multiple DNS as well as accessing the site via my Moto phone and laptop/4G modem. Those all work.

I can live with the packet loss, but this DNS problem is keeping my "customers" from accessing my site.

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: Bushman on October 23, 2020, 11:59:44 AM
Works like a charm for me.  Loads in under a second.
Title: Re: Please check my web address - having DNS problems
Post by: davidmc36 on October 23, 2020, 02:01:53 PM
Fine here in NU Canada. Using Chrome on my Android phone.
Title: Re: Please check my web address - having DNS problems
Post by: chrisgrainger on October 24, 2020, 07:44:59 AM
Rideau Lakes, Ontario here and your site loads quickly on my Pixel using Chrome. Equally quickly on my laptop - again with Chrome. Rogers for the Cell service and Storm for the ISP.

Hope you get the DNS issues figured out.

Sent from my Pixel 4a using Tapatalk

Title: Re: Please check my web address - having DNS problems
Post by: TrugWX on October 24, 2020, 10:21:46 AM
Only the top half of the Sunrise Side Weather banner loaded for me. The rest seemed OK and loaded quickly after an initial few seconds delay.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 26, 2020, 09:22:13 AM
Only the top half of the Sunrise Side Weather banner loaded for me. The rest seemed OK and loaded quickly after an initial few seconds delay.

Could you try this again? There is high packet loss to my website(s) in addition to the DNS issue.

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: TrugWX on October 26, 2020, 09:41:58 AM
Your reply was very timely because I did check only about an hour ago and got the same result. What I am seeing is about half of the sun and a blue band immediately beneath Sunrise Side Weather. To me it looks incomplete but then it occurred to me that perhaps that is the design of your banner.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 26, 2020, 09:45:19 AM
Your reply was very timely because I did check only about an hour ago and got the same result. What I am seeing is about half of the sun and a blue band immediately beneath Sunrise Side Weather. To me it looks incomplete but then it occurred to me that perhaps that is the design of your banner.

What browser and system are you using?

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 26, 2020, 09:48:50 AM
NEW REQUEST:

Could you Charter/Spectrum ISP customers please try sunrisesideweather.com (http://sunrisesideweather.com)?

The domain registration is through hostdime. I tried using "dig" on my Linux box using the Charter DNS that I pulled directly from the cable modem, and it resolves sunrisesideweather.com (http://sunrisesideweather.com).

I appreciate the additional testing..

 :grin:

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: weatherbee on October 26, 2020, 09:58:40 AM
I have charter.
I tried sunrisesideweather.com but
I got
HmmmÖ can't reach this page rogerscityweather.comís server IP address could not be found.
Search the web for rogerscityweather

Tom
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 26, 2020, 10:14:30 AM
I have charter.
I tried sunrisesideweather.com but
I got
HmmmÖ can't reach this page rogerscityweather.comís server IP address could not be found.
Search the web for rogerscityweather

Tom

Hmm... indeed.  :-k

Strange that dig can find sunrisesideweather.com using the Charter DNS addresses. Can you try http://www.sunrisesideweather.com (http://www.sunrisesideweather.com) too? I usually don't have any problem without the "www", but it might be worth a try.

Could you let me know the DNS that is used in your area? You can PM me if you want.

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: weatherbee on October 26, 2020, 10:25:33 AM
No change putting www in the front.
Title: Re: Please check my web address - having DNS problems
Post by: CNYWeather on October 26, 2020, 11:44:11 AM
Loaded quick at work considering in on a "business" plan of 20/5

I did notice part of your banner is missing. The image file itself has a big blue bar on it.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 26, 2020, 12:03:56 PM
I finally realized that you are seeing the blue "water". I am a little slow sometimes. #-o

Maybe I need to redo it with some "waves" or something.

That is what it is supposed to look like, the sunset sunrise over the water. My graphic arts skills might need some work...

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: CNYWeather on October 26, 2020, 12:31:22 PM
I finally realized that you are seeing the blue "water". I am a little slow sometimes. #-o

Maybe I need to redo it with some "waves" or something.

That is what it is supposed to look like, the sunset over the water. My graphic arts skills might need some work...

Greg H.

Now I see that. Maybe even just put the full sun on the right and leave the rest. It's a good banner logo!
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 26, 2020, 01:04:06 PM
I finally realized that you are seeing the blue "water". I am a little slow sometimes. #-o

Maybe I need to redo it with some "waves" or something.

That is what it is supposed to look like, the sunset over the water. My graphic arts skills might need some work...

Greg H.

Now I see that. Maybe even just put the full sun on the right and leave the rest. It's a good banner logo!

I put some land with a beach under the lighthouse and added a fish!

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: TrugWX on October 26, 2020, 06:06:11 PM
Glad that it wasn't just me who thought part of the banner was missing [tup].
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 27, 2020, 04:09:04 PM
It looks like Charter/Spectrum has fixed the problem.

Greg H.
Title: Re: Please check my web address - having DNS problems
Post by: weatherbee on October 27, 2020, 04:53:24 PM
Yes.  Your site is working for me now.
Tom
Title: Re: Please check my web address - having DNS problems
Post by: Otis on October 27, 2020, 05:30:55 PM
Working for me too Greg.
Title: Re: Please check my web address - having DNS problems
Post by: miraculon on October 28, 2020, 08:44:09 AM
Thanks for the confirmations. I had a friend here in RC check yesterday.

I made a shell script that checked the Ham radio site that I am webmaster for using dig and the Charter DNS servers and it started working yesterday afternoon.

Packet loss is still higher than I would like to see, but who knows what the cause of that is. Traceroute shows it well out of Charter's backbone connection. At least the sites resolve now and are accessible.  [tup]

The