All IBM can see is the money they can generate from the data that they get for free. The concerns of those that supply the data are of no concern. Apparently, they're not seeing enough money though given the apparent lack of staffing.
My data and web cam are showing up, but the interfaces for both make PACman on a VIC20 look good. I'm interested enough in weather to want to know what's going on locally so the station stays "on the air", but there are other ways for me to see my own data. It's truly a shame what IBM has done to a, once good and useful, resource.