Topic: Replacement WS90 no solar data, what am I missing?

[Rover1822]

OK, received a new WS90 to replace one that wasn't charging. I just noticed that I am getting no solar data. WSView + or otherwise

Maybe I'm missing something. I have not reset the WS90. Anyone have a clue

From Oliver's EAR.

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stationtype GW2000B_V2.1.5
runtime 707115
dateutc 2022-07-01 17:24:42
tempinf 78.26
humidityin 65
baromrelin 30.127
baromabsin 30.127
tempf 83.66
humidity 74
winddir 336
windspeedmph 1.79
windgustmph 4.70
maxdailygust 7.16
rrain_piezo 0.000
erain_piezo 0.000
hrain_piezo 0.000
drain_piezo 0.000
wrain_piezo 0.000
mrain_piezo 0.000
yrain_piezo 7.827
ws90cap_volt 5.4
ws90_ver 119
wh90batt 3.28
freq 915M
model GW2000B
I don't mind being told I'm an idiot for missing something before I contact Ecowitt (again)

[Gyvate]

you can do several things
- check if there is by accident a weird calibration factor for irradiance set in the GW2000 - should be 1.0 to begin with
- do a factory reset of the GW2000: hold the middle part with the ecowitt label printed on down for 10-15 seconds - and check the irradiance gain ...
- do a reset for the WS90
- check if the GW2000, with a solar irradiance gain of 1.0 can receive other solar sensors of yours (need to register them before) like a WH65 or a WS80 or a WS68
- do you receive solar data from your old WS90 ?

[Rover1822]

I haven't done any resets , that was next. I will recheck the gain values, when I looked they were correct. I don't think this is a gain issue as I would at least get a value from VSView or a place holder (tile), nope.

The previous WS90 is completely dead. And honestly I can't remember if I did , I can slap some batteries in it and see if I do.

[Gyvate]

as you have a WS-2000, you could connect its WH65 array to the GW2000 and see what it gives.

[Rover1822]

good point ! i'm pretty sure it will , but will go for that

Does anyone know if the RTL_433 libraries have been update by someone to capture the WS90 ?

If they have , I can also do that

[Rover1822]

It picked up the solar values from the WS65 no issue (GW2000).

This leads me to the unit (WS90). But before I go to Ecowitt, I'll factory reset the WS90 and the GW2000. I'm sure they will ask anyway

(I'll do that tomorrow)

[Gyvate]

given that the GW2000 reads the WH65 properly, I'd start with a reset of the WS90.
How long has it already been outside ? Just wondering as its supercapacitor is already fully charged.
Mine took some time time to do so ...

[Rover1822]

given that the GW2000 reads the WH65 properly, I'd start with a reset of the WS90.
How long has it already been outside ? Just wondering as its supercapacitor is already fully charged.
Mine took some time time to do so ...

It is fully charged, something I knw how to watch as I returned the first one for failing on that.
the reset  of the WS90 will be first
(note, my GW1100 is not picking up the data either, so I know it is not the consoles)

[davidefa]

If the top part of the ws90 unscrews easely, as in the ws80 one, you could try to exchange the new and the old part.
You could find that you have a non functioning new solar sensor and a non functioning old pv cell ( or you may find that the new solar sensor connector was not properly inserted ).

[Rover1822]

If the top part of the ws90 unscrews easely, as in the ws80 one, you could try to exchange the new and the old part.
You could find that you have a non functioning new solar sensor and a non functioning old pv cell ( or you may find that the new solar sensor connector was not properly inserted ).

As this is a brand new replacement unit, I will do the resets first, then inform Ecowitt.
I had to do as you describe for the first issue.

But before, I go down that road, I will do the reset on the unit.

[alanb]

This has to be very discouraging. I hope you get it figured out and all is well. If not, I bet Ecowitt will go the extra measure to make it right, but still ... such a disappointment.

[Rover1822]

Well , reset everything. No change

[Gyvate]

then write to Ecowitt ... and ask for their advice - in the end for a replacement of the replacement ... 

[Rover1822]

That is my plan. Going to wait till early next week so I have static data on Ecowitt.net as right now it is all messed up with the things I have tried. They like data

[Rover1822]

Ecowitt did contact me, and yes I sent them a query on the issue. This is the mail exchange to this point, addresses removed. All good we are working on it

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Hello,

Yes, I did. The ribbon cable fell out of the top connector. I relatched it . I then reset the unit. It sent solar value of 2.37K W/m2 and 15 UVI, then it went away again.

So still not working

From: support@ecowitt.com
Subject: 回复: Issue with replacement WS90 unit.

Hi, Rover

Another quicker way: take off the rubber ring from the top, you can turn the top part anti-clock wise to open the top cover, unlock the fpc connector, wait a minute, and then connect it back.

Can you try?


Best Regards


Ecowitt Support Team

         


I thank you for the replacement WS90 unit , and I thought all was good, as it was charging correctly
However, no solar / UV data is being provided from the new unit.
There is no entry at all in WSView + for the solar data. I mean nothing, not even a place for it.

I have taken the following steps
1. Reset GW2000 – no effect
2. Reset WS90 – no effect
3. Tried with GW1100 , it would not show solar / UV
4. Tried with WH65 to both GW1100 and GW2000 , and solar/ UV data shows for that sensor array
5. I have performed tests disabling all other sensors , other than the WS90 on the consoles. Still nothing
Note it appears that the other sensors are reporting correctly but I have not had rain , but wind, temp, humidity , appear to be working correctly

I believe the WS90 is not sending the Solar data as multiple consoles do not see it.

Please advise any other steps you would like me to try, I believe I have tried all, but open to suggestions
The firmware on the WS90 arrived with 1.1.9 and t he consoles all have the latest firmware.

Thanks for your time,


[Jonesy]

good point ! i'm pretty sure it will , but will go for that

Does anyone know if the RTL_433 libraries have been update by someone to capture the WS90 ?

If they have , I can also do that

I see there has been an issue raised on github but has not progressed to new code yet as its waiting on decode of data packet from ws90. See https://github.com/merbanan/rtl_433/issues/2072
I have captured some raw packets from the ws90 but have to figure out the packet structure using the code already done for ws80 and the bitbench utility.

[davidefa]

Can you share the ws90 packets captured ( with the accompanying wsview decoded output ), preferably in different conditions ( wind, no wind, sulight, no sunlight, rain, no rain... )

[Jonesy]

Can you share the ws90 packets captured ( with the accompanying wsview decoded output ), preferably in different conditions ( wind, no wind, sulight, no sunlight, rain, no rain... )

Here is one packet I just captured along with live data from the GW2000 gateway. No rain today so need to work it and more data up into bitbench to figure out the packet structure ( https://triq.net/bitbench ). I suspect the rain data is quite a bit different than earlier models.

.\rtl_433 -X 'n=name,m=FSK_PCM,s=58,l=58,r=1500,preamble=aa2dd4'
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
time      : 2022-07-04 20:35:57
model     : name         count     : 1             num_rows  : 1             rows      :
len       : 267          data      : 9065949a0000a489b25e050608003fff21da390ac233312ee7ef5700ff757c60000
codes     : {267}9065949a0000a489b25e050608003fff21da390ac233312ee7ef5700ff757c60000
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Relevant live data out of GW2000
http://192.168.xx.xx/get_livedata_info

{ "common_list":
 [{ "id": "0x02", "val": "3.4", "unit": "C" },
 { "id": "0x07", "val": "94%" },
 { "id": "3", "val": "3.4", "unit": "C" },
 { "id": "0x03", "val": "2.5", "unit": "C" },
 { "id": "0x04", "val": "3.4", "unit": "C" },
 { "id": "0x0B", "val": "0.5 m/s" },
 { "id": "0x0C", "val": "0.9 m/s" },
 { "id": "0x19", "val": "7.0 m/s" },
 { "id": "0x15", "val": "0.00 W/m2" },
 { "id": "0x17", "val": "0" },
 { "id": "0x0A", "val": "318" }],

 "piezoRain":
 [{ "id": "0x0D", "val": "0.0 mm" },
 { "id": "0x0E", "val": "0.0 mm/Hr" },
 { "id": "0x10", "val": "0.0 mm" },
 { "id": "0x11", "val": "0.0 mm" },
 { "id": "0x12", "val": "0.0 mm" },
 { "id": "0x13", "val": "275.4 mm", "battery": "5" }],
}

[Rover1822]

Ecowitt advised me to place the old top portion on the new bottom of the array

That appears to work, I am now get solar values, now to see if it also charges

[Rover1822]

I am including this for reference. With my email removed. Ecowitt does respond to support which is why I'm still buying their products, amongst other reasons.

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HI, Rover

Sure, please take your time.

I am really sorry for such problem, and it is obviously a quality control issue. I have passed this finding to our production department for their correction.



Best Regards


Ecowitt Support Team

           


发送时间: 2022年7月5日 0:06
收件人: support@ecowitt.com
主题: RE: Issue with replacement WS90 unit.

I swapped the previous unit top part to the new unit (from the one that would not charge the cap, to the newly received one) . Everything seems to be working as it should and the solar values are there. I have placed the unit back outside and it appears to be charging the cap. But with the recent failures I want to hold off before saying everything is OK for a while.

For info, on the new unit , it is obvious that the ribbon cable was barely in the top portion, as it became loose when I “gently” removed the top. Also there was no sign of the connector marks that one would see on the cable if it was latched correctly. Also the other end was at a slight angle as opposed to straight in, to the connector of the lower unit.

Thanks,
-Scott (Rover)