Author Topic: Stream Quality/Availability daily reports broken or having problems?  (Read 930 times)

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Offline kg4bhr

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I haven't received consistent reports since the 16th, got the one from the 24th on the 24th, 25th, 26th, and 27th via email.

Offline chappelledpc

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #1 on: July 29, 2023, 05:20:19 AM »
I don't believe the reports are in error with regard to the problems indicated.  Please listen to https://wxradio.org/AL-ARAB-WNG642.   A lot of static and the audio fades in and out.

Offline kg4bhr

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #2 on: July 29, 2023, 06:43:00 AM »
I understand that, what I'm talking about is the fact that I have received the same report from the same sample for 5 days in a row now, it's not pulling new samples.

Edited to add: The screenshot in my previous post shows the last sample being from the 24th, I took the screenshot on the 28th.
I have received the same exact email about the report on the 24th for 5 days in a row.
« Last Edit: July 29, 2023, 06:49:59 AM by kg4bhr »

Offline chappelledpc

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #3 on: July 29, 2023, 06:58:55 AM »
Sorry I misunderstood.  Yes there is a problem and thanks for pointing it out.  We'll get it taken care of.

Offline chappelledpc

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #4 on: July 29, 2023, 07:34:03 AM »
We believe we have found and corrected the issue.  We'll have to wait until reports are generated this evening to tell for sure.

Unfortunately we won't be able to recover the reports for July 25th through July 28th.  Sorry for the inconvenience.

Again, thanks for bringing this to our attention.   

Offline Cutty Sark Sailor

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #5 on: July 30, 2023, 06:46:28 AM »
Arrrrgh...
Sorry...
REFERENCE THIS TOPIC:
https://www.wxforum.net/index.php?topic=45553.0
We believe all active WxRadio Icecast streams at 10AM EDT July 13 are restored to main site listings, and therefore to the personal website app.

Some housekeeping and nit-picking will remain... you can help.
PLEASE USE the 'Request form' to correct or update YOUR stream info shown on the main site/website app. DO NOT ATTEMPT to RESPOND or Inquire HERE, PM, or email... We will only address issues submitted through the 'request form'.

1:  SOME links for provider weather web pages/sites may have been lost. Submit form to request a correction.
2:  SOME streams may have an incorrect, or 'no' 'provider' attribution. Submit form to request a correction.
3.  At least 2 streams on the Icecast server are connecting with an incorrect mountpoint name... and therefore are NOT listed on the stream listings... the mount name should follow the exact format specified  those are:
...Athelstane Weather...Wausaukee has incorrect mount name... wrong Station Number in mount name.  Should be WNG553 instead of WNG533. Please correct and submit...
and
'unknown'  Grand Rapids is connecting with '.mp3' in mount name.  Remove that, and submit.

Most 'third party' servers will have been eliminated. 
Any 'personal' SSL server streams used as 'alternates' may or may not have been recovered. Please check yours.

Remaining potential issues...

IF YOUR FEED WAS NOT ACTIVE as of 10:00am EDT today, (July 13, 2023) IT IS NOT LISTED. 
You must reconnect and submit as a NEW STREAM... sorry.

IF your primary feed was listed from some commercial third party server, , sorry.  It will generally NOT be reinstated.
IF your 'ALT' feed was from your OWN SSL server, it should have remained intact, but some may have to be re-submitted.

QRA: IT is possible that the data corruption has interferred with QRA subscriptions.  Please check your status.
HOWEVER:
IF YOUR FEED was NOT online at 10:00am EDT today, it has been de-listed, AND IF you subscribed to QRA, then you must re-subscribe:
QRA Subscription Form
ADDITIONALLY, AFTER SEVERAL TEDIOUS REPAIRS OVER SEVERAL DAYS, AN unanticipated 'trivial' ERROR WAS FOUND DAYS LATER IN THE PROCESSING OF THE SITE 'CONTACT/SUBMISSION' FORM', WHICH GENERATES THE FOUNDATION DATA FOR QRA SUBMISSION, and the form rebuilt.  This resulted in some the OLDER QRA validated URLs being lost, or corrupted. 

DOUG was this part of the QRA issue, in addition to some streams being 'off line', and 'de-listed' after the restoration? I know I suspected at the time some would be screwed...  :twisted:
I know I lost one of MY QRA subs because of this, associated also with a hard drive failure on the local machine and its 'off line' status for couple of days during the 'rebuild'....
« Last Edit: July 30, 2023, 06:51:39 AM by NWROrg Team »
 


Offline kg4bhr

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #6 on: July 30, 2023, 09:43:57 AM »
We believe we have found and corrected the issue.  We'll have to wait until reports are generated this evening to tell for sure.

Unfortunately we won't be able to recover the reports for July 25th through July 28th.  Sorry for the inconvenience.

Again, thanks for bringing this to our attention.

I got the correct report last night, seems to be working as it should.

Offline chappelledpc

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Re: Stream Quality/Availability daily reports broken or having problems?
« Reply #7 on: July 30, 2023, 01:45:58 PM »
Mike,

The issue you mention is not connected to the issue with he reports. It is a different server that generates and emails the reports than the server that collects and summarizes the hourly polling and keeps track of QRA subscribers.  Though I wasn't able to determine the root cause of the reporting issue, as kg4bhr stated the reports are working again.