We are aware of the daily summary issues, and expect to have a resolution soon.
Could you possibly tell me when are your staff going to reply to emails?
Hi,
We're a dedicated but small team here at WU.
We work hard to monitor message boards, social media pages, and our customer support channels -- including emails.
We can't always get a reply to everyone; if we did, we'd be answering emails 24/7 and we couldn't work hard on keeping the network up and running, upgrading technology, solving problems, and developing new features.
PM me your email address and I can take a look at our support database to grab your specific ticket.
Thanks for your understanding of our challenges as we work to provide a great network for all PWS out there!
--WunderTodd