Author Topic: Ambient Weather conformation email not working  (Read 411 times)

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Offline beany_bot

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Ambient Weather conformation email not working
« on: November 26, 2021, 08:07:29 AM »
Hello. New here.

I have an Abient Weather station but I'm having some problems in setting up my account with the conformation email.

Basically I get the email confomation to my email address, I click the confirm link. It then takes me to a blank page at Ambient Weather. Doesn't actually confirm my account.
I've tried with several devices and several times. Even tried changing my email address to another one. Seems there is no way to confirm my new account and therefore use Ambient weather. 🤷‍♂️

Offline Rover1822

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Re: Ambient Weather conformation email not working
« Reply #1 on: November 26, 2021, 08:36:13 AM »
Strange, I just created another account at ambientweather.net . it just created it, there was no need for a confirmation email as it didn't send one. Maybe it behaves differently in the UK, I'm in the US.

Can you post the URL of the page where you are creating the account?

Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline beany_bot

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Re: Ambient Weather conformation email not working
« Reply #2 on: November 26, 2021, 08:39:55 AM »
https://ambientweather.net/


Same with the app though. I created an account. can log in. But can't add my station because it keeps saying my email address isn't confirmed. If you click your profile you will see.  send conformation mail. I do that, I click the link on the email that arrives. Nothing happens. Takes me to a blank page.

Truth be told, only reason I want to create this account is so I can link the station to my google assistant. Is there another way?
« Last Edit: November 26, 2021, 08:57:14 AM by beany_bot »

Offline Rover1822

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Re: Ambient Weather conformation email not working
« Reply #3 on: November 26, 2021, 08:57:08 AM »
Unfortunately I don't use google assistant, so I don't know.
Hopefully someone else will chime in
Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline olicat

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Re: Ambient Weather conformation email not working
« Reply #4 on: November 26, 2021, 09:14:22 AM »
Hi!

Are there dots in your Gmail address?
If so just remove them.
Some services do not like dots in Gmail addresses.

Oliver

Offline beany_bot

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Re: Ambient Weather conformation email not working
« Reply #5 on: November 26, 2021, 09:20:52 AM »
no dots in my gmail address. Even so, I am reciving the confirmation emails just fine. It's when I click the link to confirm. It just open a blank page at ambientweather.net and nothing happens. Tried the link at the bottom too.
« Last Edit: November 26, 2021, 09:22:27 AM by beany_bot »

Offline Rover1822

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Re: Ambient Weather conformation email not working
« Reply #6 on: November 26, 2021, 09:37:53 AM »
OK, It isn't you.
I duplicated your issue with a new account, same thing, blank page.

If I were you I would dig on the site for a contact email, and email them directly. Be aware , this is one of the largest vacation/holiday weeks in the US and you may not get a response for a while

you might try support@AmbientWeather.com which is listed as contact
« Last Edit: November 26, 2021, 10:03:29 AM by Rover1822 »
Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam

Offline alanb

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Re: Ambient Weather conformation email not working
« Reply #7 on: November 26, 2021, 01:25:06 PM »
I remember having this same problem back in August when I set up my WS-2000 but can't remember what I did to resolve it. I may have set my browser to allow popups on ambientweather.net or ambientweather.com. Or another possibility is that I decided to do the confirmation on my android phone instead of the computer ... wish I had a better memory or had made notes.
Alan - Ambient WS-2000, WH31E x5, WH31L, Ecowitt WN32(WH32E)
          Airthings Corentium Home Radon Detector 223

Offline beany_bot

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Re: Ambient Weather conformation email not working
« Reply #8 on: November 26, 2021, 01:50:20 PM »
I remember having this same problem back in August when I set up my WS-2000 but can't remember what I did to resolve it. I may have set my browser to allow popups on ambientweather.net or ambientweather.com. Or another possibility is that I decided to do the confirmation on my android phone instead of the computer ... wish I had a better memory or had made notes.

tried my phone. Tried different browsers too.

Offline beany_bot

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Re: Ambient Weather conformation email not working
« Reply #9 on: November 26, 2021, 03:34:07 PM »

Offline Rover1822

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Re: Ambient Weather conformation email not working
« Reply #10 on: November 26, 2021, 04:11:30 PM »
Well, you got the answer :)
Ambient:
  WS-2000
  PM 2.5(2)
  WH31B(2)
  WH40E
  WH31P
EcoWitt:
  GW1100
  GW1000(4)
  WH31(2)
  WH57
  WH51(12),
  WH40
  WH5360B
  WN34S
  WittBoy WS90 + GW2000
  WS90 (other one) + GW1100
Personal Sites: Weather Cam