I also have Verizon as my carrier. I purchased the Apple Iphone Xs Max over two years ago. Now, I have recently upgraded to the Iphone 12 Pro Max. Most of the time, even in the new 5G network, I have about two to three network strength bars on my cell phone. I can't do anything about the carrier network. But, what I have done, is increase my ISP speed (Atlantic Broadband) and also purchase an Amazon EERO MESH WIFI System with satellites throughout my house. That has ENHANCED my cellphone usage in my home. This is my experience at my home and specific location within the carrier network. You may want to consider a cellular signal booster for your specific location, but they are rather expensive!