Topic: WU - Let us know your issues

[Intheswamp]

It isn't nearly as bad in this forum as it is out on the web. https://www.sitejabber.com/reviews/wunderground.com#reviews is just one example.   I truly hope that they can get it turned around, but the damage may have already been done. It is way easier to keep a customer then to win one back.   Their involvement here and the Trello board are encouraging and my best wishes to the team.   I just have to learn to be more patient.  Not one of my stronger points.   

No surprise there...I've found through the years that this is one of the best mannered(?) forums on the net.  Seldom a disparaging word and lots of good, supportive folks!!!! 

[Impala88]

For a little history...https://en.wikipedia.org/wiki/Weather_Underground_%28weather_service%29

There are also other sites to upload data:

PWSWeather.com (very consistent uploads, few drops).
Weathercloud.net (nice-looking display).

PWS.com has become my "go to" site to access my archived data.  I can pull up any date without any delays.  I highly recommend them.

[boss281]

Along with summary data I'm now seeing ads despite being logged in.  I can log out and log in to clear them, but the next refresh puts the ads back.  Frustrating...

[Impala88]

Hang in there.  I know what it's like to deal with the aftermath of a merger, having gone through three of them.  You're thrust in, having minimal knowledge of the previous issues of the other company.  You knew one way of doing things and the company you are now partner of had a completely different way.  Of course, their way is "always right".  You have to learn how their systems work and try to sort everything out before you can even start working on it.

Thank you for trying to sort these many issues out.

[WSWeather]

This isn't the aftermath of a merger...it's the aftermath of wholesale neglect.

[gshep86]

Can you make it possible to customize the webcams that show up in the Android app for my area? When I view my PWS in the app, the list view of webcams is way outdated. There have been new ones added that are closer to my PWS, but it never updates.

[konz]

For a little history...https://en.wikipedia.org/wiki/Weather_Underground_(weather_service)

There are also other sites to upload data:

PWSWeather.com (very consistent uploads, few drops).
Weathercloud.net (ha...looks like it's down at the moment).

yep plenty of other sites to take our data. personally I'm uploading to:

Twitter, WU, PWS, Met Office, Weatherbug, APRS/CWOP, Awekas, WeatherCloud and my own website.

This just in...WU Alternative? thread:

https://www.wxforum.net/index.php?topic=33704.0

[azchrisf]

This isn't the aftermath of a merger...it's the aftermath of wholesale neglect.

Couldn't have said it better myself...

Sent from my Pixel using Tapatalk

[ConligWX]

This isn't the aftermath of a merger...it's the aftermath of wholesale neglect.

Indeed!

Sent from my ONEPLUS 5T using Tapatalk

[Felix1]

Hang in there.  I know what it's like to deal with the aftermath of a merger, having gone through three of them.  You're thrust in, having minimal knowledge of the previous issues of the other company.  You knew one way of doing things and the company you are now partner of had a completely different way.  Of course, their way is "always right".  You have to learn how their systems work and try to sort everything out before you can even start working on it.

Thank you for trying to sort these many issues out.

Didn't Sean say he worked for WU? But I suppose that could be a play on words, could mean he's been with WU for years, or was just hired on, or was part of IBM and moved over to WU for a specific task, or possibly is part of a contract team hired out to WU for a level of effort.


But at least he's talking to us via this thread as well as on the Trello cards. (http://trello.com/b/hqC0tb0u/weather-underground)

[n4khq]

For a little history...https://en.wikipedia.org/wiki/Weather_Underground_(weather_service)

There are also other sites to upload data:

PWSWeather.com (very consistent uploads, few drops).
Weathercloud.net (ha...looks like it's down at the moment).

yep plenty of other sites to take our data. personally I'm uploading to:

Twitter, WU, PWS, Met Office, Weatherbug, APRS/CWOP, Awekas, WeatherCloud and my own website.

This just in...WU Alternative? thread:

https://www.wxforum.net/index.php?topic=33704.0

Wow they have two enthusiastic weather people. Guess you will move your station and not be posting anymore. Just as well this thread it for WU - Let us know your issues post and I would like us stay on topic. Bottom line there is only one WeatherUnderground and personal sites or anything else does not come close. Sean and Ben are working extremely hard to fix the problems. Pointing fingers never solves problems. It's going to take hard work, money, and time.

[Icestationbedford]

Hi Sean, great to see WU taking an interest in PWS owners, a couple of things would be useful.
1. more transparency with the QC process to allow Users to make changes if needed rather than left wondering “is it me or WU?”
2. Graphs and record for soil data.
3. Highs/lows mean for solar & UV data

Many thanks

[Kidney stoner]

Hello.Can't change my status message from xmas.when i do chang it, and refresh old message is back.
And my summary is still blank. From nov.

[PraveenC31]

Summary is back!

[daman]

Yup for now.

[antstrafer]

Summary working, camera got jealous and quit

[n4khq]

KGADAHLO8 has been going down every couple of hours for the last two days. Restarting WeatherCat (app sending weather station data) fixes the issue for a few hours.

[n4khq]

KGADAHLO8, I changed to rapid fire every 10 seconds. The page got 6 minutes behind on updates but started loading on time for now.

[VaJim]

my webcam is On and Off.  More Off than On.

[bob1955texas]

Summary working, camera got jealous and quit

A jealous camera....LMFAO...Thanks antstrafer, I needed a good laugh today.

[n4khq]

KGADAHLO8, Rapid Fire did not solve the problem. The page is showing 28 minute old data and counting. I past history is followed, it will continue reporting old data for a few hours and the tell me station has not reported in x numbers of hours. The hours will continue to count up until I restart WeatherCat, the app that connects to the Davis Pro2. If I reload the page the Last Update changes to seconds or a few minutes and the correct (I think) data appears but it flashes back to the old data in about a second.

[ValentineWeather]

KGADAHLO8, Rapid Fire did not solve the problem. The page is showing 28 minute old data and counting. I past history is followed, it will continue reporting old data for a few hours and the tell me station has not reported in x numbers of hours. The hours will continue to count up until I restart WeatherCat, the app that connects to the Davis Pro2. If I reload the page the Last Update changes to seconds or a few minutes and the correct (I think) data appears but it flashes back to the old data in about a second.

Don't see it at all with 2 stations using Cumulus and rapid fire.. Nothing older than 5 minutes on dashboard. And rapid Fire updates every few seconds.
Station 1: https://www.wunderground.com/personal-weather-station/dashboard?ID=KNEVALEN2#history/tdata/s20180125/e20180125/mdaily

Station 2: https://www.wunderground.com/personal-weather-station/dashboard?ID=KNEVALEN3#history/tdata/s20180125/e20180125/mdaily

[antstrafer]

both camera and data are working.  data is steady with 5 minute intervals. It's like Christmas in January

[Intheswamp]

Webcam's working for me...and data seems to be good....  https://www.wunderground.com/personal-weather-station/dashboard?ID=KALRUTLE2&cm_ven=localwx_pwsdash

[Intheswamp]

I just remembered....my weather-cam isn't updating at the moment.    It's working out of an old building that I still have electricity in.  The computer is an old Dell SFF Optiplex 780(?)...all it does is run the camera.  BUT, it has limited hard drive space and I save images so's.....looks like the hard drive has filled up and I've gotta delete some images.   I'll clean some space up tomorrow when I'm at the shop.  Oh well...